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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Nerdio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
Nerdio
Ranking in Virtual Desktop Infrastructure (VDI)
9th
Average Rating
9.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 12.8%, up from 12.7% compared to the previous year. The mindshare of Nerdio is 3.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)12.8%
Nerdio3.2%
Other84.0%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MB
IT Infrastucture Engineer at PPG
Automation capabilities enhance cost-saving and scaling efforts
The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers. The capability to use different conditions, like the presence of online users during a failed installation, is missing. The current state makes it less useful, but I have even submitted a feature request for a better solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"XenDesktop VDI is the best in class desktop virtualization solution with the best support for clients."
"It is user-friendly and easy to use."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations."
"It saves 50% to 60% of the total cost of a new device that needs to be bought for any new employee or for a specific service."
"The product is stable."
"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."
"It is a very scalable solution."
"Nerdio is completely an automation platform offering auto-scaling and flexibility."
"The customer service from Nerdio is excellent, and I even know the CEO personally and have a positive experience, rating it nine out of ten."
"The solution is one hundred percent stable and very much straightforward."
"The most valuable features of Nerdio are its automation capabilities, specifically the autoscale and auto-heal functionalities."
 

Cons

"When the network is stable the experience is positive, but when there is some fluctuation of the network speed, Citrix can freeze the screen or mouse at that moment, and this is not good for users."
"The solution's cost has almost doubled this year, and it could be made cheaper."
"The solution's technical support is not so good."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"I think they should improve data speed performance to reduce bandwidth."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"The biggest issue is that there is no documentation, NO documentation what so ever about what hotfix to apply and which one not."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."
"The auto-heal functionality needs improvement."
"The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers."
 

Pricing and Cost Advice

"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"The pricing is a little bit high, but it's good value for the product's stability and efficiency."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"Citrix is a mid-range cost solution compared to some others out there."
"It is quite expensive, but so are the competitors on the market."
"I suggest using the concurrent user licensing scheme."
"The solution is affordable."
"Citrix is expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
10%
Construction Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Nerdio?
They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT. It should not be restricted to partners only, yet available to everyone.
What is your primary use case for Nerdio?
During the implementation and management stage, I use Nerdio Manager for enterprise for deploying and quickly rolling out virtual desktops to end users. Once I complete the production rollout, I st...
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
BeMo, Northstar Technologies
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Nerdio and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.