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Cisco Duo vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
4th
Ranking in Authentication Systems
2nd
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
27th
Ranking in Authentication Systems
29th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 5.0% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
i-Sprint AccessMatrix Universal Access Management1.6%
Other95.2%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"Duo allowed us to greatly enhance our security."
"As a former employee, I think it's top-notch when it comes to protecting internal and external threats and preventing unauthorized access to the network."
"The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular."
"Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats."
"Once you break that curve, it gives end users a sense of security where they know that if they're trying to sign on to Office 365 or some other application, they need to authenticate with Duo to make sure that they have the multi-factor authentication."
"The features of Cisco Duo that I like the most are the simplicity, and the benefits of these features to my organization include security components and security authentication components."
"From the front end, it's very fast and it hasn't missed a beat, so to say."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily."
"If I could improve Cisco Duo, I would suggest providing some notification back that the Cisco Duo system was not able to reach the remote device, because I was left in a situation where I did not know if it was actually my cell phone or something was wrong with Cisco Duo."
"To improve Cisco Duo, wherever the team can try to reduce the number of clicks an end user needs to go through to authenticate would be good."
"Duo Security could be improved with the addition of more applications."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."
"I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"The pricing was a lot more than what we were paying for our previous solution."
"You pay per user when using this solution and the pricing is fair."
"Duo Security is free."
"During testing we are allowed a certain number of licenses for free."
"I rate the product pricing a seven out of ten."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
22%
Outsourcing Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise26
Large Enterprise80
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding Cisco Duo's affordability for the Ukrainian market, I think it is affordable. It depends on an installation base. For a medium and mid-range market, I think it is a fully affordable price...
What needs improvement with Duo Security?
Cisco Duo is a fully cloud-based solution. It would be beneficial if Cisco provided a fully on-premise solution. I have discussed this with the local Cisco office in Kyiv regarding any possibility ...
Ask a question
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Also Known As

Duo Security
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Find out what your peers are saying about Cisco Duo vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.