NETSCOUT nGeniusONE and Cisco DNA Center compete in the network management solutions category. NETSCOUT focuses on deep traffic insights, offering an advantage in network visibility, while Cisco offers advanced automation and integration capabilities.
Features: NETSCOUT nGeniusONE provides NetFlow traffic analysis, packet inspection, and comprehensive features like top-talkers monitoring and dependency mapping. It facilitates effective troubleshooting and proactive performance management. Cisco DNA Center delivers strong analytics, seamless integration with Cisco devices, and automation capabilities, simplifying network management with highlights in wireless assurance and centralized control.
Room for Improvement: NETSCOUT nGeniusONE could improve GUI usability, reduce dependency on physical agents, and adopt better modular pricing strategies. Managing the tool without expert help is challenging. Cisco DNA Center needs pricing considerations and enhancements in configuration management and integration with third-party devices. Users seek better real-time data replication and more user-friendly dashboards.
Ease of Deployment and Customer Service: Both NETSCOUT nGeniusONE and Cisco DNA Center primarily offer on-premises deployment with some hybrid options. NETSCOUT often requires dedicated personnel due to complexity, while Cisco DNA Center benefits from its centralized control but demands thorough setup. Customer service for both is generally supportive, although NETSCOUT's complexity may require more frequent assistance.
Pricing and ROI: NETSCOUT nGeniusONE is high-cost but potential ROI is achieved by reducing troubleshooting times and improving network visibility. Cisco DNA Center is also priced high, valued for centralized management, ideal for large enterprises due to the expense. Both solutions contribute to positive ROI by saving troubleshooting time and enhancing network uptime and customer satisfaction.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
The solution is designed for large enterprise companies.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Customers want to have service assurance, including NPM and APM, from one vendor.
The cost depends on the size of the customer, as sizing controls the pricing.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
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