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Cisco Secure Access vs Symantec Zero Trust Network Access (ZTNA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
6th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
70
Ranking in other categories
Secure Web Gateways (SWG) (6th), Firewalls (12th), Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (5th), Domain Name System (DNS) Security (2nd)
Symantec Zero Trust Network...
Ranking in ZTNA
22nd
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (27th), ZTNA as a Service (22nd)
 

Mindshare comparison

As of June 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 3.2%, up from 0.3% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 2.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.2%
Symantec Zero Trust Network Access (ZTNA)2.5%
Other94.3%
ZTNA
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The impact Cisco Secure Access has on protecting my company from threats such as phishing and ransomware is significant."
"My boss loves Cisco Secure Access, as it finally gave him the ability to look at what people were doing and stop them from doing unwise things."
"What I appreciate about Cisco is that everything they do is precise and works well without any issues."
"Based on ROI, Cisco Secure Access is worth the investment, as it is a core security product that allows customers to measure their ROI effectively."
"The primary benefit is being able to see exactly where a connection or person is getting blocked, and then if we can allow it to either that person by their credentials, MAC address, or using the agent on their laptop, it becomes easier to troubleshoot."
"The integrated capabilities of Cisco Secure Access deliver significant ROI through reduced mean time to detect (MTTD) and mean time to respond (MTTR), with resource efficiency notably improved as fewer personnel are needed for triage and system management."
"I like the dashboard feature of Cisco Secure Access the most, just how simplistic it is and user-friendly, with everything on one page as well."
"The most valuable feature of Cisco Secure Access is the VPN, which I find very easy to use."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"When you have planned works in your data center, I think you need to carry out some post-checks to ensure we are not affected as users."
"Cisco Secure Access has impacted our help desk ticket volume and end-user experience because sometimes users encounter issues. Since we have many features activated, users sometimes cannot connect or attempt to connect multiple times, which generates service desk tickets."
"One main problem we have been having recently with Cisco Secure Access is that we have a lot of workstations out in our plant and they are all touchscreen devices."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"Managing Cisco Secure Access in a single cloud management console is moderate in difficulty."
"The main area for improvement with Cisco Secure Access would be simplifying initial setup and policy configuration, as some parts can feel complex for new admins."
"Comparing Cisco Secure Access to something like Cloudflare One, in the future the cost can come down."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"For what you get, it's a fair price in comparison to other products."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
14%
Manufacturing Company
11%
Financial Services Firm
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise11
Large Enterprise34
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Pricing for Cisco Secure Access has been very reasonable in the context of the entire world of SASE solutions. Setup costs for customers coming off of Umbrella, because of the fact that it is an ev...
What is your primary use case for Cisco Secure Access?
Our main use case for Cisco Secure Access is providing security for hybrid and mobile workforces. One of the big challenges these days is the fact that you will have users in the office, working re...
What advice do you have for others considering Cisco Secure Access?
One of the things about policy verification is with Cisco Secure Access and modern security products in general, policies can become very complicated, very quickly, especially once you start doing ...
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...
 

Also Known As

No data available
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Fortinet, Tailscale, Check Point Software Technologies and others in ZTNA. Updated: June 2026.
900,747 professionals have used our research since 2012.