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Bugcrowd vs OffSec Penetration Testing Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Penetration Testing Services
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Managed Security Services Providers (MSSP) (3rd), Bug Bounty Platforms (1st), Attack Surface Management (ASM) (13th)
OffSec Penetration Testing ...
Ranking in Penetration Testing Services
10th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Penetration Testing Services category, the mindshare of Bugcrowd is 13.6%, down from 16.8% compared to the previous year. The mindshare of OffSec Penetration Testing Services is 2.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Penetration Testing Services Market Share Distribution
ProductMarket Share (%)
Bugcrowd13.6%
OffSec Penetration Testing Services2.3%
Other84.1%
Penetration Testing Services
 

Featured Reviews

Ben Gurney - PeerSpot reviewer
Senior Engineering Manager - Platform Team at eTender Inc
Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.
Gabriel Woolverton - PeerSpot reviewer
Penetration Tester at a tech consulting company with 1-10 employees
Open source and easy to set up
Offensive Security Penetration Testing Services has a rating system for how exploitable vulnerability is, but that rating system does not really give you any transparency into how the rating for that exploit was reached. It would be useful to see on the back end what data led them to specify that a specific exploit may not be very good or may be great. If we had some data correlated with that, we could see why it is that this one should be successful versus another.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate Bugcrowd a ten out of ten."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"Bugcrowd's support team is very active and supportive."
"Bugcrowd's use of crowdsourced hackers has helped in discovering unique vulnerabilities."
"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"I believe Bugcrowd is highly stable."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"Offensive Security Penetration Testing Services is open source, so it is free and there are no licensing costs."
 

Cons

"Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused."
"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"The triaging process has slowed down compared to three years ago."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"Offensive Security Penetration Testing Services has a rating system for how exploitable vulnerability is, but that rating system does not really give you any transparency into how the rating for that exploit was reached. It would be useful to see on the back end what data led them to specify that a specific exploit may not be very good or may be great."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
10%
Computer Software Company
9%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabilities that we would otherwise be unaware of.
What needs improvement with Bugcrowd?
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not v...
What is your primary use case for Bugcrowd?
I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's website, and then their community of security researchers hunt for vulnerabilities ...
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Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Amazon, IBM, Oracle, U.S. Department of Defense, Deloitte, Salesforce
Find out what your peers are saying about Horizon3.ai, HackerOne, Bugcrowd and others in Penetration Testing Services. Updated: December 2025.
881,082 professionals have used our research since 2012.