Carbonite Server vs Commvault Cloud comparison

Why PeerSpot?

OpenText and Commvault are both solutions in the Backup and Recovery category. OpenText is ranked #57, while Commvault is ranked #4 with an average rating of 8.2. OpenText holds a 0.9% mindshare in BRS, compared to Commvault’s 3.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

4,387 Views
2,939 Comparison Views

100% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

30,890 Views
17,298 Comparison Views

95% willing to recommend

Carbonite Server

Commvault Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Carbonite Server compete in the data protection category. Commvault Cloud has the upper hand in comprehensive features and robust support, while Carbonite Server is noted for ease of use and cost-effectiveness.

Features: Commvault Cloud offers versatile data management capabilities, extensive backup options, data deduplication, and flexible storage choices. Carbonite Server is known for its simplicity, quick setup, and efficient recovery processes.

Room for Improvement: Commvault Cloud users suggest enhancements in backup speed, a more streamlined setup process, and a reduction in system complexity. Carbonite Server could improve its scalability options, offer more detailed reporting features, and enhance the user interface for better usability.

Ease of Deployment and Customer Service: Commvault Cloud's deployment is comprehensive but complex and time-intensive, with generally praised knowledgeable support. Carbonite Server's deployment is simpler and faster, though customer service receives mixed reviews, with some users noting long response times.

Pricing and ROI: Commvault Cloud has a higher initial setup cost but provides strong ROI due to its extensive capabilities and flexibility. Carbonite Server is more affordable upfront, making it attractive for smaller businesses, though some users feel ROI could be improved with enhanced features.

To learn more, read our detailed Carbonite Server vs. Commvault Cloud Report (Updated: September 2026).

Buyer's Guide

Carbonite Server vs. Commvault Cloud

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Ranking in Cloud Backup

42nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

4th

Ranking in Cloud Backup

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

eDiscovery (1st), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of Commvault Cloud is 3.2%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.2%
Carbonite Server	0.9%
Other	95.9%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

Sanjay Singh Bisht

Assistant Manager - Datacenter at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is very simple to use and I will recommend it to anybody."

"I find the BMR/image and the recovery pieces are valuable."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is a free engine to help work with the container."

"The solution is very stable."

More Carbonite Server pros

"IntelliSnap and file system backups are valuable features."

"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."

"Commvault helps our administrators to minimize the time they spend on the backup tasks and that gives them time for other projects."

"Real-time synchronization is a good feature."

"We are finally back with Commvault, and we now have a 100% compliance backup solution."

"We prefer Commvault because they are backup agents who have a vision about what we can do with applicable backup solutions."

"The SaaS offering is the most valuable feature because it provides endpoint, Office 365, and core server backup."

"The visualization backup is the most important aspect for us, providing snapshot protection, and the digital application and the compression of the disc at the storage site are great, making it one of the best features of this solution, with very helpful technical support."

More Commvault Cloud pros

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

More Carbonite Server cons

"Permissions can be tricky. There is granularity when trying to get people to write permissions to be able to view, backup, and restore."

"In a price comparison, definitely Avamar is the winner."

"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."

"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."

"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."

"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."

"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."

"The product is a bit complex."

More Commvault Cloud cons

Pricing and Cost Advice

"The solution is open source."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"HyperScale X is expensive."

"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"One of the issues with backup vendors is that they overprice, or overvalue their products."

"The price should be reduced because it is too expensive for our customers."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

12%

Healthcare Company

Financial Services Firm

Outsourcing Company

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

Comparisons

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Compared 5% of the time

Veeam Data Platform vs Carbonite Server

Compared 5% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 4% of the time

SugarSync vs Carbonite Server

Compared 4% of the time

Dell PowerProtect Data Manager vs Carbonite Server

Compared 2% of the time

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Veeam Data Platform vs Commvault Cloud

Compared 6% of the time

Rubrik vs Commvault Cloud

Compared 6% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Product Reports

Buyer's Guide

Cloud Backup

September 2026

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Buyer's Guide

Commvault Cloud

September 2026

Download Commvault Cloud product report

Also Known As

Carbonite Recover Backup

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

INLINE Commercial Construction, Hamilton County

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Carbonite Server vs. Commvault Cloud

September 2026

Free Report: Carbonite Server vs. Commvault Cloud

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