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CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

Broadcom and IBM are both solutions in the Network Monitoring Software category. Broadcom is ranked #89, while IBM is ranked #34 with an average rating of 8.0. Broadcom holds a 0.5% mindshare in NMS, compared to IBM’s 1.1% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 2,046 Views
  • 1,412 Comparison Views
50% willing to recommend
IBM SevOne Network Performa...
Read 54 IBM SevOne Network Performance Management (NPM) reviews
  • 8,375 Views
  • 4,188 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024
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CA Unified Communications Monitor and IBM SevOne Network Performance Management (NPM) compete in the network performance monitoring space. While CA Unified Communications Monitor is valued for affordability and support, IBM SevOne NPM offers superior advanced features, justifying its higher price.

Features: CA Unified Communications Monitor provides real-time monitoring tailored for communication networks, efficient alert systems, and strong integration support with unified communication tools. IBM SevOne NPM excels in comprehensive network analytics, automated reporting, and predictive performance capabilities across diverse environments.

Room for Improvement: CA Unified Communications Monitor could improve in simplifying its configuration processes, adding enhanced reporting features, and supporting wider network integrations. IBM SevOne NPM might refine its cost structure, expand compatibility with third-party tools, and enhance usability for less technical users.

Ease of Deployment and Customer Service: IBM SevOne NPM offers a user-friendly deployment process and excellent documentation, paired with responsive customer service for smooth operations. CA Unified Communications Monitor has a more complex setup but is supported by a helpful service team.

Pricing and ROI: CA Unified Communications Monitor is competitively priced, delivering solid ROI for budget-conscious businesses, particularly mid-sized ones. IBM SevOne NPM, despite a higher cost, provides valuable ROI for enterprises needing in-depth network analysis.

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To learn more, read our detailed CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) Report (Updated: June 2026).
Buyer's Guide
CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)
June 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Ranking in IT Infrastructure Monitoring
60th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (17th), Log Management (36th), Cloud Monitoring Software (26th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
CA Unified Communications Monitor0.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
itarchit489981
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Read full review
reviewer1543041 - PeerSpot reviewer
reviewer1543041
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."
"On any outage, SevOne is pretty quick to send an alert, and we've got an operations center that consumes the alert and sends it to the device owners so that they can minimize the time of impact of that alert."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"I like SevOne's network flow reporting."
"SevOne is the one tool which provides multiple features, and the servers or databases have different plugins that can be used to monitor various components of the network and applications."
"While some competitors have a feature here or there that might be better on the whole, this is the best solution for us on the market for the dollar with the simplest ramp up and ease of administration."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"SevOne has improved my organization by taking us to a single pane of glass for alerting on the network reports."
More IBM SevOne Network Performance Management (NPM) pros
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"You need to plan integrations; that has been the biggest bug with SevOne so far."
"There is room for improvement in the integration with different vendors and the reporting capabilities."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Some similar solutions offer end-to-end visibility."
"It needs a platform to add portals."
"Every upgrade we've done -- and we've done them all -- have been highly disruptive and extraordinarily difficult."
"I think that the upgrade process could be improved, which can be painful at times."
More IBM SevOne Network Performance Management (NPM) cons
 

Pricing and Cost Advice

Information not available
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"Prices per license are not huge, but they exist."
"There are cheaper solutions available."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has been fair."
More IBM SevOne Network Performance Management (NPM) pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

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Earn 20 points
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
See all answers
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
See all answers
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
See all answers
 

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Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. ScienceLogic
June 2026
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
IBM SevOne Network Performance Management (NPM)
June 2026
IBM SevOne Network Performance Management (NPM) reportDownload IBM SevOne Network Performance Management (NPM) product report
 

Also Known As

CA UC Monitor
SevOne
 

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?
  • Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
  • Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
  • Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
  • Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.
What benefits can users expect when evaluating CA Unified Communications Monitor?
  • Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
  • Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
  • Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
  • Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

IBM SevOne Network Performance Management offers real-time insights, customization, and integration capabilities to efficiently monitor network performance across diverse infrastructures, enhancing operational efficiency.

IBM SevOne NPM is recognized for its ability to provide scalable network monitoring across multi-vendor environments. It delivers real-time data insights essential for maintaining network health and performance. With features like SNMP monitoring, NetFlow data collection, and comprehensive dashboards, it supports proactive tracking and analysis. While challenges in upgrade processes and third-party integration exist, its ability to monitor network availability, capacity, and performance in complex environments makes it valuable for organizations managing data centers and virtual machines.

What are the key features of IBM SevOne NPM?
  • Real-time Data Insights: Provides immediate visibility into network performance.
  • Scalability: Supports growing infrastructure and diverse environments.
  • Customization: Adaptable to specific infrastructure needs.
  • Extensive Device Support: Monitors a wide range of network devices.
  • Comprehensive Dashboards: Offers detailed performance assessments.
What benefits and ROI should users expect from IBM SevOne NPM?
  • Improved Efficiency: Enhances operational processes through ITSM integration.
  • Proactive Monitoring: Facilitates early detection of network issues.
  • Flexible Infrastructure Support: Efficient in multi-vendor environments.
  • Insightful Reporting: Provides baseline comparisons and anomaly detection.

In industries such as IT service providers and large enterprises, IBM SevOne NPM is implemented for its ability to monitor extensive network environments, including data centers and virtual machines. Its proactive monitoring and reporting capabilities are instrumental in maintaining network health and ensuring seamless performance across multiple regions and platforms.

IBM
 

Sample Customers

BBVA Compass
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Buyer's Guide
CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)
June 2026
Free Report: CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)
Find out what your peers are saying about CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: June 2026.
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