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Bonita BPM vs CA Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita BPM
Ranking in Process Automation
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (16th), Business Process Management (BPM) (26th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Bonita BPM is 2.0%, down from 3.9% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Bonita BPM2.0%
CA Process Automation1.0%
Other97.0%
Process Automation
 

Featured Reviews

Mohamed Guermazi - PeerSpot reviewer
Technical Director / Project Manager at I-way
The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited
We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is easy to use."
"This product is very easy-to-use and user-friendly."
"With Bonita BPM, you can run the process (as it will in the final stage) immediately after the design stage, giving you 100% control over the quality of your processes and flows."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"Bonita is user-friendly, and the features are useful."
"I find process management and user interface designing the most valuable features."
"Process automation with Bonita BPM is really easy."
"Bonitasoft helped us automate complicated and labor intensive processes"
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"CA Process Automation manager is a very powerful production tool."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
 

Cons

"The dashboard has limited features."
"Scalability of the Bonita BPM Community version is low."
"We are struggling a bit with integrations."
"The interface is advanced and quite good, but it could improve."
"That said, creating custom connectors for 3rd party applications and APIs is still a challenging task."
"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."
"The support is mandatory to access all features (Subscription), maybe they can have a different business model."
"There could be an improvement in IoT connectivity."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It’s very complex, which is one of the disadvantages."
"OCR capability should be added as a feature."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"I'd like to see additional form functionality and having Python as an available common script language."
 

Pricing and Cost Advice

"I am using the free version of Bonita."
"The price is fair for what we are using the solution for."
"We are using the Community Version, which can be used free of charge."
"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
"The Community Edition comes free of charge."
"I believe this is a very good financial choice."
"Price to service ratio with Bonita BPM is good."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
17%
Manufacturing Company
16%
Construction Company
13%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Ask a question
Earn 20 points
 

Also Known As

Bonita BPM
CA IT Process Automation Manager
 

Overview

 

Sample Customers

Ofelia, the company formerly named Bonitasoft, was founded in 2009 and serves more than 130 organisations across 40 countries. It has two products, Ofelia Agentic and Bonita BPM. Bonita BPM is available in an open source community edition and in a commercial subscription edition.
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about Bonita BPM vs. CA Process Automation and other solutions. Updated: September 2026.
918,957 professionals have used our research since 2012.