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Cisco Duo vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
4th
Ranking in Authentication Systems
2nd
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
159
Ranking in other categories
ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
27th
Ranking in Authentication Systems
29th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 5.0% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
i-Sprint AccessMatrix Universal Access Management1.6%
Other95.2%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My overall rating for the solution is ten out of ten."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"Overall, it meets all my needs, including price point, and I've been very happy with it."
"The solution is easy to use."
"It's easy to use for the security part, and it helps to improve our security posture."
"The technical support is of a very high level, and if you have a problem they will be able to support you, logging in remotely as an engineer to give assistance, and with the upgraded license the support is even better and they will do everything for you if you have a problem, so the support is extremely good."
"Regarding stability and reliability of Cisco Duo, I would say it is 99.9% reliable and stable."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"The price of Cisco Duo could be better."
"Cisco Duo has not helped my company reduce its overall authentication-related costs, as it is a cost above what we already have."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"Cisco Duo is definitely not doing things that others are not doing, so there is no unique selling proposition."
"I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications."
"The customer service is okay. However, the response time could be faster."
"It took me a while to figure it out. I went to every user and forced them to set it up. I might have done it the long way."
"The experience of the deployment with Cisco Duo is pretty rough."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"The pricing was a lot more than what we were paying for our previous solution."
"I rate the product pricing a seven out of ten."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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912,069 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
23%
Comms Service Provider
9%
Healthcare Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise80
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding Cisco Duo's affordability for the Ukrainian market, I think it is affordable. It depends on an installation base. For a medium and mid-range market, I think it is a fully affordable price...
What needs improvement with Duo Security?
Cisco Duo is a fully cloud-based solution. It would be beneficial if Cisco provided a fully on-premise solution. I have discussed this with the local Cisco office in Kyiv regarding any possibility ...
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Also Known As

Duo Security
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Find out what your peers are saying about Cisco Duo vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: September 2026.
912,069 professionals have used our research since 2012.