No more typing reviews! Try our Samantha, our new voice AI agent.

Conga Composer vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
2nd
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
Document Automation Software (1st)
Interfacing Technologies En...
Ranking in Document Management Software
17th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (142nd), Business Process Management (BPM) (59th), GRC (46th), Quality Management Software (47th)
 

Mindshare comparison

As of June 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.4%, up from 1.5% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 1.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer2.4%
Interfacing Technologies Enterprise Process Center1.8%
Other95.8%
Document Management Software
 

Featured Reviews

Zaid bin junaid  - PeerSpot reviewer
Product Manager at Flash
Automation has transformed document workflows and has eliminated manual data entry errors
Conga Composer is a very good product and it heavily excels in any kind of complex and high-volume scenarios. It is very well-versed with handling dynamic content such as charts, nested tables, global currencies, and it can execute asynchronously, putting it well ahead of a basic PDF generator. It also offers many additional features. The user interface is my personal favorite, as the interface is largely very developer-friendly, and it is a custom front end we built. Additionally, it utilizes familiar tools like Microsoft Word and Excel. Setting it up involves a complex API deployment and JSON payloads. Initially, it requires some technical heavy lifting compared to drag-and-drop and no-code tools. If you are from a technical background, then it is not a challenge. My personal favorite features are headless execution, which helps us to trigger the document generation in the background from the buttons, workflows, or external systems without requiring the user to navigate through an interface. This gives us all the options within a single click from the UI. The second feature I love is that it supports multi-format. Generating a Word, PDF, Excel, PowerPoint, and HTML can be done from a single source and a single, central data source. The third feature which I love is that the REST API is not locked exclusively into Salesforce. It can ingest JSON data from virtually any ERP or system of record. Additionally, the seamless add-on to the sign API has helped us to create an uninterrupted, automated contract cycle.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have never faced any issues with stability."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"Conga Composer helps to create documents faster and saves time."
"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"I find the Conga email template creation and the document template creation features very useful."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
 

Cons

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"The debugging skills could be improved as we need to stay alert for issues."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"It's not cheap, but it's not overly expensive either."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Outsourcing Company
8%
Retailer
8%
Construction Company
23%
Computer Software Company
22%
Healthcare Company
16%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Since we bought Certinia, we got Conga Composer for free.
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
Ask a question
Earn 20 points
 

Also Known As

Conga
Enterprise Process Center
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about Conga Composer vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.