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Cisco XDR vs ReliaQuest GreyMatter comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
38th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Managed Detection and Response (MDR) (27th)
 

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of Cisco XDR is 1.8%, up from 1.2% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.9%
Cisco XDR1.8%
ReliaQuest GreyMatter1.0%
Other92.3%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Pranav Salian - PeerSpot reviewer
Head of Business Operations at SISA
Unified threat detection has strengthened visibility and reduced response time across all environments
Cisco XDR offers a wide range of integrations and connectors where we can integrate a whole range of devices available in our on-premises environment as well as cloud sources which we have primarily on AWS and Azure. Those environment log sources are integrated with Cisco XDR and it helps provide a single pane of glass view in terms of our security posture, giving us visibility within a single platform rather than focusing on individual security devices such as firewalls or EDRs which would typically be working in silos. These integrations are straightforward. Cloud workloads are easier to integrate compared to on-premises devices, primarily because the cloud workloads have readymade connectors and integration standard operating procedures for us to integrate with Cisco XDR. We have typically not faced challenges with integrations with Cisco XDR. There may be certain OEMs which are not well known and cannot be directly integrated without the help of vendor support or OEM support, which we were able to connect with and ensure they are integrated with Cisco XDR. From the reporting perspective, the dashboards offer quite a lot of predefined and useful options which help with live threat monitoring and provide a high-level view of the current threats, incident reporting metrics, mean time to detect, and mean time to respond. These sorts of dashboards are available on the platform and help provide a good view even for someone at the leadership level. Cisco XDR has definitely improved our security posture and our visualization, ensuring that we are protected and providing greater visibility for our SOC team. Cisco XDR has definitely reduced our mean time to respond. Previously it used to be more than 24 hours, but we have been able to reduce it to less than 16 hours due to all the various integrations and automation capabilities. Cisco XDR has been useful for us to gain visibility into gaps in our security posture and how those can be improved by conducting analysis on the platform itself. We have utilized the platform to improve our security posture and reduce blind spots.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"WildFire AI is the best option for this product."
"From a single pane of glass, you can easily manage all of your endpoints."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"The stability of this product is very good."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"Palo Alto is the core of the security infrastructure in the environment."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR is appreciated as a SaaS-based platform for its user-friendliness with simple management tools that are easy for configuration."
"The feature I appreciate the most about Cisco XDR is the reliability."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Cisco XDR is built primarily for enterprise endpoint security, integrated onto endpoints with logs integrated into SIEM, and it is used for security investigations, malware impact investigation, and tracking particular security incidents through integration of different logs, where endpoint logs are very important, providing detail about processes run by potential malware and any call-outs made to command and control."
"Before using Cisco XDR, I sometimes did not detect malicious activities in my client's environment, but since implementing this solution, my mean time to detect has reduced and my mean time to respond has fallen within the acceptable threshold, positively impacting my organization as I can detect and respond to threats in time."
"The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards, ingest all the analytics, and make it something meaningful to their business to actually get real, purposeful information out of just a swamp of data."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"In general, the price could be more competitive."
"It is an enterprise-level solution. Its price could be less expensive."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"There are some false positives."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Cisco XDR can be improved by addressing the upfront cost."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"I would say I got to stop beta testing myself."
"While Cisco XDR is robust, it could benefit from improvements on the AI side."
"Cisco XDR can be improved in terms of out-of-the-box integrations and standard operating procedures available on the platform where we would not have to refer to documents outside of the platform to integrate."
"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"I feel it is fairly priced."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The pricing is a little high. It is per user per year."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"I am using the Community edition."
"Cortex XDR's pricing is ok."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
10%
Manufacturing Company
10%
Retailer
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise3
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
In terms of licensing and support cost, it is quite seamless. Based on the number of users we require, we have purcha...
What needs improvement with Cisco XDR?
Cisco XDR can be improved in terms of out-of-the-box integrations and standard operating procedures available on the ...
What is your primary use case for Cisco XDR?
Cisco XDR serves as the main platform for threat detection and threat response in my organization. We have integrated...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about Cisco XDR vs. ReliaQuest GreyMatter and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.