Alfresco vs Conga Composer comparison

Hyland and Conga are both solutions in the Document Management Software category. Hyland is ranked #1 with an average rating of 7.2, while Conga is ranked #2 with an average rating of 8.1. Hyland holds a 9.9% mindshare in DMS, compared to Conga’s 2.4% mindshare. Additionally, 85% of Hyland users are willing to recommend the solution, compared to 100% of Conga users who would recommend it.

Alfresco

Read 16 Alfresco reviews

5,613 Views
1,852 Comparison Views

85% willing to recommend

Conga Composer

Read 20 Conga Composer reviews

1,381 Views
677 Comparison Views

100% willing to recommend

Alfresco

Conga Composer

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco and Conga Composer based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alfresco vs. Conga Composer Report (Updated: June 2026).

Buyer's Guide

Alfresco vs. Conga Composer

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alfresco

Ranking in Document Management Software

1st

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Content Management (7th)

Conga Composer

Ranking in Document Management Software

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Document Automation Software (1st)

Mindshare comparison

As of June 2026, in the Document Management Software category, the mindshare of Alfresco is 9.9%, down from 10.8% compared to the previous year. The mindshare of Conga Composer is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Alfresco	9.9%
Conga Composer	2.4%
Other	87.7%

Document Management Software

Featured Reviews

Jaspreet k

Head of development at Flash

Streamlined compliance workflows have reduced manual document handling and improved governance

Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.

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Zaid bin junaid

Product Manager at Flash

Automation has transformed document workflows and has eliminated manual data entry errors

Conga Composer is a very good product and it heavily excels in any kind of complex and high-volume scenarios. It is very well-versed with handling dynamic content such as charts, nested tables, global currencies, and it can execute asynchronously, putting it well ahead of a basic PDF generator. It also offers many additional features. The user interface is my personal favorite, as the interface is largely very developer-friendly, and it is a custom front end we built. Additionally, it utilizes familiar tools like Microsoft Word and Excel. Setting it up involves a complex API deployment and JSON payloads. Initially, it requires some technical heavy lifting compared to drag-and-drop and no-code tools. If you are from a technical background, then it is not a challenge. My personal favorite features are headless execution, which helps us to trigger the document generation in the background from the buttons, workflows, or external systems without requiring the user to navigate through an interface. This gives us all the options within a single click from the UI. The second feature I love is that it supports multi-format. Generating a Word, PDF, Excel, PowerPoint, and HTML can be done from a single source and a single, central data source. The third feature which I love is that the REST API is not locked exclusively into Salesforce. It can ingest JSON data from virtually any ERP or system of record. Additionally, the seamless add-on to the sign API has helped us to create an uninterrupted, automated contract cycle.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The digitalization of workflow, forms, operations, and business processes is also significant."

"I have seen a return on investment with Alfresco because errors due to outdated documents have been reduced, processes have been improved, and process flow has also been improved."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."

"One of Alfresco's strengths is the data modeling, as document domain experts can model type and hierarchical associations and metadata constraints in a declarative way, and a graphical user interface model manager now allows users that don't know XML formalisms to build models."

"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."

"Document repository."

"You can meet your users' expected features without having Alfresco's involvement."

More Alfresco pros

"The initial setup of Conga Composer is easy."

"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."

"I have never faced any issues with stability."

"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."

"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."

"Conga Composer is very easy to use. It's easy to debug if you have an issue."

More Conga Composer pros

Cons

"We would like to see improvement in the numbers of documents that can be managed by the repository."

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

"There is need to improve features such as the record management and case management in the product."

"Metadata, auto class, disposition log, and legal hold."

"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"I would like them to consider document capture functionality. Currently, for document capture functionality (ocr, read document metadata automatically, automatic document classification), Alfresco needs to be integrated with document capture such as: Kofax, Ephesoft, etc., while other Alfresco competitors already make document capture functionality as their default functionality."

More Alfresco cons

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

"Conga Composer is somewhat slow."

"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."

"The debugging skills could be improved as we need to stay alert for issues."

"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."

"The query builder could use some updates."

More Conga Composer cons

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"There are costs for any upgrade or additional functions."

"It is cheaper compared to head-to-head competitors."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"I think the tool costs around six dollars per user."

"It's not cheap, but it's not overly expensive either."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Comms Service Provider

Government

Financial Services Firm

11%

Computer Software Company

Outsourcing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	1
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

My experience with the price, implementation cost, and platform licenses has been that it has been a fair price, the implementation cost stayed within budget, and I consider the platform licenses t...

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What needs improvement with Alfresco?

For the moment, I have not had any complaints about how Alfresco could be improved that I could escalate.I could say that it is not a plug-and-play platform. It has a considerable implementation cu...

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What is your primary use case for Alfresco?

My main use case for Alfresco is to centralize client records, loan documentation, digital contracts, onboarding processes, internal approval workflows, and evidence for audits.Alfresco works excel...

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What is your experience regarding pricing and costs for Conga Composer?

Since we bought Certinia, we got Conga Composer for free.

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What needs improvement with Conga Composer?

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...

See all answers

What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

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Product Reports

Buyer's Guide

Alfresco

June 2026

Download Alfresco product report

Buyer's Guide

Conga Composer

June 2026

Download Conga Composer product report

Also Known As

No data available

Conga

Overview

Alfresco offers integration with both cloud and on-premises systems, emphasizing document management, collaboration, and high customization potential. Key attributes include its open-source nature and strong API support, driving efficient content sharing and workflow management.

Alfresco stands out as a robust platform for managing content services, records, and business processes. It enables organizations to implement central repositories for document approval, integrating effectively with applications like SAP and DocuSign. Its extensible architecture, supported by active community involvement, allows customization to meet diverse requirements. Alfresco's scalability, combined with capabilities in metadata management, version control, and workflow automation, supports efficient operations in a paperless environment. Despite benefits, it faces challenges related to interface intuitiveness, document storage security, and integration complexities. Enhancements in AI capabilities and workflow digitalization would further optimize its use.

What are the key features of Alfresco?

Integration: Connects seamlessly with cloud and on-premises systems for streamlined processes.
Document Management: Facilitates effective document handling with metadata and versioning.
Customization: Offers high extensibility through robust API support.
Collaboration: Enhances teamwork through document sharing and collaborative features.
Open-Source: Benefits from active community support for cost-effective solutions.
Workflow Automation: Automates tasks to improve decision-making processes.

What benefits and ROI indicators should users consider?

Cost-Effectiveness: Open-source structure reduces expenses.
Efficiency: Boosts organizational efficiency with scalable and flexible solutions.
Scalability: Supports growing business needs with adaptable architecture.
Flexibility: Customization to tailor to specific requirements and workflows.
Community Support: Strengthened by a vibrant open-source community for ongoing improvements.

In specific industries, Alfresco is utilized for managing intricate content services, facilitating record-keeping processes, and establishing central document repositories. Enterprises integrate it with tools like SAP and DocuSign to automate document approvals and support collaboration, fostering efficiency in document management and reducing reliance on paper-based operations.

Hyland

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

Buyer's Guide

Alfresco vs. Conga Composer

June 2026

Free Report: Alfresco vs. Conga Composer

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