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Claroty Platform vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Claroty Platform acts as insurance against vulnerabilities, offering ROI through saved labor and preemptive measures despite costly support.
Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
As far as ROI is concerned, I think there's a huge benefit of hundreds of labor hours saved because of automated discovery and continuous inventory and faster audits and risk assessments.
Global Leadership Council at a tech company with 10,001+ employees
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
7.7
Claroty Platform's customer service is praised for its expertise and efficiency, despite occasional delays in response and feature requests.
Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
They understand operational environments, industrial protocols, and challenges of manufacturing, which is quite helpful.
Global Leadership Council at a tech company with 10,001+ employees
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.0
The Claroty Platform is scalable, supporting diverse deployments, high asset volumes, and ease of management for large organizations.
Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
A major advantage is that this is agent-less and passive.
Global Leadership Council at a tech company with 10,001+ employees
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
7.4
Claroty Platform is stable with minimal downtime, though some face configuration issues; it's scalable and ideal for industrial monitoring.
Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
I think Claroty Platform is a mature and scalable OT platform and it is designed for passive monitoring.
Global Leadership Council at a tech company with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
 

Room For Improvement

Claroty Platform needs improvements in pricing, UI, integrations, AI features, documentation, and streamlined licensing to boost market appeal.
Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

Claroty Platform's pricing is seen as expensive but valued for security features and competitive compared to Nozomi and DriveWell.
Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
For large enterprises with more than 10,000 assets, I think the investment could be as high as one million dollars.
Global Leadership Council at a tech company with 10,001+ employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

Claroty Platform enhances security and visibility for operational technology assets with seamless integration, real-time monitoring, and threat detection.
Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
 

Categories and Ranking

Claroty Platform
Ranking in Remote Access
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Vulnerability Management (23rd), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd), Secure Remote Access (1st)
Microsoft Intune
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Claroty Platform is 1.7%, up from 1.1% compared to the previous year. The mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Claroty Platform1.7%
Other92.9%
Remote Access
 

Featured Reviews

TarunKumar11 - PeerSpot reviewer
Global Leadership Council at a tech company with 10,001+ employees
Improved industrial asset visibility has transformed risk management and compliance monitoring
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platform could benefit from simpler licensing and pricing structures. The executive dashboard can improve as well, and they can expand their third-party integration. Additionally, their predictive AI-driven recommendations can be improved. I think it does provide for very good behavior analysis through AI capabilities and risk prioritization, which is generally quite trustworthy. As the capability of AI enhances, I think it can provide for better risk recommendations. Claroty Platform can have a better and simpler licensing arrangement. Their third-party integrations can expand. They can have better executive dashboards and more AI-driven predictive risk recommendations. I would rate them an eight for these reasons. Dashboards, licensing, integrations, and AI-driven recommendations are areas for improvement. Probably one more to add is that they can have better and more enhanced automated remediation workflows.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Energy/Utilities Company
9%
Comms Service Provider
6%
Computer Software Company
5%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise13
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
 

Questions from the Community

What needs improvement with Claroty Platform?
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platfor...
What is your primary use case for Claroty Platform?
I think a lack of visibility into industrial assets is the main use case for Claroty Platform. Claroty Platform is a cyber-physical system security platform. Lack of visibility into industrial asse...
What advice do you have for others considering Claroty Platform?
Claroty Platform has impacted my organization positively by reducing cyber risk, by making the incident detection faster, by improving compliance readiness, reducing operational downtime, and overa...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Rockwell Automation
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Claroty Platform vs. Microsoft Intune and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.