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Cisco Duo vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
86
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (3rd), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
20th
Ranking in Access Management
23rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Mindshare comparison

As of January 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.5%, down from 6.8% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Cisco Duo3.5%
Thales SafeNet Trusted Access1.5%
Other95.0%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
GauravMathur - PeerSpot reviewer
Vice President Information Technology at a tech services company with 1,001-5,000 employees
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."
"Cisco Duo seems very scalable; in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."
"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"Multifactor authentication is the most valuable feature."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The validation and integrity features of the endpoint are great."
"The solution is simple to use."
"The interface is easy to use."
 

Cons

"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"I faced a significant issue about a year back when I tried to integrate Cisco Duo with Citrix NetScaler and enable MFA for Citrix NetScaler integration."
"The technical engineers in the first line of support should improve their knowledge."
"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt. That would be an improvement."
"My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo."
"There is always room for improvement."
"There's a dependency on Microsoft Azure."
"SafeNet's reporting and monitoring features could be improved."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"The product’s pricing is reasonable."
"You pay per user when using this solution and the pricing is fair."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
7%
Government
7%
Performing Arts
10%
Legal Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise18
Large Enterprise40
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get th...
What needs improvement with Duo Security?
One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, w...
Ask a question
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Also Known As

Duo Security
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Cisco Duo vs. Thales SafeNet Trusted Access and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.