Cisco Intersight vs OpsRamp comparison

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Cisco Intersight

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Executive SummaryUpdated on Oct 9, 2024

OpsRamp and Cisco Intersight are competing products in the enterprise IT management domain. OpsRamp is often preferred for its pricing and support, while Cisco Intersight stands out for its robust feature set, justifying its higher price tag for many users.

Features: OpsRamp focuses on comprehensive IT infrastructure monitoring and management, featuring strong integrations, automation capabilities, and incident management. Cisco Intersight emphasizes advanced compute and storage management, cloud-native applications, and AI-driven insights. Cisco's commitment to infrastructure optimization and application monitoring differentiates it from OpsRamp.

Room for Improvement: OpsRamp could improve in areas such as refining cloud-native application support, expanding its AI-driven insights, and enhancing infrastructure optimization capabilities. Cisco Intersight may benefit from simplifying its deployment process, improving its customer support to match OpsRamp's service levels, and offering more cost-effective pricing structures to attract a wider range of businesses.

Ease of Deployment and Customer Service: OpsRamp generally offers a smoother and faster deployment experience with a strong focus on customer support, which is often praised for speed and effectiveness. Cisco Intersight's deployment can be more complex due to its widespread features and integrations, yet its cloud-based management and centralized control provide notable long-term benefits once implemented.

Pricing and ROI: OpsRamp presents a cost-effective entry point with an attractive ROI for businesses seeking a straightforward IT management solution. Cisco Intersight is associated with higher initial costs, but justifies its price through comprehensive cloud capabilities and infrastructure management that offer significant ROI for organizations ready for a more complex solution. Cisco's premium pricing is balanced by its advanced feature set and potential extensive cost savings in infrastructure management over time.

To learn more, read our detailed Cisco Intersight vs. OpsRamp Report (Updated: September 2026).

Cisco Intersight vs. OpsRamp

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.7

Cisco Intersight offers cost savings, simplifies operations, reduces personnel needs, and enhances management, proving valuable in tech evolution.

Sentiment score

6.9

OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.

It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.

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Systems Engineer at FNB South Africa

I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.

YusufOezeren

Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees

It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.

reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.

For more quotes and insights, download the OpsRamp report

Software engineer at Mphasis

Customer Service

Sentiment score

7.6

Cisco Intersight's customer service is praised for professionalism and efficiency, though complex issues may face varying quality and escalations.

Sentiment score

5.4

OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.

For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.

Carlos Miñano

Senior Network Architect at ocp tech

On a scale of one to ten, I would rate the customer support a ten.

YusufOezeren

Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees

I would rate the technical support by Cisco as an eight or nine, because Cisco TAC is one of the best TACs I work with.

ZiadRamoly

Team Lead for Network & Security at Secure Services Mauritius Ltd

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Having a dedicated firefighter team for each MSP would be beneficial.

reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

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Scalability Issues

Sentiment score

7.5

Cisco Intersight is praised for scalability, adaptability, and efficiency in multi-environment management with easy deployment and server profile management.

Sentiment score

7.1

OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.

I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.

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Systems Engineer at FNB South Africa

Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.

AbhinavSingh

Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp

Cisco Intersight scales straightforwardly with the growing needs of the organization.

ZiadRamoly

Team Lead for Network & Security at Secure Services Mauritius Ltd

No quotes available

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Stability Issues

Sentiment score

7.3

Cisco Intersight is reliable, though upgrades and new features may challenge stability, with some preferring older versions.

Sentiment score

6.9

OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.

After five years, if I don't have access to the Cisco Intersight portal, how do I manage my servers if I want to conduct some test environments?

ZiadRamoly

Team Lead for Network & Security at Secure Services Mauritius Ltd

Some steps are not included in the official documentation, which can create challenges.

Carlos Miñano

Senior Network Architect at ocp tech

It is always accessible online, secure, and allows access from any location, following strict authentication standards.

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Systems Engineer at FNB South Africa

No quotes available

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Room For Improvement

Cisco Intersight needs improved integration, ease of use, more features, better support, and cost-effective maintenance for enhanced user satisfaction.

OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.

There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.

ItzikLiberman

System Presale at Bezeq

It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.

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Systems Engineer at FNB South Africa

When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.

Anura Damayantha

Technology Architect at University of Helsinki

Technical support should be improved.

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Software engineer at Mphasis

Setup Cost

Cisco Intersight's competitive pricing includes varied licenses, discounts, and self-setup options, with advanced features requiring higher-tier licenses.

OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.

The pricing is fair and reasonable, particularly for enterprises.

