Broadcom DX Application Performance Management and LogicMonitor both compete in the realm of performance and infrastructure monitoring. Based on the results, LogicMonitor may have an upper hand due to its strong visualization capabilities and flexible integration options for infrastructure monitoring.
Features: Broadcom DX Application Performance Management focuses on extensive transaction monitoring, real-time performance insights across multiple platforms such as JVMs and .NET applications, and offers customizable dashboards and transaction tracing. LogicMonitor provides dynamic monitoring capabilities, robust alerting options, and flexible integration, ideal for detailed infrastructure monitoring, along with strong visualization tools.
Room for Improvement: Broadcom DX Application Performance Management could improve its integration capabilities and develop more intuitive reporting features. Additionally, simplifying the installation and configuration processes would be beneficial. LogicMonitor could enhance its reporting capabilities and expand its mapping functionalities to improve user experience, as well as simplify its setup and configuration.
Ease of Deployment and Customer Service: Broadcom DX Application Performance Management is mainly focused on on-premises deployment with particular strengths in Java and .NET environments, supplemented by external customer support. LogicMonitor offers public and hybrid cloud environment deployment options, with an emphasis on consistent and reliable customer support and technical assistance.
Pricing and ROI: Broadcom DX Application Performance Management is considered more expensive due to high licensing costs, which can deter small businesses. In contrast, LogicMonitor is seen as more affordable for the features it offers, with good ROI particularly in terms of preventing downtime and optimizing resources. Its flexible licensing is suitable for various business sizes.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
Because of LogicMonitor, we have reduced our EC2 infrastructure significantly, which has helped us reduce costs by 20%.
Downtime on each network asset has been reduced, and there is now better visibility for the operations team to manage 24/7 support.
It is difficult to access the right person, and incidents sometimes need escalation.
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
Within one day, I received a script, and LogicMonitor was able to provide the firewall configuration in LogicMonitor on the same day I submitted the request.
Customer support is on point and very well trained.
We need to be able to reach them in real-time, and without those kinds of options available, we have to set up ad hoc calls, which could be improved.
The solution does not offer much flexibility in scalability.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor's scalability absolutely meets our organization's growth needs.
LogicMonitor is pretty good at scaling things when it comes to monitoring AWS infrastructure because I can see that it scales very well for us.
Stability is one of the strong points.
The platform is reliable, alerts are consistent, and once collectors and integrations are in place, monitoring runs smoothly with minimal disruption.
It is very stable. I have never seen LogicMonitor itself go down.
Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services.
I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story.
We are not just looking for a solution that is monitoring-based; we are looking for a solution that fixes the outage and documents it all.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
The pricing is in the middle range.
For small businesses that want to utilize LogicMonitor and are just starting out with limited customers, a pricing model targeted to this segment would be beneficial, perhaps at three or two dollars per device per month.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
The pricing and overall deployment was quite easy.
We have very good dashboards that are very useful for getting all the parameters of the application.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.
When talking about the statistics, it has helped us reduce downtime to about 40 to 50% because without LogicMonitor, we used to know about the downtime only when the application was actually down.
| Product | Mindshare (%) |
|---|---|
| LogicMonitor | 1.7% |
| Broadcom DX Application Performance Management | 1.3% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 24 |
| Large Enterprise | 124 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 11 |
| Large Enterprise | 17 |
Broadcom DX Application Performance Management offers proactive alerting, transaction tracing, and root cause analysis. It enhances end-user experience management through efficient dashboards and customizable reporting, extending monitoring over Java and .NET applications.
Broadcom DX Application Performance Management delivers comprehensive monitoring and performance insights across cloud and Java applications. It proactively addresses issues with tools like Introscope for rapid error identification and Customer Experience Manager for end-user management. The software's dashboards consolidate performance data in real-time, helping organizations enhance debugging and incident management. Its low overhead and integration with service tools make it well-suited for production environments. However, it faces potential improvements in areas such as UI updates, agent management, automation, and seamless integration with new technologies.
What are the standout features?Organizations in logistics, banking, and e-commerce implement Broadcom DX Application Performance Management to monitor performance across crucial environments. Their usage involves enhancing performance, debugging, and proactive incident management for cloud and Java apps, with management dashboards supporting greater transparency in crash analytics and server health checks, ultimately improving user experience.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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