Cisco Meraki and Ubiquiti are key competitors in the wireless LAN market. Cisco Meraki appears to have the upper hand due to its robust centralized cloud management and comprehensive security features, despite Ubiquiti offering a more cost-effective solution.
Features: Cisco Meraki provides centralized cloud management, seamless device integration, and strong security features. It is noted for its ease of deployment through a user-friendly console. Ubiquiti offers reliable performance with a straightforward setup and management interface, making it economically appealing, though it doesn't match Meraki in advanced integrations.
Room for Improvement: Cisco Meraki could benefit from improved error logs, reduced support delays, and more customizable options. Its higher costs and need for licensing may deter some users. Ubiquiti's interface complexity and inconsistent firmware updates are areas for enhancement. Additionally, it could gain from advanced enterprise features to meet the needs of larger businesses.
Ease of Deployment and Customer Service: Cisco Meraki stands out with its unmatched cloud-based deployment flexibility, appreciated across various cloud infrastructures. Despite receiving high ratings, some users report inconsistencies in customer service speed. Ubiquiti offers on-premises deployment convenience and a low-cost purchase model, however, its customer support requires improvement in response speed and detail.
Pricing and ROI: Cisco Meraki's ongoing licensing costs pose financial challenges yet offer strong ROI due to efficient network management and reduced on-site tech needs. Ubiquiti's affordability with a one-time purchase structure attracts budget-focused buyers, providing solid ROI for small and midsize businesses, though larger enterprises may find it struggles with advanced features.
It would be better if the SLA of technical support was less than four hours.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
Scalability is a strong point for Ubiquiti Wireless LAN.
It might struggle in very complex environments with many users.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Ubiquiti is affordable, as it does not require recurring licensing fees.
it is considered medium-priced, suitable for the quality it offers.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface.
| Product | Market Share (%) |
|---|---|
| Cisco Meraki Wireless LAN | 11.5% |
| Ubiquiti WLAN | 5.2% |
| Other | 83.3% |
| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 26 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 8 |
| Large Enterprise | 10 |
UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.
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