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Systems Engineer at FNB South Africa

Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.

Anura Damayantha

Technology Architect at University of Helsinki

The pricing is solid for what we get.

YusufOezeren

Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees

it does not strike me as expensive, and the licensing model is clear enough.

For more quotes and insights, download the OpsRamp report

Software engineer at Mphasis

Valuable Features

Cisco Intersight enhances data center efficiency with remote management, automation, and integration across multiple platforms and environments.

OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.

This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.

Mohamed-Elsharkawy

Sr. Network Engineer at Saudi Business Machines - SBM

It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.

ItzikLiberman

System Presale at Bezeq

It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.

Anura Damayantha

Technology Architect at University of Helsinki

For more quotes and insights, download the Cisco Intersight report

I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.

For more quotes and insights, download the OpsRamp report

Software engineer at Mphasis

Categories and Ranking

Cisco Intersight

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Management (14th)

OpsRamp

Ranking in IT Infrastructure Monitoring

30th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), AIOps (15th)

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 1.7% compared to the previous year. The mindshare of OpsRamp is 1.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Cisco Intersight	1.5%
OpsRamp	1.0%
Other	97.5%

IT Infrastructure Monitoring

Featured Reviews

AbhinavSingh

Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp

Centralized policies have simplified hybrid operations and now support automated workflows

The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or sometimes, if there are any vulnerabilities happening on the current running firmware, those are challenges we have. And if you talk about from the compute side, there were initial bugs such as a CPU throttle issue. Because of that, the chassis was not running in an optimum way. You may see performance issues during that time. For that, Cisco released a patch, and it got fixed. I think Cisco Intersight should allow more automation capabilities. It should be more open, and it should provide more automation capabilities. I think there is also a scope of making it a little bit simpler because a lot of policy and config sometimes becomes confusing for the user because it has a lot of config. Maybe they can do a little bit of simplification with Cisco Intersight.

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reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

Financial Services Firm

Healthcare Company

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What needs improvement with Cisco Intersight?

What is your primary use case for Cisco Intersight?

The first use case is to build a hybrid cloud. The first thing is to configure the server. The server could be located either on an edge location or on the data center, or it could be a remote offi...

What advice do you have for others considering Cisco Intersight?

I work as a partner. For optimizing, Cisco has various tools. If you talk from a network point of view, they have recently launched Nexus One. That gives enterprise an opportunity to configure a he...

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

What needs improvement with OpsRamp?

What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

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Product Reports

Cisco Intersight

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Also Known As

Intersight

No data available

Overview

Cisco Intersight delivers advanced data center management with cloud integration, remote server scaling, and predictive analytics, promoting efficient infrastructure management. It supports hybrid environments and is suitable for scaling across enterprises.

Cisco Intersight offers a comprehensive view of data centers with seamless cloud platform integration, enhancing manageability across environments. It is known for workflow automation, inventory management, and predictive analysis, allowing users to optimize workloads. Users leverage its scalability and ease of use, with features that aid in remote management and integration with both Cisco and non-Cisco products. However, improvements are needed in usability, automation, and third-party tool integration, especially for on-premises and hybrid cloud management. Users often face challenges with firmware management and transitioning from UCS Manager. Desired enhancements include better software compatibility, third-party integrations, expanded microservices support, enhanced AI features, and more automation capabilities, addressing setup complexity, support, and high maintenance costs.

What are the main features of Cisco Intersight?

Data Center Management: Provides insights into data centers with comprehensive monitoring.
Cloud Integration: Enables integration with cloud platforms for enhanced workflows.
Remote Management: Facilitates remote management of data center environments.
Predictive Analytics: Offers analysis tools for workload optimization and planning.
Scalability: Capable of scaling with enterprise infrastructure needs.

What are the expected benefits of using Cisco Intersight?

Improved Infrastructure Management: Offers tools for efficient management across environments.
Enhanced Workflow Automation: Reduces manual tasks with automation capabilities.
Cost-Effective Operations: Promotes efficiency and reduces maintenance costs.
Comprehensive Integration: Supports seamless integration with diverse platforms and technologies.
Performance Optimization: Utilizes predictive analytics for optimizing system performance.

In industries where data center management and integration are critical, such as finance, healthcare, and telecommunications, Cisco Intersight is used to monitor and manage infrastructure across multiple sites. Its capability to combine platforms like HyperFlex and VMware allows organizations to maintain hardware status effectively, supporting both on-premises and cloud environments for efficient service delivery.

Cisco

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

Sample Customers

EXMAR, RapidScale

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Cisco Intersight vs. OpsRamp