

Cisco Meraki Wireless LAN and Ubiquiti WLAN compete in the wireless networking category. Cisco Meraki has the upper hand due to its comprehensive cloud-based management and rich feature set.
Features: Cisco Meraki Wireless LAN offers centralized cloud-based management allowing streamlined configurations and high network visibility. The dashboard supports splash page implementation and SSID segmentation, complemented by Layer 7 security. Ubiquiti WLAN is known for its simplicity and effective network management without recurring costs. Its features include a robust hotspot manager and reliable performance, making it budget-friendly.
Room for Improvement: Cisco Meraki Wireless LAN should enhance its error logs, Layer-7 protocols, and integration with third-party products. There are concerns over its licensing model due to service discontinuation after expiry. Ubiquiti WLAN needs to improve connectivity stability and cloud integration. Better documentation and support are required to enhance user experience.
Ease of Deployment and Customer Service: Cisco Meraki Wireless LAN offers flexible cloud-based deployment across various cloud environments, backed by generally robust support. Ubiquiti WLAN's deployment is straightforward with no recurring fees, though its technical support and documentation could be more consistent.
Pricing and ROI: Cisco Meraki incurs higher initial and licensing costs, which may challenge small businesses, but it offers effective ROI through efficient management and resource savings. Ubiquiti WLAN is cost-effective with a one-time purchase model and delivers stable performance, appealing to cost-conscious users.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
It might struggle in very complex environments with many users.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
Scalability is a strong point for Ubiquiti Wireless LAN.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
Ubiquiti is affordable, as it does not require recurring licensing fees.
it is considered medium-priced, suitable for the quality it offers.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
| Product | Market Share (%) |
|---|---|
| Cisco Meraki Wireless LAN | 10.5% |
| Ubiquiti WLAN | 5.3% |
| Other | 84.2% |

| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 26 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 9 |
| Large Enterprise | 10 |
UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.
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