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Box - Intelligent Content Management vs Google Drive Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Box's content management enhances ROI through time savings, efficient file management, and potential risk reduction associated with compliance.
Sentiment score
7.4
Google Drive Enterprise boosts productivity with secure file sharing, device access, and integration, enhancing collaboration and ROI.
 

Customer Service

Sentiment score
4.9
Box's customer service is praised for commitment, though response times vary, with higher-tier contracts receiving quicker support.
Sentiment score
3.8
Users report high satisfaction with Google Drive Enterprise, citing stability, ease of use, and effective support when needed.
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
 

Scalability Issues

Sentiment score
7.2
Box excels in scalability and adaptability, managing vast users and data efficiently, with minor admin console challenges.
Sentiment score
7.7
Google Drive Enterprise offers scalable, cloud-based storage solutions, suitable for diverse organizations with efficient expansion and minimal issues.
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
 

Stability Issues

Sentiment score
7.9
Box offers stable, reliable content management with strong performance and security, with rare outages quickly resolved over 17 years.
Sentiment score
8.3
Google Drive Enterprise is stable and efficient, handling multiple files well, though network issues may affect performance slightly.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Box could enhance security, search, integrations, pricing, user interfaces, offline support, and API management for improved user experience.
Google Drive Enterprise users seek enhanced security, better Microsoft integration, more storage, improved file management, and affordable pricing.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Additional customization with the automation workflows that Box - Intelligent Content Management offers would be helpful.
Manager, Technology & Integration at GlobalMac IT
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
Project Manager at Baens afwerkingsbedrijf
This is the main area that needs improvement in Google Drive Enterprise.
Founder & CEO at Lanzar
 

Setup Cost

Box offers competitive prices with flexible plans and discounts, valued for extensive features over competitors by enterprise users.
Enterprise users of Google Drive have varied opinions on pricing, finding it either competitive or costly beyond 15GB free storage.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
Chief Executive Officer at Quickening Group
 

Valuable Features

Box offers secure content management with AI-driven workflows, seamless multi-device use, real-time editing, and strong governance features.
Google Drive Enterprise provides seamless collaboration, secure storage, and flexible access with integration and synchronization across multiple devices.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail.
Manager, Technology & Integration at GlobalMac IT
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
Google Drive Enterprise excels in collaboration efficiency, making it easy for teams to work together.
Founder & CEO at Lanzar
The collaboration aspects between teams and within team members are the most beneficial features.
Chief Executive Officer at Quickening Group
The integration of various office tools allows for making and sharing documents easily.
Project Manager at Baens afwerkingsbedrijf
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Cloud Storage
10th
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
44
Ranking in other categories
Enterprise Content Management (9th), Digital Asset Management (3rd), Document Management Software (3rd)
Google Drive Enterprise
Ranking in Cloud Storage
12th
Ranking in Content Collaboration Platforms
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Storage category, the mindshare of Box - Intelligent Content Management is 4.5%, up from 4.1% compared to the previous year. The mindshare of Google Drive Enterprise is 3.2%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management4.5%
Google Drive Enterprise3.2%
Other92.3%
Cloud Storage
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
MP
Founder & CEO at Lanzar
Have faced some confusion with the interface but have managed collaboration and document sharing efficiently
We currently use Notion for project management and CRM, which includes document capabilities and task management features. We have a self-hosted solution and utilize Google Drive Enterprise for everyday tasks. We are customers of Google and integrate Google Drive Enterprise with third-party applications. The compliance requirements are met through the platform's features. On a scale of 1-10, I rate Google Drive Enterprise an 8.
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914,322 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
8%
Comms Service Provider
8%
Outsourcing Company
14%
Comms Service Provider
12%
Construction Company
11%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
I would suggest more out-of-the-box integrations as far as the automations go. Box - Intelligent Content Management has many templates, and you can customize some things, but there appear to be som...
What is your primary use case for Box?
Box - Intelligent Content Management is used for file storage for clients and provides a secure way to share files with other people as well as internally with our team. Box - Intelligent Content M...
What is your experience regarding pricing and costs for Google Drive Enterprise?
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
What needs improvement with Google Drive Enterprise?
The home page can be confusing at times. This is the main area that needs improvement in Google Drive Enterprise.
What is your primary use case for Google Drive Enterprise?
My major use case for Google Drive Enterprise involves using it for storage and file management.
 

Also Known As

No data available
Drive Enterprise, Google Drive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Journal Communications
Find out what your peers are saying about Box - Intelligent Content Management vs. Google Drive Enterprise and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.