Dell Encryption Enterprise [EOL] vs McAfee Complete Data Protection comparison

"Considering the features included in the solution and the support we get from the back-end team, I think the pricing is fair."

"The technical support provided by Dell EMC comes with proactive technical support."

"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."

"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."

"Dell EMC has remarkable support and whenever there is a ticket open it will be handled within four hours at the maximum."

"The interface is user-friendly and it provides a large number of options."

"Technical support is very helpful."

"We can scale the solution."

"The best features of McAfee Complete Data Protection are DLP and encryption; compared to other products in the market, these features are quite intuitive."

"The new feature for online protection does a good job of identifying traits."

"It is capable of acting as Web control, Device Control, or Data Control."

"With proper policies and configuration, it prevents sending corporate data to both cloud storage or to flash drives and data extraction."

"They offer very good accepted standards, the solution is compliant and offers good support, and they offer pretty good security due to their standards compliance."

"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."

"It is not working properly for us because of which we had to decrypt all our encryptions."

"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."

"The initial setup was complex and a pain because there were a lot of issues, and the solution took time to stabilize in our environment."

"Some customers have less security in the solution regarding their data. We need to use multiple security applications and a set of security protocols."

"Though there may be some ransomware detection modules now in McAfee Complete Data Protection, it's a field that McAfee should focus on, particularly having integration with some EDR or other add-ons. This is so McAfee Complete Data Protection would have more accuracy in detecting new ransomware in the market. What I'd like to see in the next release of the solution is for its pricing to be more cost-effective because some competitors have cheaper pricing, so McAfee Complete Data Protection can't compete. Sometimes, some new vendors offer other solutions rather than McAfee Complete Data Protection, to win customers over, and this is a loss for McAfee."

"Some clients still receive spam and malware in their attachments, so the data protection isn't working correctly. We have configured it and enabled the features in the client's system, but some policies have failed to work once or twice."

"There are compatibility issues with the Chrome browser."

"The price is a little high and could be better."

"The solution needs more advanced features."

"If you compare this solution with next-generation products like CrowdStrike, you will find that it should be easier to work on and therefore more user-friendly."

"The solution should be more user-friendly."

"The price could be improved."

"The price is good, it's a low-cost solution."

"The pricing is better than that of some competing products."

"The price of this solution needs to be improved."

"I think the price could be a little bit less."

"McAfee Complete Data Protection is a little bit expensive."

"The pricing is quite reasonable compared to other vendors."

"This solution is reasonably priced."

"We currently have a contract option with McAfee Complete Data Protection."