CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

Broadcom and IBM are both solutions in the Network Monitoring Software category. Broadcom is ranked #95, while IBM is ranked #45 with an average rating of 7.5. Broadcom holds a 0.3% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

436 Views
310 Comparison Views

50% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

3,180 Views
1,717 Comparison Views

96% willing to recommend

CA Unified Communications M...

IBM SevOne Network Performa...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

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CA Unified Communications Monitor and IBM SevOne Network Performance Management (NPM) compete in the network performance monitoring space. While CA Unified Communications Monitor is valued for affordability and support, IBM SevOne NPM offers superior advanced features, justifying its higher price.

Features: CA Unified Communications Monitor provides real-time monitoring tailored for communication networks, efficient alert systems, and strong integration support with unified communication tools. IBM SevOne NPM excels in comprehensive network analytics, automated reporting, and predictive performance capabilities across diverse environments.

Room for Improvement: CA Unified Communications Monitor could improve in simplifying its configuration processes, adding enhanced reporting features, and supporting wider network integrations. IBM SevOne NPM might refine its cost structure, expand compatibility with third-party tools, and enhance usability for less technical users.

Ease of Deployment and Customer Service: IBM SevOne NPM offers a user-friendly deployment process and excellent documentation, paired with responsive customer service for smooth operations. CA Unified Communications Monitor has a more complex setup but is supported by a helpful service team.

Pricing and ROI: CA Unified Communications Monitor is competitively priced, delivering solid ROI for budget-conscious businesses, particularly mid-sized ones. IBM SevOne NPM, despite a higher cost, provides valuable ROI for enterprises needing in-depth network analysis.

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To learn more, read our detailed CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) Report (Updated: September 2025).

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

95th

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

45th

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (19th), Log Management (42nd), Cloud Monitoring Software (30th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
IBM SevOne Network Performance Management (NPM)	1.0%
CA Unified Communications Monitor	0.3%
Other	98.7%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"Scalability. I have never had to worry about how to handle really big environments."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"The most valuable feature as of late has been the API integration with ServiceNow."

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The reporting of NMS is good, but it could be better."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"The tool needs improvement in non-Cisco SD-WAN."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

Information not available

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"It is inexpensive compared to other monitoring tools."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"There are cheaper solutions available."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Financial Services Firm

13%

Computer Software Company

11%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

Questions from the Community

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What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Product Reports

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IBM SevOne Network Performance Management (NPM)

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Also Known As

CA UC Monitor

SevOne

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

BBVA Compass

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

September 2025

Free Report: CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

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