Salesforce Application Support Specialist at Vectra AI
May 16, 2026
In my 2.5 years of experience with Conga Composer, I can say that it was one of the best document generation tools that I have used in a very long time.
The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it.
Salesforce Specialist at a financial services firm with 5,001-10,000 employees
Apr 1, 2026
As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice.
Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements.
Product owner at a tech vendor with 51-200 employees
Mar 17, 2026
Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent.
The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice.
Salesforce Application Support Specialist at Vectra AI
May 16, 2026
However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template.
Salesforce Specialist at a financial services firm with 5,001-10,000 employees
Apr 1, 2026
Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive.
The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community.
