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Conga Composer vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
2nd
Average Rating
8.2
Number of Reviews
17
Ranking in other categories
Document Automation Software (1st)
DocuWare
Ranking in Document Management Software
7th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (25th), Cloud Storage (50th), Content Collaboration Platforms (35th)
 

Mindshare comparison

As of May 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.3%, up from 1.3% compared to the previous year. The mindshare of DocuWare is 6.1%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer2.3%
DocuWare6.1%
Other91.6%
Document Management Software
 

Featured Reviews

Renu Soni - PeerSpot reviewer
Senior Salesforce Developer at Minlopro Partners
Complex conditional quote summaries have been created and document workflows run smoothly
The best features in Conga Composer are how we navigate the merge fields and merge objects. We can retrieve data and display it on the templates, which is a strong aspect of Conga Composer and why we chose it to build documents. Dynamic data is a feature of Conga Composer that allows us to bring data from different objects and display it on the templates. This capability is particularly valuable. The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations. We cannot modify much or build complex templates using the standard features. After choosing Conga, we discovered that it already has many features that enable us to easily build complex templates. It works perfectly with our business use cases, which is why we selected it.
RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"I have never faced any issues with stability."
"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
 

Cons

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"Conga Composer is somewhat slow."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"Conga Composer can be improved because it has a steep learning curve, especially for new users."
"The query builder could use some updates."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
 

Pricing and Cost Advice

"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"It's not cheap, but it's not overly expensive either."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Retailer
8%
Real Estate/Law Firm
7%
Computer Software Company
12%
Construction Company
11%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
I haven't evaluated the setup cost because back then as a consultant in a consultancy company, when we tried to check on the prices of the product, it was too expensive for our customers, so we did...
What needs improvement with Conga Composer?
I know that back then we wanted to use Conga Composer for other things than just generating the document, but Conga Composer was getting too expensive, so we didn't. I cannot say if there are impro...
What is your primary use case for Conga Composer?
I don't use Conga Composer anymore daily; we have our setup, and it's working fine, so I don't have to touch it. We have something external for contract management. I think we use DiliTrust for the...
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Comparisons

 

Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Conga Composer vs. DocuWare and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.