NETSCOUT nGeniusONE and Cisco DNA Center compete in the network management solutions category. NETSCOUT focuses on deep traffic insights, offering an advantage in network visibility, while Cisco offers advanced automation and integration capabilities.
Features: NETSCOUT nGeniusONE provides NetFlow traffic analysis, packet inspection, and comprehensive features like top-talkers monitoring and dependency mapping. It facilitates effective troubleshooting and proactive performance management. Cisco DNA Center delivers strong analytics, seamless integration with Cisco devices, and automation capabilities, simplifying network management with highlights in wireless assurance and centralized control.
Room for Improvement: NETSCOUT nGeniusONE could improve GUI usability, reduce dependency on physical agents, and adopt better modular pricing strategies. Managing the tool without expert help is challenging. Cisco DNA Center needs pricing considerations and enhancements in configuration management and integration with third-party devices. Users seek better real-time data replication and more user-friendly dashboards.
Ease of Deployment and Customer Service: Both NETSCOUT nGeniusONE and Cisco DNA Center primarily offer on-premises deployment with some hybrid options. NETSCOUT often requires dedicated personnel due to complexity, while Cisco DNA Center benefits from its centralized control but demands thorough setup. Customer service for both is generally supportive, although NETSCOUT's complexity may require more frequent assistance.
Pricing and ROI: NETSCOUT nGeniusONE is high-cost but potential ROI is achieved by reducing troubleshooting times and improving network visibility. Cisco DNA Center is also priced high, valued for centralized management, ideal for large enterprises due to the expense. Both solutions contribute to positive ROI by saving troubleshooting time and enhancing network uptime and customer satisfaction.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
They need to work on their response time and overall competence.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
I am actually happy with technical support from NETSCOUT.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
When we communicate problems, they solve them effectively.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Customers want to have service assurance, including NPM and APM, from one vendor.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 0.9% |
| NETSCOUT nGeniusONE | 1.2% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 5 |
| Large Enterprise | 37 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
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