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Cisco XDR vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
30th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (11th), Managed Detection and Response (MDR) (16th)
 

Mindshare comparison

As of September 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.1% compared to the previous year. The mindshare of Cisco XDR is 1.5%, down from 1.9% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Cisco XDR1.5%
ReliaQuest GreyMatter0.9%
Other92.8%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Fred Parks - PeerSpot reviewer
Senior Systems Consultant at W.C. Bradley Co.
Centralized visibility has transformed incident investigations and now cuts response time dramatically
Workflows could definitely be easier to work with. Workflows are automated tasks that can be kicked off inside of a playbook. When someone is responding to something, they can click a button and it will perform automated tasks for them inside of these other products. The product can actually control the behavior of a firewall and you can write a rule in a firewall from Cisco XDR without having to go into the firewall software. However, if it is not a native workflow automation, it is very difficult to create your own. It is not intuitive and you almost have to be a developer and get really good with the API. This could definitely be improved on, particularly the custom workflow automation. Another thing that could be improved is Cisco documenting how it makes decisions, because there are certain factors or criteria that it uses from the source products. Cisco XDR gets all of its data from the integrations, so if you do not integrate anything, it is not going to do anything. Sometimes in these integration products, such as Secure Network Analytics or Cisco Security Exposure, they could be generating some type of alert and you do not necessarily see that in Cisco XDR. This is because it knows, maybe because of these other products, it is not really a big deal and is not big enough to raise an incident. However, I do not think Cisco does a great job in explaining what those rules are, such as why this happens and how this happens. This can cause some questions and some concern. I think it is doing the right thing, but I think it would be better if they had a rule set to say, based on this data, this is how the product actually works.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"They did what they said, and this solution could apply to any scenario."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"From a single pane of glass, you can easily manage all of your endpoints."
"The merging of all of that data into one display is probably the best benefit of Cisco XDR."
"Cisco XDR is appreciated as a SaaS-based platform for its user-friendliness with simple management tools that are easy for configuration."
"I appreciate the granularity of what I get from Cisco XDR the most."
"Technical support from Cisco is good and very helpful."
"The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion."
"Cisco XDR has definitely improved our security posture and our visualization, ensuring that we are protected and providing greater visibility for our SOC team."
"Before using Cisco XDR, I sometimes did not detect malicious activities in my client's environment, but since implementing this solution, my mean time to detect has reduced and my mean time to respond has fallen within the acceptable threshold, positively impacting my organization as I can detect and respond to threats in time."
"Cisco XDR has positively impacted our organization by providing faster detection of complex threats, reducing alert fatigue, and giving us better visibility."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"The solution lacks real-time, on-demand antivirus."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"Dashboards do not allow everyone to see what's happening."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"Cisco XDR could improve the UI customization experience."
"Cisco XDR can be improved in terms of out-of-the-box integrations and standard operating procedures available on the platform where we would not have to refer to documents outside of the platform to integrate."
"I could not choose Cisco XDR a perfect score mainly because there is still room for improvement in usability and customization."
"Customer support for Cisco XDR is a bit slow in the initial stages, but I believe it has improved nowadays."
"The interface of Cisco XDR can be improved."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"I believe the false positive reports can be reduced through AI automation, as well as the duration while loading the software."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"This is an expensive solution."
"It's about $55 per license on a yearly basis."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Very costly product."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Outsourcing Company
24%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
The centralized visibility, automation, and reduction in investigation time have provided good operational value for ...
What needs improvement with Cisco XDR?
Cisco XDR could improve the UI customization experience. Some workflows still feel more complex than they need to be,...
What is your primary use case for Cisco XDR?
We mainly use Cisco XDR for centralized threat detection and incident investigation, especially for correlating endpo...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Cisco XDR vs. ReliaQuest GreyMatter and other solutions. Updated: August 2026.
914,262 professionals have used our research since 2012.