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Cisco Secure Access vs Symantec Zero Trust Network Access (ZTNA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
3rd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
76
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (12th), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (2nd), Domain Name System (DNS) Security (2nd)
Symantec Zero Trust Network...
Ranking in ZTNA
27th
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (32nd), ZTNA as a Service (22nd)
 

Mindshare comparison

As of November 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 3.2%, up from 1.4% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.2%
Symantec Zero Trust Network Access (ZTNA)2.0%
Other94.8%
ZTNA
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Secure Access is a super tool to work with."
"It's very useful because you can have visibility, especially in terms of logging and knowing who's doing what with Cisco Secure Access."
"Using the VPN SaaS in Cisco has influenced us greatly because it gives you a seamless transition from your legacy systems to this new system that is available, so the transition has been seamless."
"Since I started using Cisco Secure Access, I have noticed positive impacts on my organization."
"What I like the most about Cisco Secure Access is that it is really easy to use and it is secure."
"I assess the stability and reliability of Cisco Secure Access as top-notch, and I have not experienced any downtime, crashes, or performance issues because we built the solution and performed the tests step-by-step."
"I consider the most valuable feature of Cisco Secure Access to be that it merged everything into one dashboard, the Cisco Secure Access dashboard."
"Cisco Secure Access has helped my organization significantly, especially when we went through a cyber event and lost all our previous remote access, and we were able to get Cisco Secure Access up within seven days and roll it out to all our people to get everybody back online."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."
"One big challenge which I see with Cisco is their MDR capabilities. They do not provide it as a service, which Palo Alto does provide."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"I would assess the stability and reliability of Cisco Secure Access as having the worst thing about it being the VAs and their requirement of a full reinstall anytime something unusual happens to them if they go stale or any such thing."
"We did run into an issue with URL filtering where it would not filter a site properly. It took months to resolve by Cisco, but that is the only hiccup I would say there has been."
"Cisco Secure Access can be improved by developing a portal to control all tools together, which is the feature I want most as we are on this journey and learning about it."
"To improve Cisco Secure Access, I would suggest simplifying the need for different components that Cisco has tried to implement; for example, to have Cisco Secure Access, it is necessary to have AnyConnect, ISE, and Duo, meaning there are various products that need to integrate to achieve the same result, unlike the all-in-one compact products from other vendors."
"Cisco could add new features in the future, such as enhanced automation capabilities."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Construction Company
14%
Outsourcing Company
13%
Financial Services Firm
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise41
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, ThousandEyes is a fine tool, but currently, my experience with our customer is that it...
What is your primary use case for Cisco Secure Access?
We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while performing operations for customer networks. My personal customer scope is the large en...
What advice do you have for others considering Cisco Secure Access?
Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a seven out of ten overall.
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Also Known As

No data available
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Tailscale, Fortinet, Cisco and others in ZTNA. Updated: November 2026.
920,929 professionals have used our research since 2012.