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Alfresco vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Document Management Software
1st
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (4th)
Conga Composer
Ranking in Document Management Software
2nd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of August 2026, in the Document Management Software category, the mindshare of Alfresco is 9.5%, down from 13.0% compared to the previous year. The mindshare of Conga Composer is 2.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Alfresco9.5%
Conga Composer2.4%
Other88.1%
Document Management Software
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Gerente De Proyectos at a manufacturing company with 11-50 employees
Centralized document control has improved audits and daily workflows with accurate versions
I consider the best features that Alfresco offers to be its handling of document versioning, legal retention, traceability, and granular permissions, which helps considerably for audits. Traceability and granular permissions have greatly impacted my daily management. These aspects have improved efficiency and security in my organization. Security has been improved since with granular permissions we can give the proper access to collaborators. Those who need to read a document only have that permission, and we can also see who has permission to view a document and control who can edit and who can upload a document. Alfresco has positively impacted my organization since everything is centralized, so you do not have to waste time wondering whether the information you need is on this server or that server. Everything is in one place and everyone has their own access. I have noticed a change in team efficiency, response times, and error reduction thanks to the centralization of information. Time has improved, meaning time is not lost searching for documents. In addition, errors have been reduced, as you always have the correct version of the file. There is not one version here and another over there. You always have the updated version.
KS
Salesforce Application Support Specialist at Vectra AI
Document creation has become faster and more accurate but complex templates still need improvement
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the flexibility of the searching elements of the metadata."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"One of Alfresco's strengths is the data modeling, as document domain experts can model type and hierarchical associations and metadata constraints in a declarative way, and a graphical user interface model manager now allows users that don't know XML formalisms to build models."
"Document repository."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"Alfresco's technical support is very fast and professional."
"I have seen a return on investment with Alfresco because errors due to outdated documents have been reduced, processes have been improved, and process flow has also been improved."
"The ROI from Alfresco is highly profitable for the company, helping us accelerate operational excellence and decrease compliance risk while increasing compliance mitigation, saving at least seventy to eighty percent in time and forty to forty-five percent in manual labor, cutting processing time by ninety percent, reducing physical storage costs by eighty percent, and protecting us from massive financial penalties associated with compliance failures totaling approximately two million dollars."
"I find the Conga email template creation and the document template creation features very useful."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."
"Conga Composer helps to create documents faster and saves time."
"The initial setup of Conga Composer is easy."
 

Cons

"I have not seen a return on investment, as at the time it was not saving them money at Evernorth and Cigna, which is why they moved out of it."
"The setup process for Alfresco was complex."
"I choose eight out of ten because I have dealt with the system being down at times and not having access, which keeps it from being a perfect score."
"I would like them to consider document capture functionality. Currently, for document capture functionality (ocr, read document metadata automatically, automatic document classification), Alfresco needs to be integrated with document capture such as: Kofax, Ephesoft, etc., while other Alfresco competitors already make document capture functionality as their default functionality."
"The configuration of Alfresco is a big challenge."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"The areas where Alfresco can be improved include perhaps the interface, which is not very modern, as you can find other solutions with a more attractive design."
"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."
"The query builder could use some updates."
"Conga Composer is somewhat slow."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"However, it is not user-friendly. The UI is a little confusing."
"The debugging skills could be improved as we need to stay alert for issues."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"We have not been using Conga Composer extensively or deeply to look for improvements."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
10%
Computer Software Company
9%
Government
8%
Outsourcing Company
14%
Computer Software Company
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise14
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and licenses for the platform is that the price has been fair, the implementation cost stayed within budget, and we consider the platform licenses...
What needs improvement with Alfresco?
Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...
What is your primary use case for Alfresco?
My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...
What is your experience regarding pricing and costs for Conga Composer?
Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Alfresco vs. Conga Composer and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.