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Cisco Intersight vs DX Unified Infrastructure Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Cisco Intersight offers cost savings, simplifies operations, reduces personnel needs, and enhances management, proving valuable in tech evolution.
Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
Systems Engineer at FNB South Africa
I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
 

Customer Service

Sentiment score
7.6
Cisco Intersight's customer service is praised for professionalism and efficiency, though complex issues may face varying quality and escalations.
Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Senior Network Architect at ocp tech
On a scale of one to ten, I would rate the customer support a ten.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
I would rate the technical support by Cisco as an eight or nine, because Cisco TAC is one of the best TACs I work with.
Team Lead for Network & Security at Secure Services Mauritius Ltd
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Solution Architect at SA Consulting
 

Scalability Issues

Sentiment score
7.5
Cisco Intersight is praised for scalability, adaptability, and efficiency in multi-environment management with easy deployment and server profile management.
Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Systems Engineer at FNB South Africa
Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Cisco Intersight scales straightforwardly with the growing needs of the organization.
Team Lead for Network & Security at Secure Services Mauritius Ltd
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Solution Architect at SA Consulting
 

Stability Issues

Sentiment score
7.3
Cisco Intersight is reliable, though upgrades and new features may challenge stability, with some preferring older versions.
Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
After five years, if I don't have access to the Cisco Intersight portal, how do I manage my servers if I want to conduct some test environments?
Team Lead for Network & Security at Secure Services Mauritius Ltd
Some steps are not included in the official documentation, which can create challenges.
Senior Network Architect at ocp tech
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Systems Engineer at FNB South Africa
 

Room For Improvement

Cisco Intersight needs improved integration, ease of use, more features, better support, and cost-effective maintenance for enhanced user satisfaction.
DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
System Presale at Bezeq
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
Systems Engineer at FNB South Africa
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
Technology Architect at University of Helsinki
Better support and more accessible resources are crucial.
Solution Architect at SA Consulting
 

Setup Cost

Cisco Intersight's competitive pricing includes varied licenses, discounts, and self-setup options, with advanced features requiring higher-tier licenses.
DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
The pricing is fair and reasonable, particularly for enterprises.
Systems Engineer at FNB South Africa
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
Technology Architect at University of Helsinki
The pricing is solid for what we get.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Solution Architect at SA Consulting
 

Valuable Features

Cisco Intersight enhances data center efficiency with remote management, automation, and integration across multiple platforms and environments.
DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Sr. Network Engineer at Saudi Business Machines - SBM
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
System Presale at Bezeq
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
Technology Architect at University of Helsinki
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Solution Architect at SA Consulting
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Cloud Management (14th)
DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (53rd), Server Monitoring (18th), Cloud Monitoring Software (29th), AIOps (23rd)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 1.7% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
DX Unified Infrastructure Management1.5%
Other97.0%
IT Infrastructure Monitoring
 

Featured Reviews

AS
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Centralized policies have simplified hybrid operations and now support automated workflows
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or sometimes, if there are any vulnerabilities happening on the current running firmware, those are challenges we have. And if you talk about from the compute side, there were initial bugs such as a CPU throttle issue. Because of that, the chassis was not running in an optimum way. You may see performance issues during that time. For that, Cisco released a patch, and it got fixed. I think Cisco Intersight should allow more automation capabilities. It should be more open, and it should provide more automation capabilities. I think there is also a scope of making it a little bit simpler because a lot of policy and config sometimes becomes confusing for the user because it has a lot of config. Maybe they can do a little bit of simplification with Cisco Intersight.
ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
9%
Healthcare Company
7%
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
14%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
 

Questions from the Community

What needs improvement with Cisco Intersight?
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or...
What is your primary use case for Cisco Intersight?
The first use case is to build a hybrid cloud. The first thing is to configure the server. The server could be located either on an edge location or on the data center, or it could be a remote offi...
What advice do you have for others considering Cisco Intersight?
I work as a partner. For optimizing, Cisco has various tools. If you talk from a network point of view, they have recently launched Nexus One. That gives enterprise an opportunity to configure a he...
What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

Intersight
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

EXMAR, RapidScale
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about Cisco Intersight vs. DX Unified Infrastructure Management and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.