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Caspio vs Salesforce Platform comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Caspio
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Rapid Application Development Software (33rd), No-Code Development Platforms (24th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (12th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Timothy Soares - PeerSpot reviewer
Channels and Payments Administrator at Finabank N.V.
It's a good solution for those with limited coding experience
The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We saved approximately 10,000 hours of work for ourselves, and there are a couple of projects that we have worked on where we could have saved approximately 4000 hours on just one project that we built in two to three weeks."
"From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that."
"Automation Anywhere aids in handling repetitive tasks, contributing to productivity and enhancing customer service, especially when combined with methodologies like Six Sigma."
"It is a great product."
"Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure."
"It has improved the efficiency and reliability of the data in the systems."
"The setup is straightforward. Automation Anywhere provides customer success managers to help with the setup."
"Caspio was user-friendly compared to other solutions, and as someone who doesn't know a lot about coding, I found it easy to create a web application on this platform."
"What I really like about Salesforce is that it's very intuitive, and it's an easy platform for salespeople to quickly and efficiently be able to track an opportunity and develop custom reports for management."
"It is a great platform."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"I love the report building that is available."
"It is a good product, and it has served us well."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"From a capability standpoint, Salesforce has really met our needs."
"Salesforce Platform overall helps me to track my business better."
 

Cons

"We have used the technical support. I am quite unhappy with the support part. The higher priority tickets are not getting resolved within the SLA. Higher priority tickets for production issues should be looked into immediately. However, until they get escalated, tickets are not receiving higher priority. I would like to see this improve."
"Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."
"The setup and deployment processes for this product also need to be improved, e.g. made easier."
"I had an issue lasting for the better part of three years, and it was quite severe."
"When you are hosting the application, that is when it is a little more complicated to set up. You need to talk to the IT department, as you are actually outside of their firewall, then you are coming back inside their cloud."
"Some of the machine learning (ML) components are still in development. They deployed many of them, but they are doing some improvements on the machine learning part."
"Automation Anywhere's stability could improve. It isn't completely stable, but it's getting better daily."
"It needs stability improvements. Sometimes, it becomes unstable."
"The visualization of the data pages could be improved. You have to do a lot of tweaking to make the visualization stand out."
"The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Reporting tools are not great and you usually have to use a 3rd party reporting tool for any complex report or reports which also need to source data from outside your CRM (which many of ours do), and to get any historical data analysis (e.g. need data warehouse)."
"Salesforce's constant rebranding and name changes can be confusing for both customers and partners."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"The integration of Salesforce with other solutions could be improved."
 

Pricing and Cost Advice

"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"Because it reduced the time duration of our processes, our costs went down."
"The cost of Automation Anywhere is high in Turkey due to the weak economy."
"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."
"In terms of pricing, this is a good product."
"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."
"The price of this product is good."
"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
Information not available
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"I have heard that it is fairly priced. It offers ROI."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"The product's additional features can be expensive."
"It is expensive. Licensing is on an annual basis."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"The solution is fairly priced."
"Pricing and license differ and depend on how much license you are purchasing from them."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
12%
Construction Company
11%
Computer Software Company
7%
No data available
Financial Services Firm
12%
Manufacturing Company
8%
Construction Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Florida Department of Health, AdvanceKentucky, Japan Center for International Exchange (JCIE), Philips, Comcast, Coca Cola, HP, Whirlpool, Verizon, Lenovo, Yale University
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