Conga Composer vs SS&C Blue Prism comparison

Why PeerSpot?

Conga and SS&C Technologies are both solutions in the Document Management Software category. Conga is ranked #2 with an average rating of 8.1, while SS&C Technologies is ranked #4 with an average rating of 8.2. Conga holds a 2.4% mindshare in DMS, compared to SS&C Technologies’s 3.0% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

Conga Composer

Read 19 Conga Composer reviews

1,731 Views
883 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 10 SS&C Blue Prism reviews

7,337 Views
587 Comparison Views

90% willing to recommend

Conga Composer

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Conga Composer and SS&C Blue Prism offer document automation and robotic process automation solutions, respectively. Conga Composer's ease of use and competitive pricing may give it an advantage for businesses prioritizing streamlined document generation, whereas SS&C Blue Prism's advanced automation capabilities suit larger enterprises willing to invest in comprehensive solutions.

Features: Conga Composer integrates seamlessly with Salesforce, allowing users to generate Word, Excel, and more, while offering customizable templates, reducing manual errors. Its simple merge field addition and automated document creation enhance productivity. SS&C Blue Prism shines with robust automation and AI features, a user-friendly interface, and workflow design, enabling enterprises to automate processes efficiently and maintain high flexibility.

Room for Improvement: Conga Composer could benefit from enhanced AI capabilities and broader support for non-Salesforce integrations. It might also improve its user interface to cater to other CRMs or platforms. SS&C Blue Prism, although versatile, requires advancements in deployment complexity, better support for diverse language OCR, and a reduction in initial investment barriers for smaller enterprises.

Ease of Deployment and Customer Service: Conga Composer offers straightforward deployment and excellent support, especially with Salesforce integration, making it accessible for admins. SS&C Blue Prism's deployment reflects its enterprise-level nature, with complex setups supported by robust customer service dedicated to handling intricate automation environments.

Pricing and ROI: Conga Composer's cost-effective setup promises quick document automation ROI, making it attractive to cost-sensitive businesses. SS&C Blue Prism's higher initial investment aligns with its extensive automation capabilities, offering significant ROI to organizations focused on automating extensive processes. Pricing variations reflect each product's functionalities and targeted application areas.

To learn more, read our detailed Conga Composer vs. SS&C Blue Prism Report (Updated: September 2026).

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

2nd

Ranking in Document Automation Software

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

4th

Ranking in Document Automation Software

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (9th), Business Process Management (BPM) (9th), Process Automation (10th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Business Orchestration and Automation Technologies (9th), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)

Mindshare comparison

As of September 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.4%, up from 1.4% compared to the previous year. The mindshare of SS&C Blue Prism is 3.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Conga Composer	2.4%
SS&C Blue Prism	3.0%
Other	94.6%

Document Management Software

Featured Reviews

Skumar Skumar

Salesforce Application Support Specialist at Vectra AI

Document creation has become faster and more accurate but complex templates still need improvement

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the Conga email template creation and the document template creation features very useful."

"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."

"Conga Composer helps to create documents faster and saves time."

"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."

"It's quite simple."

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."

"The initial setup of Conga Composer is easy."

More Conga Composer pros

"We have converted manual processes into RPA processes, leading to significant time, money, and quality savings."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

Cons

"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

"However, it is not user-friendly. The UI is a little confusing."

"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

More Conga Composer cons

"There is a need for improved integration with external systems in SS&C."

"Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"I think the tool costs around six dollars per user."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"It's not cheap, but it's not overly expensive either."

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

16%

Financial Services Firm

Computer Software Company

Transportation Company

Financial Services Firm

14%

Construction Company

14%

Comms Service Provider

13%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce

See all answers

What needs improvement with Conga Composer?

See all answers

What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue Prism for renewal processes and acquiring licenses for different environments to...

See all answers

What needs improvement with SS&C Blue Prism?

Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&C Blue Prism developmen...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...

See all answers

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Compared 2% of the time

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Product Reports

Buyer's Guide

Conga Composer

September 2026

Download Conga Composer product report

Buyer's Guide

SS&C Blue Prism

August 2026

Download SS&C Blue Prism product report

Also Known As

Conga

SS&C AWD

Overview

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

September 2026

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