Carbonite Server vs Commvault Cloud comparison

OpenText and Commvault are both solutions in the Backup and Recovery category. OpenText is ranked #56, while Commvault is ranked #3 with an average rating of 8.6. OpenText holds a 0.7% mindshare in BRS, compared to Commvault’s 7.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,252 Views
939 Comparison Views

100% willing to recommend

Commvault Cloud

Read 111 Commvault Cloud reviews

20,271 Views
13,176 Comparison Views

95% willing to recommend

Carbonite Server

Commvault Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Carbonite Server compete in the data protection category. Commvault Cloud has the upper hand in comprehensive features and robust support, while Carbonite Server is noted for ease of use and cost-effectiveness.

Features: Commvault Cloud offers versatile data management capabilities, extensive backup options, data deduplication, and flexible storage choices. Carbonite Server is known for its simplicity, quick setup, and efficient recovery processes.

Room for Improvement: Commvault Cloud users suggest enhancements in backup speed, a more streamlined setup process, and a reduction in system complexity. Carbonite Server could improve its scalability options, offer more detailed reporting features, and enhance the user interface for better usability.

Ease of Deployment and Customer Service: Commvault Cloud's deployment is comprehensive but complex and time-intensive, with generally praised knowledgeable support. Carbonite Server's deployment is simpler and faster, though customer service receives mixed reviews, with some users noting long response times.

Pricing and ROI: Commvault Cloud has a higher initial setup cost but provides strong ROI due to its extensive capabilities and flexibility. Carbonite Server is more affordable upfront, making it attractive for smaller businesses, though some users feel ROI could be improved with enhanced features.

To learn more, read our detailed Carbonite Server vs. Commvault Cloud Report (Updated: July 2025).

Buyer's Guide

Carbonite Server vs. Commvault Cloud

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

56th

Ranking in Cloud Backup

48th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

3rd

Ranking in Cloud Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

111

Ranking in other categories

eDiscovery (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.7%, up from 0.7% compared to the previous year. The mindshare of Commvault Cloud is 7.3%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Matt Reller

Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Provides extremely fast backup, is easy to manage, and is flexible

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The efficiency and convenience are excellent."

"It seems reliable and easy to use."

"I find the BMR/image and the recovery pieces are valuable."

"Easy verification of things is the most valuable feature."

"The solution is a free engine to help work with the container."

"The solution is very stable."

"Technical support handled all our issues quickly and effectively."

More Carbonite Server pros

"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."

"We use the solution for cloud and data backup."

"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."

"The most valuable features of Commvault Cloud include deduplication and compression."

"This product has allowed us to recover data when we've had issues."

"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."

"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."

"The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."

More Commvault Cloud pros

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

"They do not yet have USB recovery but they are adding it in coming releases."

"Data center backup must be improved."

"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."

"The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."

"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."

"The initial setup is rather complex, especially when switching versions."

"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."

"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."

"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."

More Commvault Cloud cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The solution is open source."

"The pricing is between $120 and $150 per year."

"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."

"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."

"It would not be affordable for small to medium size organizations."

"New licensing is easy and affordable."

"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."

"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."

"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

Comparisons

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Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 10% of the time

N-able Cove Data Protection vs Carbonite Server

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Compared 16% of the time

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Compared 13% of the time

AWS Backup vs Commvault Cloud

Compared 5% of the time

HPE Zerto Software vs Commvault Cloud

Compared 4% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 4% of the time

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Product Reports

Buyer's Guide

Cloud Backup

August 2025

Download Carbonite Server product report

Buyer's Guide

Commvault Cloud

August 2025

Download Commvault Cloud product report

Also Known As

Carbonite Recover Backup

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

INLINE Commercial Construction, Hamilton County

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Carbonite Server vs. Commvault Cloud

July 2025

Free Report: Carbonite Server vs. Commvault Cloud

Find out what your peers are saying about Carbonite Server vs. Commvault Cloud and other solutions. Updated: July 2025.

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