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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
4th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (5th), Content Collaboration Platforms (7th)
Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of August 2025, in the Document Management Software category, the mindshare of Box is 7.6%, down from 7.7% compared to the previous year. The mindshare of Conga Composer is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"The most valuable feature of Box is security."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Box is very user-friendly; more so than SharePoint."
"The solution is used for data storage and any kind of visualization."
"It is a very user-friendly product."
"Box is very simple and effective, so I prefer Box."
"I have never faced any issues with stability."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"It's quite simple."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"The initial setup of Conga Composer is easy."
 

Cons

"The price must be lowered."
"Collaborative editing was challenging if multiple people were in a document at once."
"Maturity of the enterprise security around user management."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"They could integrate better with other platforms."
"One thing that Box would benefit from is a records management component."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The documentation could be improved."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"The query builder could use some updates."
 

Pricing and Cost Advice

"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"Box's pricing is excellent."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Better sign a full year's contract to get a discount."
"I believe Box is cheaper than SharePoint."
"Box needs to improve with their pricing in terms of licensing costs."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
Healthcare Company
6%
Computer Software Company
16%
Healthcare Company
11%
Retailer
10%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.