

Opsview and Centreon are competing in the IT monitoring space, with Centreon having the upper hand due to its comprehensive feature set that provides advanced tools worth the cost.
Features: Opsview offers extensive monitoring capabilities, customizable dashboards, and efficient alerting systems. Centreon provides advanced analytics, robust reporting tools, and extensive integration options. Centreon’s wide array of features makes it an attractive choice for organizations looking for detailed analysis and insights.
Room for Improvement: Opsview can enhance its analytics capabilities, expand integration options, and improve its scalability for larger deployments. Centreon could work on simplifying its deployment process, offering more straightforward pricing structures, and enhancing support for smaller businesses.
Ease of Deployment and Customer Service: Opsview features a straightforward deployment process and emphasizes efficient customer support for quick setup and resolution. Centreon’s deployment is more complex but is balanced with excellent documentation and responsive support, providing a smoother transition for larger environments.
Pricing and ROI: Opsview offers appealing setup costs with high ROI ratings, particularly for smaller deployments focused on budget constraints. Centreon's pricing, while reflecting a broader feature set, can provide better long-term value by optimizing operations through its comprehensive toolset. While Opsview presents initial cost benefits, Centreon may offer superior ROI in larger-scale implementations where its features are fully utilized.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Centreon's pricing is not very expensive.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
| Product | Mindshare (%) |
|---|---|
| Centreon | 1.4% |
| Opsview | 1.0% |
| Other | 97.6% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.
Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.
What are Opsview's most important features?Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.
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