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Cisco Catalyst SD-WAN vs Steelhead comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Catalyst SD-WAN delivers cost-effective operations and flexibility, with significant ROI from reduced MPLS and WAN expenses.
Sentiment score
8.5
Steelhead enhanced bandwidth efficiency, resulting in substantial cost savings and improved user experience without additional tools or upgrades.
They are now back to do that with the remainder of their company, so they've realized the value in 12 months and are willing to invest in the remainder of their organization.
Without Steelhead, we would have spent much more on bandwidth costs.
 

Customer Service

Sentiment score
7.5
Cisco Catalyst SD-WAN support is renowned for expertise and responsiveness but faces delays and outsourcing concerns, overall highly rated.
Sentiment score
6.4
Steelhead's customer service and technical support are efficient, knowledgeable, and responsive, though complex issues may face slower resolution.
I would consider Cisco support a 10 out of 10.
The principal third-level support is very good.
Cisco's ongoing reorganizations have affected the quality of technical support, which varies depending on the engineer handling cases.
Steelhead's support is generally good for typical issues yet can be time-consuming during complex problem-solving across teams, particularly for Active Directory integration.
Riverbed's customer service and technical support would be rated an eight.
 

Scalability Issues

Sentiment score
7.6
Cisco Catalyst SD-WAN excels in scalability, adaptability, and seamless Cisco integration, despite initial setup challenges, supporting diverse enterprises.
Sentiment score
8.4
Steelhead efficiently scales for SMBs and enterprises, managing up to 20,000 users with effective traffic handling and deployment support.
The ease of configuration and features like zero-touch provisioning enhance the scalability of Cisco SD-WAN, especially in disaster recovery situations.
Cisco SD-WAN is highly scalable and can be expanded to more than 10,000 sites.
It allows us to maximize use from our MPLS providers by handling traffic efficiently across phased deployments.
 

Stability Issues

Sentiment score
7.6
Cisco Catalyst SD-WAN is stable and reliable, with minor bugs, requiring regular updates for optimal performance in complex environments.
Sentiment score
8.5
Steelhead offers stable, efficient network operations with minimal downtime, robust performance, and reliable support, ensuring continuous traffic flow.
While some software-related issues and bugs were encountered, they did not cause the whole environment to crash.
It's quite stable and provides all necessary alerts if something is wrong.
Steelhead helps significantly with large data transfers.
 

Room For Improvement

Cisco Catalyst SD-WAN needs simpler management, enhanced security, better scalability, improved support, and more flexible pricing and integration.
Steelhead needs improved traffic handling, encryption optimization, enhanced response times, better integration, and user support with fewer scaling limitations.
Now, they change frequently, making it difficult to obtain long-term support.
The negative, or the downside of Cisco is the knowledge base; you need to be a little bit more tech-savvy and network-savvy to work with Cisco, while Juniper is a lot more user-friendly from what I can see, especially in terms of configuration and any kind of roll back.
Including more features like integrating with Splunk for monitoring vulnerabilities would help eliminate the need for other SOC solutions.
It could still be useful in places with satellite communications, such as the south of Chile, or in the mining industry.
It would help if Riverbed could prevent such drastic impacts during updates.
 

Setup Cost

Cisco Catalyst SD-WAN is costly, with complex licensing, but offers robust features; users seek discounts or OPEX models.
Enterprise users find Steelhead costly yet valuable for TCP optimization, with complex licensing and comparable alternatives like SolarWinds.
The pricing of Cisco Catalyst SD-WAN is rated between eight and nine out of ten, where ten is the most expensive.
It is also relatively cost-effective for smaller businesses when using the Meraki version.
Its pricing is justifiable due to the comprehensive solution it offers.
Buying the hardware initially is costly, but yearly maintenance and licenses are not as expensive.
Steelhead is considered an expensive solution in our country.
 

Valuable Features

Cisco Catalyst SD-WAN offers centralized management, robust security, scalability, and superior connectivity with load balancing and excellent support.
Steelhead optimizes WAN with compression and caching, enhancing network efficiency and reducing costs in bandwidth-limited environments.
It also provides robust security features, including port security, analysis, mirroring, and multiple other security solutions.
Security is standard compliant, eliminating config drift that was prevalent before manual configurations.
The most useful feature for Cisco Catalyst SD-WAN is the single pane of glass management because we also use Meraki onsite.
Functions like acting as an NTP server, DNS, DHCP, and auto-optimization mode enhance efficiency.
Steelhead's most valuable feature is its ability to hash and send only the important parts of the information, avoiding the resending of data.
 

Categories and Ranking

Cisco Catalyst SD-WAN
Ranking in WAN Edge
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
Network Management Applications (6th), Software Defined WAN (SD-WAN) Solutions (2nd)
Steelhead
Ranking in WAN Edge
13th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
WAN Optimization (3rd)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
Enables secure and flexible branch connectivity with application-aware routing
The valuable features of Cisco SD-WAN include its security policies and zone-based firewall that are applied to every site, as well as application-aware routing. Security is standard compliant, eliminating config drift that was prevalent before manual configurations. Application-aware routing offers flexibility in using different lines for traffic, depending on the policy implemented.
Raj Metkar - PeerSpot reviewer
Auto-optimization mode enhance efficiency & bandwidth saving, best layer 7 QoS shaping policy can be achieved with ease
There are several features specific to branches, like keeping data hot and active on Steelhead devices. These features prevent unnecessary data travel across the international MPLS. Additionally, functions like acting as an NTP server, DNS, DHCP for branches and auto-optimization mode enhance efficiency along with really good QoS for bandwidth shaping.
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Top Industries

By visitors reading reviews
Educational Organization
42%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
19%
Manufacturing Company
13%
Government
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco SD-WAN?
When considering the most valuable features of Cisco SD-WAN, the decoupling of self-monitoring stands out significantly.
What is your experience regarding pricing and costs for Cisco SD-WAN?
The pricing of Cisco Catalyst SD-WAN is rated between eight and nine out of ten, where ten is the most expensive.
What needs improvement with Cisco SD-WAN?
The durability of the switches could be improved. In the past, Cisco devices had a longer lifespan. Now, they change frequently, making it difficult to obtain long-term support.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What do you like most about Riverbed Steelhead?
One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize our workflow, improving performance for end-users.
What is your primary use case for Riverbed Steelhead?
In the past, we have sold a lot of Steelhead ( /products/steelhead-reviews ) for retail companies, insurance companies, some finance companies, and some engineering companies. Steelhead ( /products...
 

Also Known As

Cisco SD-WAN
RIverbed Steelhead
 

Overview

 

Sample Customers

Doyle Research, Ashton Metzler & Associates
ElAraby, SFK Leblanc, Bobst Group, Northwest Pipe Company, Halkbank, Tradebridge, EFG Hermes
Find out what your peers are saying about Cisco Catalyst SD-WAN vs. Steelhead and other solutions. Updated: April 2025.
852,649 professionals have used our research since 2012.