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Conga Composer vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
2nd
Ranking in Document Automation Software
1st
Average Rating
8.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
SS&C Blue Prism
Ranking in Document Management Software
5th
Ranking in Document Automation Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Business Process Design (8th), Business Process Management (BPM) (10th), Process Automation (9th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (1st), Low-Code Development Platforms (12th), Intelligent Document Processing (IDP) (7th), Loan Management Software (1st), Business Orchestration and Automation Technologies (15th), AI Customer Experience Personalization (7th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of May 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.3%, up from 1.3% compared to the previous year. The mindshare of SS&C Blue Prism is 3.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer2.3%
SS&C Blue Prism3.1%
Other94.6%
Document Management Software
 

Featured Reviews

Renu Soni - PeerSpot reviewer
Senior Salesforce Developer at Minlopro Partners
Complex conditional quote summaries have been created and document workflows run smoothly
The best features in Conga Composer are how we navigate the merge fields and merge objects. We can retrieve data and display it on the templates, which is a strong aspect of Conga Composer and why we chose it to build documents. Dynamic data is a feature of Conga Composer that allows us to bring data from different objects and display it on the templates. This capability is particularly valuable. The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations. We cannot modify much or build complex templates using the standard features. After choosing Conga, we discovered that it already has many features that enable us to easily build complex templates. It works perfectly with our business use cases, which is why we selected it.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite simple."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."
"I find the Conga email template creation and the document template creation features very useful."
"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
 

Cons

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."
"The debugging skills could be improved as we need to stay alert for issues."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"Conga Composer can be improved because it has a steep learning curve, especially for new users."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
 

Pricing and Cost Advice

"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Retailer
8%
Real Estate/Law Firm
7%
Construction Company
16%
Financial Services Firm
16%
Retailer
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
I haven't evaluated the setup cost because back then as a consultant in a consultancy company, when we tried to check on the prices of the product, it was too expensive for our customers, so we did...
What needs improvement with Conga Composer?
I know that back then we wanted to use Conga Composer for other things than just generating the document, but Conga Composer was getting too expensive, so we didn't. I cannot say if there are impro...
What is your primary use case for Conga Composer?
I don't use Conga Composer anymore daily; we have our setup, and it's working fine, so I don't have to touch it. We have something external for contract management. I think we use DiliTrust for the...
What is your experience regarding pricing and costs for SS&C Blue Prism?
My experience with the pricing, setup cost, and licensing of SS&C Blue Prism is that the licensing cost can be a bit expensive compared to its competitors, but the setup was straightforward and...
What needs improvement with SS&C Blue Prism?
SS&C Blue Prism can be improved as it has no free trial software, which meant I could not learn it in my spare time. Also, the software looks like Windows 98 compared to other sleeker and newer...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is to automate end-to-end processes. I use SS&C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according...
 

Also Known As

Conga
SS&C AWD
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Conga Composer vs. SS&C Blue Prism and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.