CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

Broadcom and IBM are both solutions in the Network Monitoring Software category. Broadcom is ranked #87, while IBM is ranked #40 with an average rating of 7.5. Broadcom holds a 0.5% mindshare in NMS, compared to IBM’s 1.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

1,006 Views
704 Comparison Views

50% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

4,565 Views
2,283 Comparison Views

96% willing to recommend

CA Unified Communications M...

IBM SevOne Network Performa...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

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CA Unified Communications Monitor and IBM SevOne Network Performance Management (NPM) compete in the network performance monitoring space. While CA Unified Communications Monitor is valued for affordability and support, IBM SevOne NPM offers superior advanced features, justifying its higher price.

Features: CA Unified Communications Monitor provides real-time monitoring tailored for communication networks, efficient alert systems, and strong integration support with unified communication tools. IBM SevOne NPM excels in comprehensive network analytics, automated reporting, and predictive performance capabilities across diverse environments.

Room for Improvement: CA Unified Communications Monitor could improve in simplifying its configuration processes, adding enhanced reporting features, and supporting wider network integrations. IBM SevOne NPM might refine its cost structure, expand compatibility with third-party tools, and enhance usability for less technical users.

Ease of Deployment and Customer Service: IBM SevOne NPM offers a user-friendly deployment process and excellent documentation, paired with responsive customer service for smooth operations. CA Unified Communications Monitor has a more complex setup but is supported by a helpful service team.

Pricing and ROI: CA Unified Communications Monitor is competitively priced, delivering solid ROI for budget-conscious businesses, particularly mid-sized ones. IBM SevOne NPM, despite a higher cost, provides valuable ROI for enterprises needing in-depth network analysis.

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To learn more, read our detailed CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM) Report (Updated: February 2026).

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

87th

Ranking in IT Infrastructure Monitoring

67th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

40th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (19th), Log Management (44th), Cloud Monitoring Software (29th)

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
IBM SevOne Network Performance Management (NPM)	1.0%
CA Unified Communications Monitor	0.5%
Other	98.5%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Provides consistent infrastructure monitoring with excellent usability and support

The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"I like SevOne's network flow reporting."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

"Scalability. I have never had to worry about how to handle really big environments."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"The GUI: both the dashboard/user view and the admin tool."

"User-friendly, multi-tenancy."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"The reporting of NMS is good, but it could be better."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

Information not available

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are cheaper solutions available."

"The pricing has been fair."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"It is inexpensive compared to other monitoring tools."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Product Reports

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Buyer's Guide

IBM SevOne Network Performance Management (NPM)

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Also Known As

CA UC Monitor

SevOne

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

BBVA Compass

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

February 2026

Free Report: CA Unified Communications Monitor vs. IBM SevOne Network Performance Management (NPM)

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