Conga Composer vs SS&C Blue Prism comparison

Conga and SS&C Technologies are both solutions in the Document Management Software category. Conga is ranked #2 with an average rating of 8.1, while SS&C Technologies is ranked #3 with an average rating of 8.2. Conga holds a 2.4% mindshare in DMS, compared to SS&C Technologies’s 3.0% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

Conga Composer

Read 20 Conga Composer reviews

1,381 Views
677 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 11 SS&C Blue Prism reviews

5,096 Views
459 Comparison Views

90% willing to recommend

Conga Composer

SS&C Blue Prism

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Executive SummaryUpdated on Feb 8, 2026

Conga Composer and SS&C Blue Prism offer document automation and robotic process automation solutions, respectively. Conga Composer's ease of use and competitive pricing may give it an advantage for businesses prioritizing streamlined document generation, whereas SS&C Blue Prism's advanced automation capabilities suit larger enterprises willing to invest in comprehensive solutions.

Features: Conga Composer integrates seamlessly with Salesforce, allowing users to generate Word, Excel, and more, while offering customizable templates, reducing manual errors. Its simple merge field addition and automated document creation enhance productivity. SS&C Blue Prism shines with robust automation and AI features, a user-friendly interface, and workflow design, enabling enterprises to automate processes efficiently and maintain high flexibility.

Room for Improvement: Conga Composer could benefit from enhanced AI capabilities and broader support for non-Salesforce integrations. It might also improve its user interface to cater to other CRMs or platforms. SS&C Blue Prism, although versatile, requires advancements in deployment complexity, better support for diverse language OCR, and a reduction in initial investment barriers for smaller enterprises.

Ease of Deployment and Customer Service: Conga Composer offers straightforward deployment and excellent support, especially with Salesforce integration, making it accessible for admins. SS&C Blue Prism's deployment reflects its enterprise-level nature, with complex setups supported by robust customer service dedicated to handling intricate automation environments.

Pricing and ROI: Conga Composer's cost-effective setup promises quick document automation ROI, making it attractive to cost-sensitive businesses. SS&C Blue Prism's higher initial investment aligns with its extensive automation capabilities, offering significant ROI to organizations focused on automating extensive processes. Pricing variations reflect each product's functionalities and targeted application areas.

To learn more, read our detailed Conga Composer vs. SS&C Blue Prism Report (Updated: May 2026).

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

2nd

Ranking in Document Automation Software

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

3rd

Ranking in Document Automation Software

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (8th), Business Process Management (BPM) (9th), Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Business Orchestration and Automation Technologies (17th), AI Customer Experience Personalization (9th), AI Finance & Accounting (4th)

Mindshare comparison

As of June 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.4%, up from 1.5% compared to the previous year. The mindshare of SS&C Blue Prism is 3.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Conga Composer	2.4%
SS&C Blue Prism	3.0%
Other	94.6%

Document Management Software

Featured Reviews

Zaid bin junaid

Product Manager at Flash

Automation has transformed document workflows and has eliminated manual data entry errors

Conga Composer is a very good product and it heavily excels in any kind of complex and high-volume scenarios. It is very well-versed with handling dynamic content such as charts, nested tables, global currencies, and it can execute asynchronously, putting it well ahead of a basic PDF generator. It also offers many additional features. The user interface is my personal favorite, as the interface is largely very developer-friendly, and it is a custom front end we built. Additionally, it utilizes familiar tools like Microsoft Word and Excel. Setting it up involves a complex API deployment and JSON payloads. Initially, it requires some technical heavy lifting compared to drag-and-drop and no-code tools. If you are from a technical background, then it is not a challenge. My personal favorite features are headless execution, which helps us to trigger the document generation in the background from the buttons, workflows, or external systems without requiring the user to navigate through an interface. This gives us all the options within a single click from the UI. The second feature I love is that it supports multi-format. Generating a Word, PDF, Excel, PowerPoint, and HTML can be done from a single source and a single, central data source. The third feature which I love is that the REST API is not locked exclusively into Salesforce. It can ingest JSON data from virtually any ERP or system of record. Additionally, the seamless add-on to the sign API has helped us to create an uninterrupted, automated contract cycle.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."

"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."

"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."

"Conga Composer helps to create documents faster and saves time."

"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."

"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."

"I find the Conga email template creation and the document template creation features very useful."

"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."

More Conga Composer pros

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"We have converted manual processes into RPA processes, leading to significant time, money, and quality savings."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."

"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

"Conga Composer is somewhat slow."

"Conga is getting more and more expensive."

"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."

"We have not been using Conga Composer extensively or deeply to look for improvements."

More Conga Composer cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"It's not cheap, but it's not overly expensive either."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"I think the tool costs around six dollars per user."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Outsourcing Company

Retailer

Financial Services Firm

16%

Construction Company

16%

Retailer

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Since we bought Certinia, we got Conga Composer for free.

See all answers

What needs improvement with Conga Composer?

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...

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What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue Prism for renewal processes and acquiring licenses for different environments to...

See all answers

What needs improvement with SS&C Blue Prism?

Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&C Blue Prism developmen...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...

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Product Reports

Buyer's Guide

Conga Composer

June 2026

Download Conga Composer product report

Buyer's Guide

SS&C Blue Prism

May 2026

Download SS&C Blue Prism product report

Also Known As

Conga

SS&C AWD

Overview

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

May 2026

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