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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Nerdio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
Nerdio
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
9.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.1%, up from 10.5% compared to the previous year. The mindshare of Nerdio is 3.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.1%
Nerdio3.1%
Other83.8%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MB
IT Infrastucture Engineer at PPG
Automation capabilities enhance cost-saving and scaling efforts
The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers. The capability to use different conditions, like the presence of online users during a failed installation, is missing. The current state makes it less useful, but I have even submitted a feature request for a better solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"XenApp is a very stable solution, which is one of the reasons we were using it."
"During an extended pilot with these users leveraging Citrix XenDestop, we were able to improve the perceived performance / application response time, as well as use significantly less bandwidth."
"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"It increased the no. of users and reduced traffic and data connection cost in addition to increased user productivity."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The customer service from Nerdio is excellent, and I even know the CEO personally and have a positive experience, rating it nine out of ten."
"The most valuable features of Nerdio are its automation capabilities, specifically the autoscale and auto-heal functionalities."
"Nerdio is completely an automation platform offering auto-scaling and flexibility."
"The solution is one hundred percent stable and very much straightforward."
 

Cons

"I would like to see better documentation of best practices and communication of newly available tools or troubleshooting tools."
"If there is an interruption, it might not actually be available to the user, which could cause issues."
"Citrix duplicates multiple processes."
"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."
"When there are technical issues, sometimes we can't get on the cloud."
"The product advances really fast. For some customers, we need better backwards compatibility."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"Pricing and technical support needs improvement."
"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."
"The auto-heal functionality needs improvement."
"The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers."
 

Pricing and Cost Advice

"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."
"A perpetual enterprise license costs approximately $300 USD."
"The pricing is a little bit high, but it's good value for the product's stability and efficiency."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."
"Citrix is a mid-range cost solution compared to some others out there."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Nerdio?
They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT. It should not be restricted to partners only, yet available to everyone.
What is your primary use case for Nerdio?
During the implementation and management stage, I use Nerdio Manager for enterprise for deploying and quickly rolling out virtual desktops to end users. Once I complete the production rollout, I st...
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
BeMo, Northstar Technologies
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Nerdio and other solutions. Updated: June 2026.
902,456 professionals have used our research since 2012.