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CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (18th), Log Management (38th), Cloud Monitoring Software (27th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
CA Unified Communications Monitor0.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"SevOne is the one tool which provides multiple features, and the servers or databases have different plugins that can be used to monitor various components of the network and applications."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"SevOne's ability to report metrics on specific objects very quickly, whether it is a week, a month, or a year's worth of data points, has improved by leveraging short-term vs. long-term memory to provide necessary statistics so we can alleviate network impacts quickly."
"The most valuable features for us are the huge number of network devices it can monitor."
"Given the ease of access to the information in a few clicks, the user base of the product has increased tremendously."
"But it is a good tool that works nicely; so far, we don't regret it."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"Although it is a very good monitoring tool, it can be confusing when you try to add devices and they don’t appear correctly."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"If you want one tool for everything this should not be considered."
"This product needs a lot of handholding and close collaboration with network design resources, in terms of choosing the appliance and the number of licenses."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"Setup was very complex as there were issues with the device pipes. We needed a lot of intervention and technical assistance."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
 

Pricing and Cost Advice

Information not available
"The pricing has been fair."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"It is inexpensive compared to other monitoring tools."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"There are cheaper solutions available."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
14%
Financial Services Firm
10%
Outsourcing Company
10%
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
 

Also Known As

CA UC Monitor
SevOne
 

Overview

 

Sample Customers

BBVA Compass
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.