Alfresco vs Conga Composer comparison

Why PeerSpot?

Hyland and Conga are both solutions in the Document Management Software category. Hyland is ranked #1 with an average rating of 7.2, while Conga is ranked #2 with an average rating of 8.1. Hyland holds a 8.5% mindshare in DMS, compared to Conga’s 2.4% mindshare. Additionally, 87% of Hyland users are willing to recommend the solution, compared to 100% of Conga users who would recommend it.

Alfresco

Read 20 Alfresco reviews

6,729 Views
2,221 Comparison Views

87% willing to recommend

Conga Composer

Read 19 Conga Composer reviews

1,731 Views
883 Comparison Views

100% willing to recommend

Alfresco

Conga Composer

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco and Conga Composer based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alfresco vs. Conga Composer Report (Updated: September 2026).

Buyer's Guide

Alfresco vs. Conga Composer

September 2026

Download the complete report

Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alfresco

Ranking in Document Management Software

1st

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Enterprise Content Management (4th)

Conga Composer

Ranking in Document Management Software

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Document Automation Software (1st)

Mindshare comparison

As of September 2026, in the Document Management Software category, the mindshare of Alfresco is 8.5%, down from 15.4% compared to the previous year. The mindshare of Conga Composer is 2.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Alfresco	8.5%
Conga Composer	2.4%
Other	89.1%

Document Management Software

Featured Reviews

Jaspreet k

Head Of The Operations at Flash AI

Streamlined compliance workflows have reduced manual document handling and improved governance

Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.

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Skumar Skumar

Salesforce Application Support Specialist at Vectra AI

Document creation has become faster and more accurate but complex templates still need improvement

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."

"Alfresco is the only enterprise CMS that has features like contribution, sharing, workflows, automation and robust content and record management, that are also Open Source."

"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."

"I like the ease of use, sections, and calendar."

"Alfresco positively impacted my organization by enabling the ability to store hundreds of thousands of documents, helping my team save time and reduce errors, enabling users to find exactly what documents they were looking for in a timely fashion, as well as to export to patients and healthcare members what they needed to do for Medicaid, Medicare, or any other secondary insurance, including the documents they needed to fill out as well as prescriptions."

"Alfresco has positively impacted my organization by improving the accessibility of documents across the enterprise, serving as a centralized location for all documents from every business unit."

"The ROI from Alfresco is highly profitable for the company, helping us accelerate operational excellence and decrease compliance risk while increasing compliance mitigation, saving at least seventy to eighty percent in time and forty to forty-five percent in manual labor, cutting processing time by ninety percent, reducing physical storage costs by eighty percent, and protecting us from massive financial penalties associated with compliance failures totaling approximately two million dollars."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

More Alfresco pros

"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."

"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."

"It's quite simple."

"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."

"I have never faced any issues with stability."

"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."

"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."

"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."

More Conga Composer pros

Cons

"The setup process for Alfresco was complex."

"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."

"Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality."

"We would like to see improvement in the numbers of documents that can be managed by the repository."

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"We did encounter some stability issues when there were many simultaneous requests on the server."

"I choose eight out of ten because I have dealt with the system being down at times and not having access, which keeps it from being a perfect score."

"Metadata, auto class, disposition log, and legal hold."

More Alfresco cons

"Conga Composer is somewhat slow."

"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."

"The query builder could use some updates."

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."

"Conga is getting more and more expensive."

More Conga Composer cons

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"It is cheaper compared to head-to-head competitors."

"There are costs for any upgrade or additional functions."

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"It's not cheap, but it's not overly expensive either."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"I think the tool costs around six dollars per user."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

11%

Computer Software Company

Government

Outsourcing Company

16%

Financial Services Firm

Computer Software Company

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

Pricing, setup costs, and licensing are interesting aspects of Alfresco for our organization. We do not rely solely on licensing as it is based on a billing model rather than just licensing. Since ...

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What needs improvement with Alfresco?

Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...

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What is your primary use case for Alfresco?

My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...

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What is your experience regarding pricing and costs for Conga Composer?

Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce

See all answers

What needs improvement with Conga Composer?

See all answers

What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

See all answers

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Product Reports

Buyer's Guide

Alfresco

September 2026

Download Alfresco product report

Buyer's Guide

Conga Composer

September 2026

Download Conga Composer product report

Also Known As

No data available

Conga

Overview

Alfresco offers integration with both cloud and on-premises systems, emphasizing document management, collaboration, and high customization potential. Key attributes include its open-source nature and strong API support, driving efficient content sharing and workflow management.

Alfresco stands out as a robust platform for managing content services, records, and business processes. It enables organizations to implement central repositories for document approval, integrating effectively with applications like SAP and DocuSign. Its extensible architecture, supported by active community involvement, allows customization to meet diverse requirements. Alfresco's scalability, combined with capabilities in metadata management, version control, and workflow automation, supports efficient operations in a paperless environment. Despite benefits, it faces challenges related to interface intuitiveness, document storage security, and integration complexities. Enhancements in AI capabilities and workflow digitalization would further optimize its use.

What are the key features of Alfresco?

Integration: Connects seamlessly with cloud and on-premises systems for streamlined processes.
Document Management: Facilitates effective document handling with metadata and versioning.
Customization: Offers high extensibility through robust API support.
Collaboration: Enhances teamwork through document sharing and collaborative features.
Open-Source: Benefits from active community support for cost-effective solutions.
Workflow Automation: Automates tasks to improve decision-making processes.

What benefits and ROI indicators should users consider?

Cost-Effectiveness: Open-source structure reduces expenses.
Efficiency: Boosts organizational efficiency with scalable and flexible solutions.
Scalability: Supports growing business needs with adaptable architecture.
Flexibility: Customization to tailor to specific requirements and workflows.
Community Support: Strengthened by a vibrant open-source community for ongoing improvements.

In specific industries, Alfresco is utilized for managing intricate content services, facilitating record-keeping processes, and establishing central document repositories. Enterprises integrate it with tools like SAP and DocuSign to automate document approvals and support collaboration, fostering efficiency in document management and reducing reliance on paper-based operations.

Hyland

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

Buyer's Guide

Alfresco vs. Conga Composer

September 2026

Free Report: Alfresco vs. Conga Composer

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