No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco XDR vs ReliaQuest GreyMatter comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
27th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (10th), Managed Detection and Response (MDR) (18th)
 

Mindshare comparison

As of May 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.7%, down from 5.1% compared to the previous year. The mindshare of Cisco XDR is 1.7%, up from 1.4% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.7%
Cisco XDR1.7%
ReliaQuest GreyMatter0.9%
Other92.7%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Fred Parks - PeerSpot reviewer
Senior Systems Consultant at W.C. Bradley Co.
Centralized visibility has transformed incident investigations and now cuts response time dramatically
Workflows could definitely be easier to work with. Workflows are automated tasks that can be kicked off inside of a playbook. When someone is responding to something, they can click a button and it will perform automated tasks for them inside of these other products. The product can actually control the behavior of a firewall and you can write a rule in a firewall from Cisco XDR without having to go into the firewall software. However, if it is not a native workflow automation, it is very difficult to create your own. It is not intuitive and you almost have to be a developer and get really good with the API. This could definitely be improved on, particularly the custom workflow automation. Another thing that could be improved is Cisco documenting how it makes decisions, because there are certain factors or criteria that it uses from the source products. Cisco XDR gets all of its data from the integrations, so if you do not integrate anything, it is not going to do anything. Sometimes in these integration products, such as Secure Network Analytics or Cisco Security Exposure, they could be generating some type of alert and you do not necessarily see that in Cisco XDR. This is because it knows, maybe because of these other products, it is not really a big deal and is not big enough to raise an incident. However, I do not think Cisco does a great job in explaining what those rules are, such as why this happens and how this happens. This can cause some questions and some concern. I think it is doing the right thing, but I think it would be better if they had a rule set to say, based on this data, this is how the product actually works.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"The level of security I get for my endpoints and servers is extremely valuable."
"The dashboard is customizable."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"The behavior-based detection feature is valuable."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"Cortex XDR features advanced threat detection capabilities."
"The interface is easy to use and it is more up to date than our previous solution."
"The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards, ingest all the analytics, and make it something meaningful to their business to actually get real, purposeful information out of just a swamp of data."
"Technical support from Cisco is good and very helpful."
"I have seen a measurable ROI after implementing Cisco XDR, as my SOC team reduced manual investigation and triage effort by nearly 40 to 50%, which significantly improved analyst productivity and reduced response time for critical incidents."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Cisco XDR has positively impacted my organization because instead of ten people working on one event, Cisco XDR can do many things an analyst can do, reducing the human effort required and coordinating everything."
"I appreciate the granularity of what I get from Cisco XDR the most."
"Cisco XDR has positively impacted our organization by providing faster detection of complex threats, reducing alert fatigue, and giving us better visibility."
"Since implementing Cisco XDR, our organization has improved its incident response process and overall SOC visibility."
"ReliaQuest GreyMatter saves around 60% of time or resources."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
 

Cons

"It'll help if customization was easier."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"A little bit more automation would be nice."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"I would like to see better protection, specifically to protect email applications."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"Cisco XDR could be improved in areas concerning dashboard customization and reporting flexibility."
"The interface of Cisco XDR can be improved."
"Workflows could definitely be easier to work with."
"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"Improvements in Cisco XDR revolve around performance."
"Regarding the pricing aspect of Cisco XDR, I think the price is a bit expensive."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"Very costly product."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The solution is expensive. It's pricing is on a yearly-basis."
"It has reasonable pricing for the use cases it provides to the company."
"This is an expensive solution."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price is on the higher side, but it's okay."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
Information not available
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
10%
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise9
Large Enterprise3
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
Regarding pricing, setup cost, and licensing for Cisco XDR, it was my client that did the licensing and costing, so I...
What needs improvement with Cisco XDR?
At the moment, I am still exploring Cisco XDR, and while it seems well built and the team has done good work on it, I...
What is your primary use case for Cisco XDR?
I have used Cisco XDR to detect and respond to malicious activities on my client's endpoint. For instance, the last t...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Cisco XDR vs. ReliaQuest GreyMatter and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.