SCOM and Cisco DNA Center are competitors in the IT infrastructure monitoring and management category. SCOM holds an advantage with its strong integration and support for Microsoft environments, whereas Cisco DNA Center is favored for its advanced network monitoring and automation features, especially within Cisco structural setups.
Features: SCOM provides extensive Microsoft product monitoring through various management packs. It offers capabilities like application performance monitoring and custom monitoring solutions. Users value its powerful Windows-centric features and strong dashboard views. Cisco DNA Center is known for network monitoring, analytics, and infrastructure management. It delivers LAN automation, security integration, and centralized management from a single dashboard. Users find its automated network configurations valuable.
Room for Improvement: SCOM needs enhancements in monitoring non-Microsoft products. Suggestions also include improved reporting and integration with third-party systems. Users seek improvements in real-time monitoring. Cisco DNA Center users recommend better compatibility with non-Cisco devices and enhancements in automation. It is also suggested to improve reporting and guest integration, alongside making the interface more user-friendly.
Ease of Deployment and Customer Service: SCOM is beneficially deployed in on-premises environments with cloud options. It's noted for good technical support, particularly with Microsoft Premier backing. Experiences with support vary. Cisco DNA Center offers consistent deployment for on-premises or cloud integration. Customer service is effective through structured licensing, although some users note the high costs and initial setup complexity. Technical support is generally well-regarded.
Pricing and ROI: SCOM's licensing is often part of enterprise agreements, benefiting existing Microsoft environments. Though pricing can be high, it is valued for comprehensive monitoring within Microsoft ecosystems. Cisco DNA Center is expensive, targeting high-end enterprises with significant license and hardware investments. It's considered worth the cost for those utilizing its advanced network management features, providing good ROI through network optimization and downtime reduction. There are calls for more pricing flexibility for SMBs.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
I would rate Cisco support easily at nine out of ten.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
They often treat issues in isolation, not considering how one problem might relate to another.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
When we communicate problems, they solve them effectively.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The deployment part is definitely an area for improvement.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
| Product | Mindshare (%) |
|---|---|
| SCOM | 1.5% |
| Cisco DNA Center | 0.8% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.
SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.
What are key features of SCOM?In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.
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