ManageEngine OpManager and Cisco DNA Center compete in the network and device monitoring category. ManageEngine OpManager has the upper hand due to its user-friendly toolset and affordability, while Cisco DNA Center stands out for advanced analytics but is hampered by high costs.
Features: ManageEngine OpManager offers features like FIM, SIEM, and automation, providing comprehensive views and real-time alerts. It facilitates network and device monitoring and reporting with a user-friendly interface. Cisco DNA Center is known for integration with Cisco devices and provides network policies and advanced analytics. It offers wireless assurance, segmentation, and automation for centralized management.
Room for Improvement: ManageEngine OpManager faces challenges with UI consistency, stability during upgrades, and sluggish performance. Users seek enhanced AI features and better dashboard customization. Cisco DNA Center is expensive, struggles with integration with non-Cisco products, and requires more user-friendly dashboards. It has complex configurations and lacks clear documentation.
Ease of Deployment and Customer Service: ManageEngine OpManager is primarily deployed on-premises, offering quick responses and attentive support though escalation can be challenging. Cisco DNA Center supports on-premises and cloud options, but users report issues with support timing and language barriers. Satisfaction varies based on location and requirements.
Pricing and ROI: ManageEngine OpManager is considered affordable with flexible licensing, offering competitive pricing and immediate ROI through operational cost savings. Cisco DNA Center, seen as expensive, has a complex licensing model and delivers ROI through operational efficiencies and reduced downtime.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
I would rate Cisco support easily at nine out of ten.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
I would give nine points out of ten for ManageEngine OpManager's technical support.
The rating for support would be six out of ten for ManageEngine OpManager.
More support is needed, especially on weekends.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
Scalability is needed more in automation and AI functionalities.
We can change the licenses for devices at any time to accommodate our needs.
When we communicate problems, they solve them effectively.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The deployment part is definitely an area for improvement.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
If identifying the interface was easier, it would take less time to configure.
Currently, there is no feature for controlling integrated devices in ManageEngine OpManager; it only monitors the devices rather than controlling them.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
If we have set performance monitoring adaptive thresholds and they exceed the configured value, the system will take action automatically.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
| Product | Mindshare (%) |
|---|---|
| ManageEngine OpManager | 1.9% |
| Cisco DNA Center | 0.9% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
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