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Broadcom DX Application Performance Management vs Prometheus-AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Broadcom DX APM boosts ROI with effective application management, reducing incidents and costs, while enhancing performance and reporting capabilities.
Sentiment score
8.5
Prometheus is a free, efficient monitoring tool that saves time and money compared to AWS services, offering significant returns.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
Director of Technical Part at NOS SGPS
Using open-source Prometheus saves me money compared to AWS native services.
Senior DevOps Engineer at Alibaba Group
 

Customer Service

Sentiment score
6.8
Broadcom DX's customer service and technical support are praised for professionalism, expertise, but face criticism for occasional delays.
Sentiment score
4.0
Prometheus-AI Platform support relies on documentation and an active open source community, utilizing forums and internal company resources.
It is difficult to access the right person, and incidents sometimes need escalation.
Regional Director at ATOS
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
Director of Technical Part at NOS SGPS
Prometheus does not offer traditional technical support.
Senior DevOps Engineer at Alibaba Group
 

Scalability Issues

Sentiment score
6.8
Broadcom DX Application Performance Management is scalable, but complex configuration and cost concerns arise with extensive metrics and scalability options.
Sentiment score
6.9
Prometheus-AI Platform excels in scalability, widely used across industries with streamlined maintenance and seamless integration enhancing enterprise performance.
The solution does not offer much flexibility in scalability.
Director of Technical Part at NOS SGPS
Prometheus is scalable, with a rating of ten out of ten.
Senior DevOps Engineer at Alibaba Group
 

Stability Issues

Sentiment score
6.9
Broadcom DX APM is stable with minimal issues, though specific configurations and platforms may present challenges, often resolved by updates.
Sentiment score
8.9
Prometheus-AI Platform is praised for stability and versatility in deployment, despite occasional minor performance issues from external factors.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
Senior DevOps Engineer at Alibaba Group
 

Room For Improvement

Broadcom DX Application Performance Management requires improvements in cost, integration, support, automation, cloud, dashboards, and monitoring capabilities.
Prometheus-AI requires improvements in query language, user interface, scalability, integration, error handling, affordability, and ease of use.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
Regional Director at ATOS
Improving the feature set to match competitors like Cisco and Dynatrace would be beneficial.
Director of Technical Part at NOS SGPS
 

Setup Cost

Broadcom DX APM is cost-effective initially, but renewals and agent-based licensing can increase expenses in large setups.
Prometheus-AI Platform offers an affordable open-source monitoring solution, with options for managed services at extra costs.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
Director of Technical Part at NOS SGPS
The pricing is in the middle range.
Regional Director at ATOS
Prometheus is cost-effective for me as it is free.
Senior DevOps Engineer at Alibaba Group
 

Valuable Features

Broadcom DX APM provides real-time insights, proactive issue detection, transaction tracing, and customizable dashboards for enhanced performance management.
Prometheus-AI Platform provides scalable, customizable monitoring with extensive integrations, fast storage, and reliable dashboards, supported by a strong community.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
Director of Technical Part at NOS SGPS
We have very good dashboards that are very useful for getting all the parameters of the application.
Regional Director at ATOS
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
Senior DevOps Engineer at Alibaba Group
 

Categories and Ranking

Broadcom DX Application Per...
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Container Monitoring (8th)
Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)
 

Mindshare comparison

Broadcom DX Application Performance Management and Prometheus-AI Platform aren’t in the same category and serve different purposes. Broadcom DX Application Performance Management is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.8%, up 0.4% compared to last year.
Prometheus-AI Platform, on the other hand, focuses on Enterprise Asset Management (EAM), holds 1.8% mindshare.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Broadcom DX Application Performance Management0.8%
Dynatrace6.6%
Datadog5.5%
Other87.1%
Application Performance Monitoring (APM) and Observability
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform1.8%
IBM Maximo16.0%
Oracle Enterprise Asset Management7.8%
Other74.4%
Enterprise Asset Management (EAM)
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Top Industries

By visitors reading reviews
Performing Arts
14%
Manufacturing Company
12%
Financial Services Firm
11%
Recreational Facilities/Services Company
6%
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise24
Large Enterprise124
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Utopia Data Quality
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about Broadcom DX Application Performance Management vs. Prometheus-AI Platform and other solutions. Updated: September 2025.
881,082 professionals have used our research since 2012.