Cisco Umbrella and Perception Point Advanced Email Security compete in the cybersecurity category with distinct focuses: DNS security and email protection. Cisco Umbrella appears to have the upper hand in terms of user-friendly deployment across various environments, while Perception Point excels in email threat detection capabilities.
Features: Cisco Umbrella provides DNS-level security, offering malware, ransomware, and phishing protection, renowned for its ease of deployment and integration. Key features include comprehensive web content filtering, DNS security, and reliable threat intelligence. Perception Point Advanced Email Security focuses on email threat protection and detection, using a multi-engine architecture. Notable features are phishing and malware email detection, hardware-assisted threat analysis, and customizable threat response.
Room for Improvement: Cisco Umbrella users seek improved integration with external threat feeds, enhanced reporting granularity, and a more straightforward purchasing process. Additionally, users desire better policy scheduling capabilities. Perception Point Advanced Email Security users wish for improved spam filtering, real-time alerts, and detailed attribution of threats to specific cybercrime groups. There is room for better management in both products, tailor-matched to their core functions.
Ease of Deployment and Customer Service: Cisco Umbrella offers diverse deployment options, adaptable to cloud and hybrid environments, earning praise for its responsive technical support. However, some users wish for faster responses to non-critical issues. Perception Point utilizes straightforward public cloud deployment, benefiting users by simplifying integration without MX record changes. Its customer support is recognized for being proactive, appreciated by users for its dedication.
Pricing and ROI: Cisco Umbrella, though considered costly by some, offers value for money through subscription and enterprise agreements, often leading to reduced firewall investment and better security. Perception Point Advanced Email Security is competitively priced, featuring flexible payment options. Its strong value proposition is evident in email protection, aligning to unique cybersafety priorities. Both show ROI, depending on whether DNS-based threats or email threats are the primary concern.
