Box vs Conga Composer comparison

Box and Conga are both solutions in the Document Management Software category. Box is ranked #6 with an average rating of 8.3, while Conga is ranked #2 with an average rating of 8.1. Box holds a 5.2% mindshare in DMS, compared to Conga’s 2.4% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 100% of Conga users who would recommend it.

Box

Read 43 Box reviews

6,378 Views
957 Comparison Views

85% willing to recommend

Conga Composer

Read 20 Conga Composer reviews

1,381 Views
677 Comparison Views

100% willing to recommend

Box

Conga Composer

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Box and Conga Composer based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Box vs. Conga Composer Report (Updated: June 2026).

Buyer's Guide

Box vs. Conga Composer

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Document Management Software

6th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (10th), Cloud Storage (11th), Digital Asset Management (5th), Content Collaboration Platforms (8th)

Conga Composer

Ranking in Document Management Software

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Document Automation Software (1st)

Mindshare comparison

As of June 2026, in the Document Management Software category, the mindshare of Box is 5.2%, down from 7.1% compared to the previous year. The mindshare of Conga Composer is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Conga Composer	2.4%
Box	5.2%
Other	92.4%

Document Management Software

Featured Reviews

Chirag Morajkar

Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees

Structured cloud storage has streamlined document collaboration and automated workflows

The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.

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Zaid bin junaid

Product Manager at Flash

Automation has transformed document workflows and has eliminated manual data entry errors

Conga Composer is a very good product and it heavily excels in any kind of complex and high-volume scenarios. It is very well-versed with handling dynamic content such as charts, nested tables, global currencies, and it can execute asynchronously, putting it well ahead of a basic PDF generator. It also offers many additional features. The user interface is my personal favorite, as the interface is largely very developer-friendly, and it is a custom front end we built. Additionally, it utilizes familiar tools like Microsoft Word and Excel. Setting it up involves a complex API deployment and JSON payloads. Initially, it requires some technical heavy lifting compared to drag-and-drop and no-code tools. If you are from a technical background, then it is not a challenge. My personal favorite features are headless execution, which helps us to trigger the document generation in the background from the buttons, workflows, or external systems without requiring the user to navigate through an interface. This gives us all the options within a single click from the UI. The second feature I love is that it supports multi-format. Generating a Word, PDF, Excel, PowerPoint, and HTML can be done from a single source and a single, central data source. The third feature which I love is that the REST API is not locked exclusively into Salesforce. It can ingest JSON data from virtually any ERP or system of record. Additionally, the seamless add-on to the sign API has helped us to create an uninterrupted, automated contract cycle.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our employees can access content from anywhere, no-vpn, no special apps, no extra authentications."

"The ease of using Box on multi-platforms, including my phone and tablet, along with the collaboration features means I've been able to use it with my family (including my non-tech-savvy parents) for simple sharing, as well as with colleagues for team collaboration."

"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."

"The editable features and upgrading capabilities are great."

"Awesome solution that works on many devices."

"The interface is very good."

"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."

"Sharing and collaborating across files and folders has been a massive game changer."

More Box pros

"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."

"Conga Composer is very easy to use. It's easy to debug if you have an issue."

"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."

"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."

"I find the Conga email template creation and the document template creation features very useful."

"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."

"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."

"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."

More Conga Composer pros

Cons

"Tasks and comments could be easier to see, report, search, and manage."

"The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified."

"The Search functionality needs to be more robust and behave like Google Search."

"Maturity of the enterprise security around user management."

"My biggest problem with Box.net is the lack of a free desktop syncing feature."

"I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISVs."

"I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together."

"The upload speed needs improvement."

More Box cons

"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

"Conga is getting more and more expensive."

"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."

"Conga Composer is somewhat slow."

More Conga Composer cons

Pricing and Cost Advice

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."

"Better sign a full year's contract to get a discount."

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."

"The more you dig, the deeper the level of tools, and the more expensive it becomes."

"I believe Box is cheaper than SharePoint."

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."

"My organization pays for the license."

More Box pricing and cost advice

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"I think the tool costs around six dollars per user."

"It's not cheap, but it's not overly expensive either."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

Construction Company

Comms Service Provider

Financial Services Firm

11%

Computer Software Company

Outsourcing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	10
Large Enterprise	30

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

See all answers

What needs improvement with Box?

See all answers

What is your primary use case for Box?

My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...

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What is your experience regarding pricing and costs for Conga Composer?

Since we bought Certinia, we got Conga Composer for free.

See all answers

What needs improvement with Conga Composer?

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...

See all answers

What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

See all answers

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Compared 4% of the time

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Product Reports

Buyer's Guide

Box

June 2026

Download Box product report

Buyer's Guide

Conga Composer

June 2026

Download Conga Composer product report

Also Known As

No data available

Conga

Overview

Box offers seamless integration with third-party apps, strong collaboration tools, and secure content distribution to enhance productivity across devices.

Box is a powerful platform for file storage and collaboration, known for its security, ease of use, and advanced integration options. Supporting seamless synchronization and real-time editing, Box facilitates effective teamwork and secure sharing of content both internally and externally. Though it faces challenges such as folder-level security and collaboration speed, Box remains a preferred choice for enterprises seeking efficient document management and secure file transfers. Its robust feature set, including metadata management and customizable permissions, supports remote work and facilitates easy access to stored documents and workflows.

What are the key features of Box?

Ease of Use: Intuitive interface across all devices for efficient file management and collaboration.
Collaboration Tools: Real-time editing and robust tools to enhance teamwork.
Security Options: Strong encryption and customizable permissions to protect content.
Third-party Integration: Seamless integration with apps like Microsoft Office.
File Sharing: Efficient sharing capabilities for both internal and external stakeholders.
Metadata Management: Advanced options for organizing and managing content.

Why do users appreciate using Box?

Productivity Boost: Reduces time and effort needed for document access and collaboration.
Secure Environment: Ensures data safety through strong security measures.
Improved Workflow: Facilitates smoother operations and collaboration across teams.
Mobility: Supports remote work with easy access to files on the move.

In industries like finance, healthcare, and legal, Box is employed for secure document storage and sharing, ensuring compliance with regulatory requirements. Teams leverage its features for secure project collaboration, e-signatures, and handling large files, making it invaluable in sectors requiring strict data management protocols.

Box

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

Buyer's Guide

Box vs. Conga Composer

June 2026

Free Report: Box vs. Conga Composer

Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: June 2026.

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