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Cisco Duo vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
116
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
21st
Ranking in Access Management
26th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (26th)
 

Mindshare comparison

As of March 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.3%, down from 6.6% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.3%
Thales SafeNet Trusted Access1.9%
Other94.8%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
GauravMathur - PeerSpot reviewer
Vice President Information Technology at a tech services company with 1,001-5,000 employees
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"What I most appreciate about Cisco Duo is the ease of use."
"The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies."
"Cisco Duo has strengthened the ability to defend against both phishing and identity-based attacks."
"My total rating for Cisco Duo is ten out of ten."
"I appreciate the secured push feature of Cisco Duo, which requires you to choose a number, because it enhances the security of your users, especially when combined with geolocation for a Verified Push, benefiting my company and our customers by making logins much more secure."
"It has definitely decreased our security risk."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"The interface is easy to use."
"Right now, we only have a small use case for the product, however, it has performed well."
"The solution is simple to use."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
 

Cons

"Scalability could be better if the price were reduced, as scaling is quite expensive."
"I think the prices of Cisco Duo are quite fair, but the main problem is that Microsoft Authenticator is built-in with Microsoft 365, so everyone is switching to that and not using Cisco Duo because it is a standalone product that costs extra, despite the price being fair."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"The experience of the deployment with Cisco Duo is pretty rough."
"Regarding the pricing, setup costs, and licensing, I find that for some companies using Azure, they question why they should switch when they already have Microsoft Authenticator, which can make it commercially challenging when explaining why they need to transition to Cisco Duo."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop."
"SafeNet's reporting and monitoring features could be improved."
"SafeNet's reporting and monitoring features could be improved."
"The scalability may not be there."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"It was very reasonable."
"It falls in line with everything else."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"I rate the product pricing a seven out of ten."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
8%
Performing Arts
10%
Government
8%
Manufacturing Company
7%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise24
Large Enterprise54
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...
Ask a question
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Also Known As

Duo Security
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Cisco Duo vs. Thales SafeNet Trusted Access and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.