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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (7th)
Conga Composer
Ranking in Document Management Software
5th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of October 2025, in the Document Management Software category, the mindshare of Box is 7.9%, up from 7.8% compared to the previous year. The mindshare of Conga Composer is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
Box7.9%
Conga Composer1.3%
Other90.8%
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Chris Leszka - PeerSpot reviewer
A stable solution for contracts, account statements, and summary reports
Creating a single report summarizing multiple areas of an account has been invaluable for us. You can pull in sales information, contact data, and usage information from our subscription service into one Conga report, which an account executive can quickly review instead of hunting for all the pieces. Additionally, from a contracting standpoint, creating consistent, formal contracts that display all the necessary information in the required format is crucial. I recommend the solution and advise you to go through the training to learn how to configure and set up templates or get someone with experience in it. It would help if you knew how to structure it and the end-to-end process. It would speed things up for us if we had a dedicated resource to manage it, but it's doable if you're on a smaller scale. It's just going to take a little bit of relearning each time. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is used for data storage and any kind of visualization."
"Box is very simple and effective, so I prefer Box."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"I like that Box makes it easy to deploy virtual machines."
"The solution is scalable."
"Sharing and collaborating across files and folders has been a massive game changer."
"The most valuable feature of Box is security."
"We can provide controlled access to documents using the product."
"I find the Conga email template creation and the document template creation features very useful."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"I have never faced any issues with stability."
 

Cons

"Tasks and comments could be easier to see, report, search, and manage."
"I find their API to be quite complex and it could be more straightforward."
"Better integration with other solutions is needed."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The price must be lowered."
"Collaborative editing was challenging if multiple people were in a document at once."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"Conga is getting more and more expensive."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The documentation could be improved."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
 

Pricing and Cost Advice

"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"My organization pays for the license."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
7%
Government
7%
Healthcare Company
6%
Computer Software Company
17%
Healthcare Company
10%
Retailer
10%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.