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Cisco Secure Endpoint vs Dell Encryption Enterprise [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco Secure Endpoint
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Endpoint Detection and Response (EDR) (26th), Cisco Security Portfolio (7th)
Dell Encryption Enterprise ...
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
LM
General Manager of IT Infrastructure at Samsung
Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process
I see a lot of room for improvement in a couple of areas. One is that the decryption process is a bit complex and takes a lot of time, depending on how many files you have. If that can be improved, it would be great. Second, whenever there is an operating system-related problem, for example, if the OS gets corrupted and I need to reinstall the operating system, it's very difficult because first, I have to move the data onto another disk. From there, I have to decrypt and install the operating system and then copy it back, which consumes a lot of time. So if that can be improved, it would also be great. One additional feature I would be interested in is an easy way to unlock a file. Whenever a file gets locked or encrypted, the admin should have an easy unlock mechanism or some superior control to get the file unlocked on the fly, which would save a lot of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Stability-wise, it is good; I did not hear about any issues in terms of stability, and Cortex XDR by Palo Alto Networks can be trusted completely."
"It is an easy-to-use tool."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"The product's initial setup phase is very easy."
"They have a new GUI which is just fantastic."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The product provides sandboxing options like file reputation and file analysis."
"The product's initial setup phase was very simple."
"It is reasonably easy to remediate issues using Cisco Secure Endpoint, in part because I don't have to visit the physical machines to remediate them, and as such, the time it takes for remediation has been decreased."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"We have been very happy with it."
"The technical support provided by Dell EMC comes with proactive technical support."
"Dell EMC has remarkable support and whenever there is a ticket open it will be handled within four hours at the maximum."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"Considering the features included in the solution and the support we get from the back-end team, I think the pricing is fair."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
 

Cons

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"The deployment is pretty hard."
"The MAC agent is not as robust feature-wise as the PC version."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"It is an enterprise-level solution. Its price could be less expensive."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers, and we didn't find a fix during troubleshooting, and Cisco couldn't offer one either."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"It could be improved in connection with artificial intelligence and IoT."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"Some customers have less security in the solution regarding their data. We need to use multiple security applications and a set of security protocols."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"The initial setup was complex and a pain because there were a lot of issues, and the solution took time to stabilize in our environment."
"It is not working properly for us because of which we had to decrypt all our encryptions."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"Cortex XDR’s pricing is very reasonable."
"Our customers have expressed that the price is high."
"The price of the product is not very economical."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The price of the solution is high for the license and in general."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The cost depends on your chosen license type, like Pro or other licenses."
"Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
"The pricing and licensing fees are okay."
"You must make monthly payments towards the licensing charges attached to the product. There are no extra charges apart from the standard licensing fees associated with the product."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The costs of 50 licenses of AMP for three years is around $9,360."
"Pricing is a big issue."
"The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good."
"Cisco's pricing is reasonable. We also do not need to opt for niche players, which would have charged us significantly more than Cisco for ecosystem solutions. We are highly satisfied with the pricing structure of Cisco's solutions they are reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
10%
Outsourcing Company
8%
Financial Services Firm
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise15
Large Enterprise21
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdS...
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with...
What is your primary use case for Cisco Secure Endpoint?
We deployed Cisco Secure Endpoint for our customers two to three years back. The use case was to secure their endpoin...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cisco AMP for Endpoints
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Overview

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Sample Customers

CBI Health Group, University Honda, VakifBank
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
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