New Relic and Checkmk compete in the realm of performance and infrastructure monitoring tools. Based on feature sets and user feedback, New Relic seems to have the upper hand due to its extensive real-time insights and performance analytics.
Features: New Relic provides an all-in-one solution with APM, browser, and infrastructure monitoring equipped with real-time insights and anomaly detection. It offers integration with popular third-party tools such as PagerDuty and ServiceNow and excels in drilling down into application flows to detect performance bottlenecks. Checkmk, however, specializes in ease of use with its auto-discovery and rule-based configuration, focuses on robust network monitoring, and has strong alerting features_
Room for Improvement: New Relic users point to its overly complex interface and ask for improvements in API capabilities and intuitive alert management. They also suggest better support for Azure Web Apps and more favorable pricing options. Checkmk users seek enhancements in documentation and more seamless integration features with other tools, like Dynatrace, and improvements in user interface accessibility.
Ease of Deployment and Customer Service: New Relic is predominantly implemented in public and hybrid cloud environments, providing extensive technical support, though some report slow response times. Checkmk is leveraged for on-premises and private cloud setups, offering good customer service, often more intimately engaged with users due to its simpler structure and community support.
Pricing and ROI: New Relic is considered expensive, particularly for small enterprises, with a tiered pricing model that can be confusing. Its costs can be justifiable for organizations necessitating comprehensive performance analytics. Checkmk offers a more cost-effective pricing structure, favoring enterprises looking for essential functionalities without high expenses, yielding a favorable cost-and-functionality balance in ROI.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.4% |
| Checkmk | 2.3% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 76 |
Checkmk provides a comprehensive monitoring solution designed to streamline IT infrastructure management with features like auto-discovery, custom checks, and effective alerting.
Checkmk serves as a powerful tool for organizations managing large networks of servers, databases, and network appliances across multiple locations. It simplifies monitoring tasks with features like auto-discovery, custom scripting, and Slack integration. Users benefit from its resource monitoring capabilities and scalability, although there are areas for improvement, such as alert acknowledgment and greater usability. It supports both Linux and Windows environments, enabling effective oversight of IT infrastructure. The growing body of documentation enhances its adaptability in complex settings.
What are the key features of Checkmk?Industries deploying Checkmk frequently utilize it for monitoring IT infrastructure, including servers and network appliances, to manage proactive issue identification and compliance. Companies employ it in the proof of concept phase or for ongoing monitoring, covering hosts, services, and custom application metrics.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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