Mist AI and Cloud and Cambium Networks Wireless LAN are competing in the wireless LAN market. Mist AI and Cloud generally have the upper hand in pricing and support, while Cambium Networks leads in feature richness, making it a compelling option despite higher costs.
Features: Mist AI and Cloud leverage AI-driven automation, intuitive management interfaces, and reliable connectivity. Cambium Networks Wireless LAN provides advanced frequency management, a wide range, and stability in outdoor environments.
Room for Improvement: Mist AI could benefit from enhanced frequency management options, broader range capabilities, and increased infrastructure support. Cambium Networks Wireless LAN might improve through reduced deployment complexity, enhanced customer support for configuration, and better pricing models to attract cost-sensitive customers.
Ease of Deployment and Customer Service: Mist AI and Cloud offer a simplified deployment process with efficient customer service, focusing on user-friendly interfaces and rapid setup. Cambium Networks Wireless LAN provides extensive resources for setup and service, albeit requiring more in-depth configuration knowledge.
Pricing and ROI: Mist AI and Cloud feature competitive pricing models and favorable ROI by minimizing operational costs through cloud management. Cambium Networks Wireless LAN, despite higher initial expenses, provides long-term value with robust performance and investment protection.
They were always available when needed, which we appreciated.
The local team helps with issues primarily, and if they can't resolve them, they connect to the technical support team in the US, who are very much trained on resolving issues and providing support.
Cisco's support is very good and ranks 10 out of 10.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Allowing deployment of fewer access points while covering more area.
Ruckus provides better area coverage and interference withstanding capacity.
In terms of scalability, Mist AI and Cloud is scalable.
I would rate scalability at nine out of ten.
I believe the hardware used in Cambium Networks is pretty robust, and the radios are strong in terms of signal and performance.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Channel management required manual intervention, especially in environments with multiple floors, leading to potential signal interference issues.
Cambium currently lacks such extensive analytics capabilities.
They should also look into getting a more extensive switching portfolio, as they don't have much of one currently.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Cambium's pricing is better compared to Ruckus, which has multiple components with associated costs, like license support and access point support costs.
Cambium Networks Wireless LAN was well-priced, comparable and not the most expensive nor the cheapest option available.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
The product was scalable, allowing for fewer access points to cover more area, and supported a high number of clients.
Ruckus offers a more extensive coverage range and has better capacity to withstand interference, which I have experienced with Ruckus products.
The features of Cambium Networks Wireless LAN that I have found most valuable is cloud management, as Cambium has the feature for cloud control, and the UI is very easy, making managing access points and devices very easy in the cloud, which I found very useful.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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