CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

Broadcom and IBM are both solutions in the Network Monitoring Software category. Broadcom is ranked #103, while IBM is ranked #46 with an average rating of 7.5. Broadcom holds a 0.2% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

230 Views
87 Comparison Views

50% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

1,829 Views
679 Comparison Views

96% willing to recommend

CA Unified Communications M...

IBM SevOne Network Performa...

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Executive SummaryUpdated on Oct 9, 2024

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CA Unified Communications Monitor and IBM SevOne Network Performance Management (NPM) compete in the network performance monitoring space. While CA Unified Communications Monitor is valued for affordability and support, IBM SevOne NPM offers superior advanced features, justifying its higher price.

Features: CA Unified Communications Monitor provides real-time monitoring tailored for communication networks, efficient alert systems, and strong integration support with unified communication tools. IBM SevOne NPM excels in comprehensive network analytics, automated reporting, and predictive performance capabilities across diverse environments.

Room for Improvement: CA Unified Communications Monitor could improve in simplifying its configuration processes, adding enhanced reporting features, and supporting wider network integrations. IBM SevOne NPM might refine its cost structure, expand compatibility with third-party tools, and enhance usability for less technical users.

Ease of Deployment and Customer Service: IBM SevOne NPM offers a user-friendly deployment process and excellent documentation, paired with responsive customer service for smooth operations. CA Unified Communications Monitor has a more complex setup but is supported by a helpful service team.

Pricing and ROI: CA Unified Communications Monitor is competitively priced, delivering solid ROI for budget-conscious businesses, particularly mid-sized ones. IBM SevOne NPM, despite a higher cost, provides valuable ROI for enterprises needing in-depth network analysis.

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To learn more, read our detailed CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) Report (Updated: May 2025).

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

103rd

Ranking in IT Infrastructure Monitoring

68th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (6th)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

46th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (20th), Log Management (47th), Cloud Monitoring Software (30th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"Scalability. I have never had to worry about how to handle really big environments."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

"The monitoring of the network is very customizable. That is its unique feature."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"Would benefit with the addition of AI modules for proactive data insights."

"Software upgrades can be tricky is not easy."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

Information not available

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"It is inexpensive compared to other monitoring tools."

"There are cheaper solutions available."

"The pricing has been fair."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Manufacturing Company

15%

Computer Software Company

13%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Also Known As

CA UC Monitor

SevOne

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

BBVA Compass

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

May 2025

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