Try our new research platform with insights from 80,000+ expert users

Box vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
9th
Ranking in Cloud Storage
13th
Ranking in Document Management Software
5th
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Digital Asset Management (3rd)
DocuWare
Ranking in Enterprise Content Management
25th
Ranking in Cloud Storage
65th
Ranking in Document Management Software
6th
Ranking in Content Collaboration Platforms
45th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Document Management Software category, the mindshare of Box is 5.7%, down from 7.3% compared to the previous year. The mindshare of DocuWare is 6.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
Box5.7%
DocuWare6.0%
Other88.3%
Document Management Software
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Box is security."
"I like that Box makes it easy to deploy virtual machines."
"The system's performance is impressive, and file sharing is notably straightforward."
"Box is very simple and effective, so I prefer Box."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The solution is scalable."
"Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team."
"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
 

Cons

"In future releases, there could be encryption, to have better security."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"The solution's data security should be improved."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"The price must be lowered."
"One thing that Box would benefit from is a records management component."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
 

Pricing and Cost Advice

"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Box's pricing is excellent."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"My organization pays for the license."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
University
6%
Computer Software Company
15%
Retailer
7%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Box vs. DocuWare and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.