Conga Composer and SS&C Blue Prism offer document automation and robotic process automation solutions, respectively. Conga Composer's ease of use and competitive pricing may give it an advantage for businesses prioritizing streamlined document generation, whereas SS&C Blue Prism's advanced automation capabilities suit larger enterprises willing to invest in comprehensive solutions.
Features: Conga Composer integrates seamlessly with Salesforce, allowing users to generate Word, Excel, and more, while offering customizable templates, reducing manual errors. Its simple merge field addition and automated document creation enhance productivity. SS&C Blue Prism shines with robust automation and AI features, a user-friendly interface, and workflow design, enabling enterprises to automate processes efficiently and maintain high flexibility.
Room for Improvement: Conga Composer could benefit from enhanced AI capabilities and broader support for non-Salesforce integrations. It might also improve its user interface to cater to other CRMs or platforms. SS&C Blue Prism, although versatile, requires advancements in deployment complexity, better support for diverse language OCR, and a reduction in initial investment barriers for smaller enterprises.
Ease of Deployment and Customer Service: Conga Composer offers straightforward deployment and excellent support, especially with Salesforce integration, making it accessible for admins. SS&C Blue Prism's deployment reflects its enterprise-level nature, with complex setups supported by robust customer service dedicated to handling intricate automation environments.
Pricing and ROI: Conga Composer's cost-effective setup promises quick document automation ROI, making it attractive to cost-sensitive businesses. SS&C Blue Prism's higher initial investment aligns with its extensive automation capabilities, offering significant ROI to organizations focused on automating extensive processes. Pricing variations reflect each product's functionalities and targeted application areas.
| Product | Market Share (%) |
|---|---|
| Conga Composer | 1.8% |
| SS&C Blue Prism | 3.1% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 5 |
Conga Composer® optimizes your Salesforce investment by removing the roadblocks associated with document creation. Create and deliver robust, sophisticated documents with ease, including presentations, sales documentation and reports by merging data from any standard or custom object into richly-formatted templates
Conga Workflow® Trigger the execution of individual Composer solutions via Salesforce workflow rules without user interaction.
Conga Mail Merge® Simplify mass mailings by generating hundreds of printable letters, labels and envelopes at once
Enhance your Conga Composer solution with these increased capabilities:
Conga Conductor® Launch on-demand or scheduled Conga Composer solutions in batches, saving time, effort and money when you need to run the same Composer solution for many records at once or on a recurring interval.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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