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Cisco Secure Access vs Symantec Zero Trust Network Access (ZTNA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
5th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
73
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (9th), Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
Symantec Zero Trust Network...
Ranking in ZTNA
25th
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (30th), ZTNA as a Service (22nd)
 

Mindshare comparison

As of September 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 3.1%, up from 0.5% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 2.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.1%
Symantec Zero Trust Network Access (ZTNA)2.1%
Other94.8%
ZTNA
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our security posture has improved significantly with Cisco Secure Access."
"Cisco Secure Access is more than a mature product at this point."
"The best features Cisco Secure Access offers include stability, and with 4,000 people using it and not many tickets, Cisco Secure Access has positively impacted my organization by providing stable VPN access to the data center, leading to measurable outcomes with fewer tickets."
"I find the zero trust approach helpful and beneficial in securing standard applications, which means you are accessing the applications directly instead of giving privilege to access the network itself."
"The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security."
"Customers spend much less time troubleshooting VPNs because ZTNA works more stably, and therefore it has become a pretty good point of sales for us as a reseller to increase our revenue at the customer level, because it's an extra layer of security that you can add to an already existing networking solution."
"Cisco Secure Access allows us to get a little deeper into some of the things, and having everything on one platform definitely helps, so I do not have to log into fifteen different things to access our switches."
"I consider the most valuable feature of Cisco Secure Access to be that it merged everything into one dashboard, the Cisco Secure Access dashboard."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal."
"There is one particular disadvantage of Cisco Secure Access, and the main thing is pricing."
"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"The ease of managing Cisco Secure Access is quite challenging; it is not user-friendly, and we have to involve too much time to review the information available in the dashboard, which can be confusing."
"The Talos database is insufficient because Cisco Secure Access web gateway database is not big enough to hold every URL, leading to numerous problems with URLs not being categorized correctly and a slow turnaround for recategorization requests."
"Cisco Secure Access is a strong platform, but there are a few areas that could be improved."
"In general, I think features can be improved."
"Cisco could add new features in the future, such as enhanced automation capabilities."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"For what you get, it's a fair price in comparison to other products."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Construction Company
14%
Outsourcing Company
10%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise14
Large Enterprise38
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Before adopting Cisco Secure Access, we primarily relied on traditional VPN-based remote access solutions combined with supporting security tools for web filtering, access control, and visibility. ...
What is your primary use case for Cisco Secure Access?
Cisco Secure Access serves as our primary solution for providing secure remote access to corporate applications and resources for a distributed workforce. We use it to enforce consistent security p...
What advice do you have for others considering Cisco Secure Access?
My biggest piece of advice is to approach Cisco Secure Access as a strategic, zero trust initiative rather than simply a replacement for traditional VPN technology. Organizations get the most value...
Ask a question
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Also Known As

No data available
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Fortinet, Tailscale, Check Point Software Technologies and others in ZTNA. Updated: August 2026.
912,565 professionals have used our research since 2012.