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Cisco Umbrella vs Sucuri comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (3rd), Cisco Security Portfolio (2nd)
Sucuri
Ranking in Domain Name System (DNS) Security
23rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Web Application Firewall (WAF) (36th), Distributed Denial-of-Service (DDoS) Protection (25th)
 

Mindshare comparison

As of November 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 17.0%, down from 22.5% compared to the previous year. The mindshare of Sucuri is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.0%
Sucuri1.9%
Other81.1%
Domain Name System (DNS) Security
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
JS
Hardware Engineer at Ministry of Defense
A cost-effective choice for website security and informative support with issues related to CDN quality
One area where they could improve is in providing real-time support options because now you need to open a support ticket and wait for their response. It would greatly benefit customers if they implemented an online chat or messaging system for quicker assistance. I have found their Content Delivery Network service to be lacking in quality, and it could certainly be enhanced to provide better performance. I would also like to see improvements in the deployment process, as it currently takes more time than desirable. Another significant concern is that their service when your website is down, turns it into a static site. This means that if customers try to visit your site during downtime, they will see old content from the static site, which is not ideal. The CDN and tracking services are areas that need improvement, as well as addressing their bandwidth limitations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"I am a network administrator, and for me, it is the best solution because it is easy to manage."
"The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service."
"It blocks malicious DNS queries daily which is very beneficial."
"We run a real lean networking team, and cloud deployments are super easy."
"Overall, it has been pretty helpful for what we're using it for."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"In general, Umbrella is a competitive solution for small or large enterprise."
"I use it as a WAF, which is basically a web firewall to monitor and block traffic to our web server."
"Domain name scanning since it allows us to scan all our domain names and determine whether it has malware or if is reported as phishing."
"For people who own a personal website, this solution is worth trying out since their security solution is somewhat full-fledged."
"The initial setup was very easy."
"Rather than locate some things manually, the Sucuri plugin scans and allows us to pinpoint whether there is malware or some problem in the site."
"The most valuable part is the analytics and visualization."
"It significantly eases the workload and streamlines the initial setup required to protect a website."
"The initial setup was straightforward. Straight forward because the plugin can simply be installed and then it does its job. It's not complex, there is no learning curve. The online scan is simple, you put in the website address and the scan gives us a report on the browser itself. It's simple to use."
 

Cons

"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"We need to work on integration as it is very complex."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"It is a value for money product for sure. However, it does not have that kind of awareness plus brand within the customer, as they are influenced more by brands such as Palo Alto or Fortinet."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"Cisco Umbrella should add some more documentation on proxies."
"The product has been rejected by business due to the pricing; no ROI as such."
"Lower costs including licensing, support, and renewals would be beneficial."
"Sucuri could provide help for specific security alerts in-line instead of requiring users to search for it in the help section."
"In terms of improvement, the cost factor is always there."
"I would rate this solution an eight out of ten. The reason is that we have found sometimes customers or Google saying that there is something wrong with the website but Sucuri says that the site is clean so we do have to look at the site manually which means that the Sucuri scan does not pick up anything and everything."
"Confident score: Currently it does not have one and there are cases that most websites flagged are false-positives."
"The main improvement I would like to see is support for .NET applications. If they could include this feature, I would include more sites in the protection."
"It would greatly benefit customers if they implemented an online chat or messaging system for quicker assistance."
 

Pricing and Cost Advice

"The product is pricey compared to Cisco Firepower."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"The licensing part for Umbrella is really flexible."
"There is room for improvement when it comes to the cost."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"You get what you pay for."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"I’d simply say it’s really worth it."
"The ROI has been very good. Because of the solution, I have a tax break. The site developers were not always experienced people. We used to pay more for cleaning up the site when it was infected. Now, we have peace of mind knowing that the solution will clean up the site and that we won't have to go through the unnecessary process of restoring it from a backup. The protection on the WAF and the measures for backups have also prevented our site from going down."
"It stands out as a more cost-effective option compared to other cloud-based security services like Cloudflare or JetPass."
"Sucuri offers different plans, both the standard plan and an advanced plan. So there are different plans to choose from."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Comms Service Provider
16%
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a bit high. However, the services provided are much better, leading to a good retu...
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Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
The Loft Salon, Tom McFarlin, WPBeginner, Taylor Town, Everything Everywhere, Financial Ducks in a Row, Chubstr, Real Advice Gal, Sujan Patel, Wallao, List25, School the World
Find out what your peers are saying about Cisco Umbrella vs. Sucuri and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.