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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
3rd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Content Collaboration Platforms (5th)
Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of April 2025, in the Document Management Software category, the mindshare of Box is 7.0%, down from 9.7% compared to the previous year. The mindshare of Conga Composer is 1.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is very good."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"The most valuable feature of Box is security."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"Simple file sharing and sync for internal and external customers."
"I like the ease of use."
"The system's performance is impressive, and file sharing is notably straightforward."
"It's quite simple."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
 

Cons

"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"The solution's data security should be improved."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"They could integrate better with other platforms."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Working on documents in real-time is sometimes faulty and could be improved."
"The integration with other products should be improved."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"Conga is getting more and more expensive."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
 

Pricing and Cost Advice

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"My organization pays for the license."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Better sign a full year's contract to get a discount."
"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
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Top Industries

By visitors reading reviews
Educational Organization
59%
Financial Services Firm
5%
Computer Software Company
5%
Government
3%
Computer Software Company
22%
Real Estate/Law Firm
10%
Manufacturing Company
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.