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Cisco Duo vs Microsoft Sentillion eXpresso comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Microsoft Sentillion eXpresso
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 4.3% compared to the previous year. The mindshare of Microsoft Sentillion eXpresso is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Microsoft Sentillion eXpresso1.5%
Other95.3%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer2133219 - PeerSpot reviewer
Information Technology Manager at a engineering company with 10,001+ employees
Offers robustness and ease of use
The product improves our organization's daily healthcare tasks since the use of the tool reduces a lot of support calls, and its users remember many passports that keep on changing. Writing down the passwords somewhere would compromise the security of the system. In our company, the product streamlines access to critical applications and makes it more secure. The management of the system becomes easy with the product. With the product, you can also decide on the strength of the policy you need for your environment. It also helps in the area of authentication credentials. With the product in place, users need to remember fewer passwords, which makes an organization's environment much more secure. The product has improved productivity in the sense that users are now able to manage the tool on their own without having to wait for IT support. IT teams also have to handle fewer support calls and can focus on more value addition in other areas. I recommend the product to others who plan to use it. I suggest that it is always better to use the product's SSO capabilities since it provides security. With SSO capabilities, if you can use multi-factor authentication, you can add a second layer of security to make your system safer and free from attacks. The product's integration capabilities with existing healthcare infrastructure are good. The secure access provided by the product has helped all the applications in our company where security is required. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Examples of how these features have benefited my organization include that end users are happy and I am happy because I do not have to constantly monitor it every single day."
"Cisco Duo has improved our operational efficiency and reduced costs in areas including authentication, IT support, and security operations."
"Clients I implemented Cisco Duo at immediately feel more confident in their security environment, and we can see a lot of illegal attempts to get in, giving me faith in the product."
"It's pretty easy for users to figure it out."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"Without Cisco Duo, that would be very tough because Cisco Duo is a one-stop-shop, especially with their console."
"Cisco Duo has provided substantial value, primarily in saved time, but also in low cost because administrators do not have a significant workload with Cisco Duo."
"The badge reader add-on that allows configuration where a doctor or nurse only has to enter the primary password once per shift is very helpful."
"The most valuable features of the solution are its ease of use and its robustness."
"Security is the best feature of Microsoft Azure Sentinel. It has its own base security. Our customers like that the security is available in Azure."
 

Cons

"However, I need to look into Cisco Duo; I had not realized they had an email aspect."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"Sometimes, it's a little harder for customers to adopt."
"There are limitations because Cisco Duo does not support Hotmail accounts, which many people use to log in to their systems."
"There was an issue related to integration with third parties."
"I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications."
"I think Cisco Duo could improve the dashboard to make logging in and credential management more visible."
"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."
"We had some feedback from customers who have said it was a confusing product."
"The shortcomings in the stability need improvement."
"There were error messages and application actions when the connection to the appliance was disrupted."
"We had some feedback from customers who have said it was a confusing product. The product is confusing to use for the end-user. For example, they do not know how to migrate the Azure Sentinel, but others have liked the product that has started working on it."
 

Pricing and Cost Advice

"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"Its price is reasonable. It is not highly expensive."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"Our licensing fee is currently on an annual basis."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"Users need to pay either annually or on a multi-year basis towards the licensing costs of the product."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
Ask a question
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Also Known As

Duo Security
Sentillion eXpresso, MS Sentillion eXpresso
 

Overview

 

Sample Customers

Information Not Available
Dartmouth-Hitchcock Medical Center, NHS GGC, Nantes University Hospital Center, Fullerton Healthcare Group
Find out what your peers are saying about Cisco Duo vs. Microsoft Sentillion eXpresso and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.