Dell Encryption Enterprise [EOL] vs McAfee Complete Data Protection comparison

"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."

"Dell EMC has remarkable support and whenever there is a ticket open it will be handled within four hours at the maximum."

"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."

"The technical support provided by Dell EMC comes with proactive technical support."

"Considering the features included in the solution and the support we get from the back-end team, I think the pricing is fair."

"It worked for me: it's easy to use and has been very effective."

"The most important feature of McAfee Complete Data Protection to my customers is the ePO or the management console. It's easy to use and it's scalable. You can also generate the reports you want on the console. It's a mature management console. The features that McAfee Complete Data Protection has, for example, anti-spam features and other features can also be found on other solutions, but the most unique feature you can find in the solution is the ePO itself, the management console."

"The solution is excellent for protecting users from data being exploited, and it's also great for preventing data leakage."

"McAfee Complete Data Protection provides stability and is a good product."

"The disk encryption is great."

"Reporting and encryption are its most valuable features."

"The server software console is exquisitely designed and organized for handy access and manipulation by the administrator."

"With this solution, the device control is more reliable and more stable."

"Some customers have less security in the solution regarding their data. We need to use multiple security applications and a set of security protocols."

"It is not working properly for us because of which we had to decrypt all our encryptions."

"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."

"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."

"The initial setup was complex and a pain because there were a lot of issues, and the solution took time to stabilize in our environment."

"I would like to have an easier and less-hassle upgrade process in future releases of the software, and extra license renewal price discounts too."

"Some clients still receive spam and malware in their attachments, so the data protection isn't working correctly. We have configured it and enabled the features in the client's system, but some policies have failed to work once or twice."

"The price is a little high and could be better."

"There is a feature called manual classification that is not intuitive to use and can be improved."

"Initial setup was complex."

"The solution's pricing could be better."

"There's a limited coverage of operating systems. The marketing strategies need to change drastically."

"They could be better in terms of Complete Data Protection."

"The pricing is better than that of some competing products."

"On a scale of one to ten, where one is a low price and ten is a high price, I rate the solution a seven."

"The solution is more expensive than one of its competitors."

"The cost of McAfee Complete Data Protection isn't that high but isn't that cheap as well, so it's in the middle."

"When it comes to pricing, I've observed an increase recently."

"The licensing is yearly."

"The pricing is quite reasonable compared to other vendors."

"This solution is reasonably priced."