Conga Composer vs DocuWare comparison

Conga and DocuWare are both solutions in the Document Management Software category. Conga is ranked #2 with an average rating of 8.1, while DocuWare is ranked #7. Conga holds a 2.4% mindshare in DMS, compared to DocuWare’s 5.8% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 100% of DocuWare users who would recommend it.

Conga Composer

Read 20 Conga Composer reviews

1,381 Views
677 Comparison Views

100% willing to recommend

DocuWare

Read 2 DocuWare reviews

1,688 Views
1,114 Comparison Views

100% willing to recommend

Conga Composer

DocuWare

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Executive Summary

We performed a comparison between Conga Composer and DocuWare based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Conga Composer vs. DocuWare Report (Updated: June 2026).

Buyer's Guide

Conga Composer vs. DocuWare

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Document Automation Software (1st)

DocuWare

Ranking in Document Management Software

7th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (25th), Cloud Storage (51st), Content Collaboration Platforms (34th)

Mindshare comparison

As of June 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.4%, up from 1.5% compared to the previous year. The mindshare of DocuWare is 5.8%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Conga Composer	2.4%
DocuWare	5.8%
Other	91.8%

Document Management Software

Featured Reviews

Zaid bin junaid

Product Manager at Flash

Automation has transformed document workflows and has eliminated manual data entry errors

Conga Composer is a very good product and it heavily excels in any kind of complex and high-volume scenarios. It is very well-versed with handling dynamic content such as charts, nested tables, global currencies, and it can execute asynchronously, putting it well ahead of a basic PDF generator. It also offers many additional features. The user interface is my personal favorite, as the interface is largely very developer-friendly, and it is a custom front end we built. Additionally, it utilizes familiar tools like Microsoft Word and Excel. Setting it up involves a complex API deployment and JSON payloads. Initially, it requires some technical heavy lifting compared to drag-and-drop and no-code tools. If you are from a technical background, then it is not a challenge. My personal favorite features are headless execution, which helps us to trigger the document generation in the background from the buttons, workflows, or external systems without requiring the user to navigate through an interface. This gives us all the options within a single click from the UI. The second feature I love is that it supports multi-format. Generating a Word, PDF, Excel, PowerPoint, and HTML can be done from a single source and a single, central data source. The third feature which I love is that the REST API is not locked exclusively into Salesforce. It can ingest JSON data from virtually any ERP or system of record. Additionally, the seamless add-on to the sign API has helped us to create an uninterrupted, automated contract cycle.

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Ram Chenna

Enterprise Architect at a consultancy with 10,001+ employees

Great document storing and easy to set up but needs to offer more collaboration capabilities

It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."

"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."

"Conga Composer helps to create documents faster and saves time."

"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."

"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"It's quite simple."

"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."

More Conga Composer pros

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

Cons

"However, it is not user-friendly. The UI is a little confusing."

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

"The documentation could be improved."

"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."

"The query builder could use some updates."

"Conga is getting more and more expensive."

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

More Conga Composer cons

"It should have collaboration features."

"Its graphical user interface could be more user-friendly."

Pricing and Cost Advice

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"I think the tool costs around six dollars per user."

"It's not cheap, but it's not overly expensive either."

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Outsourcing Company

Retailer

Construction Company

12%

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Since we bought Certinia, we got Conga Composer for free.

See all answers

What needs improvement with Conga Composer?

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...

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What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

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Product Reports

Buyer's Guide

Conga Composer

June 2026

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Buyer's Guide

Document Management Software

June 2026

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Also Known As

Conga

No data available

Overview

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

DocuWare is a modern document management and workflow automation platform that transforms the way businesses manage, store, and secure their documents. Designed to enhance collaboration and efficiency, it integrates seamlessly with existing infrastructure and can be customized to meet industry-specific requirements.

In today's digital-driven landscape, DocuWare stands out by offering a powerful combination of document management and workflow automation. By providing tools that streamline document processing and storage, DocuWare ensures easy access to information anytime and anywhere. This platform enhances productivity by automating repetitive tasks and offers robust security measures, thus giving organizations a competitive edge in managing digital content. Highly adaptable, it helps businesses streamline processes without compromising the integrity of their information.

What features make DocuWare stand out?

Workflow Automation: Streamlines complex tasks by automating workflows, reducing manual input.
Document Storage: Centralized storage that ensures secure and easy access to digital documents.
Integration Capabilities: Seamlessly integrates with existing software to enhance functionality.
Security Protocols: Provides robust security features to protect sensitive information.
Search and Retrieval: Advanced search tools that allow quick retrieval of documents.

What benefits should you look for when evaluating?

Time Savings: Reduces time spent on manual tasks, increasing overall efficiency.
Cost Efficiency: Lowers costs related to paper and printing by digitizing documents.
Improved Compliance: Helps maintain regulatory compliance through secure and traceable processes.
Enhanced Collaboration: Facilitates better communication and collaboration by providing easy document access.

DocuWare's implementation varies across industries like healthcare, finance, and education. In healthcare, it secures patient records and improves patient data management. Finance departments benefit from automated invoice processing, enhancing financial transparency and accuracy. Educational institutions use it for managing administrative paperwork, streamlining admissions and record-keeping processes. Each integration is tailored to meet specific industry demands, ensuring maximum effectiveness and user satisfaction.

DocuWare

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

King Hussein Cancer Center, Smart Choice, Tippecanoe County

Buyer's Guide

Conga Composer vs. DocuWare

June 2026

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