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Cisco Duo vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Ranking in Authentication Systems
2nd
Ranking in Access Management
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
27th
Ranking in Authentication Systems
28th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.1%, down from 5.8% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
i-Sprint AccessMatrix Universal Access Management1.6%
Other95.3%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Multifactor authentication is the most valuable feature."
"Cisco Duo scales very well with the growing needs of my company; during COVID, when we had a higher number of users, there were no problems at all."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"My experience with Cisco Duo's strong security authentication system has benefited my organization; it is quite simple."
"Cisco Duo has provided substantial value, primarily in saved time, but also in low cost because administrators do not have a significant workload with Cisco Duo."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"All features of the solution are effective, particularly those involved in identifying vulnerabilities and updates."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The solution has high support capability."
 

Cons

"Often, people do not receive expiration messages, and sometimes, for security reasons, accounts get disabled without notifying the end user, so they mistakenly think something has gone wrong when it really just needs to be re-enabled on the external system."
"An improvement for Cisco Duo would be a simplification of the licensing model since it's quite complicated to know what's included or not, especially now as it's part of Cisco Secure User Suite, and there are many modifications happening regarding the licensing."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"I think Cisco Duo can be improved."
"Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or Entra ID and does not offer full identity lifecycle management on its own, which leads organizations to often pair Cisco Duo with another IAM solution for complete identity governance."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"On a scale from one being the worst to ten being the best, I would rate my customer service and technical support experience as a seven."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"Our licensing fee is currently on an annual basis."
"You pay per user when using this solution and the pricing is fair."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"Duo Security is free."
"I rate the product pricing a seven out of ten."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
26%
Manufacturing Company
9%
Outsourcing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
Ask a question
Earn 20 points
 

Also Known As

Duo Security
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Find out what your peers are saying about Cisco Duo vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.