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ClickUp vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ClickUp improves efficiency and productivity, offering time savings without a team, though its value varies by company needs.
Sentiment score
6.7
Monday.com boosts productivity by streamlining tasks and communication, improving efficiency, and saving time and costs across industries.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
Solution Architect And Senior Consultant at Keysight Technologies
Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
Project Engineer at Unilever
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
Vice President, Finance and Operations at Fruitist
Some of the advantages or returns on investment we've seen since we started using monday.com include the time savings from automating tedious tasks, making team catch-ups quicker.
Sr. Project Manager at GlaxoSmithKline
 

Customer Service

Sentiment score
4.4
ClickUp's efficient customer service, knowledge base, and quick issue resolution contribute to high user satisfaction and reliability.
Sentiment score
7.4
Monday.com's support is praised for responsiveness and effectiveness, with occasional feedback on slow or impersonal service being infrequent.
I would rate their customer service a ten.
Head of Financial Team at resolutte
The customer support is very proactive, responsive, and easy to reach.
Sr. Project Manager at GlaxoSmithKline
monday.com is very cost-effective and it has great customer support.
Project Engineer at Unilever
 

Scalability Issues

Sentiment score
7.1
ClickUp scales well for teams of all sizes, though some features and the free version have limitations.
Sentiment score
7.9
Monday.com scales from startups to enterprises, offering features and automation, though pricing may impact smaller businesses' affordability.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
Compliance manager at Collective legal
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
Vice President, Finance and Operations at Fruitist
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that.
Project Engineer at Unilever
 

Stability Issues

Sentiment score
8.8
ClickUp is highly rated for stability, praised for reliable performance without glitches or downtime, often scoring nine or ten.
Sentiment score
7.9
Monday.com is reliable with minimal downtime, quickly resolving issues, making it a trusted platform for team management and tracking.
ClickUp is quite stable, and I don't see glitches or latency issues.
Solution Architect And Senior Consultant at Keysight Technologies
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Vice President, Finance and Operations at Fruitist
monday.com is very stable.
Project Engineer at Unilever
 

Room For Improvement

ClickUp needs UI, mobile app, AI integration, bug tracking, and documentation improvements to enhance user experience and customization.
Monday.com users desire better integrations, enhanced automation, customization, and improved mobile, reporting, and pricing features to address lags.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Solution Architect And Senior Consultant at Keysight Technologies
The need for a stable connection is critical as there are network issues that slow our processes down.
PM at Galaxy Software Services
I would like to have the ability to create more than two levels of subtasks in monday.com.
Project manager at WITS
The integration with Google Sheets is also not working very well.
Sr. Project Manager at GlaxoSmithKline
 

Setup Cost

ClickUp offers affordable, flexible pricing with competitive enterprise rates and free guest access, appealing to cost-conscious users.
Enterprise buyers find monday.com’s features and ROI justify its cost, recommending the pro plan for flexibility and functionality.
It is quite expensive.
Head of Financial Team at resolutte
The pricing is cost-effective, especially for my organization, helping us manage a lot of projects efficiently.
Sr. Project Manager at GlaxoSmithKline
The basic, standard, and pro plans range from $12 to $24 per user per month.
Data Engineer at a outsourcing company with 201-500 employees
 

Valuable Features

ClickUp streamlines team collaboration with a user-friendly interface, advanced task management, scheduling tools, and AI-enhanced automation features.
Monday.com boosts productivity with automation, customizable dashboards, integration, and user-friendly features for task management and collaboration.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
Solution Architect And Senior Consultant at Keysight Technologies
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
Compliance manager at Collective legal
monday.com saves time and gets everyone on the same page within my team.
Head of Financial Team at resolutte
monday.com has positively impacted my organization because automation helps us automate a lot of time-consuming and tedious tasks, and we've been able to save about 80% of our time.
Sr. Project Manager at GlaxoSmithKline
Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost.
Project Engineer at Unilever
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
monday.com
Ranking in Project Management Software
2nd
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
235
Ranking in other categories
CRM (5th), Project Portfolio Management (3rd), Marketing Management (4th), Opportunity Management (4th)
 

Mindshare comparison

As of March 2026, in the Project Management Software category, the mindshare of ClickUp is 1.2%, down from 1.9% compared to the previous year. The mindshare of monday.com is 4.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
monday.com4.2%
ClickUp1.2%
Other94.6%
Project Management Software
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Has improved project tracking accuracy and simplified team collaboration through flexible task workflows
On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
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Top Industries

By visitors reading reviews
Educational Organization
19%
Healthcare Company
8%
Marketing Services Firm
8%
Performing Arts
7%
Manufacturing Company
9%
Financial Services Firm
7%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise27
Large Enterprise30
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What is your experience regarding pricing and costs for ClickUp?
I do not know about the experience with pricing, setup cost, and licensing for ClickUp because I was not the one who set up the pricing, so I really do not know as it was not done by me.
What needs improvement with ClickUp?
I cannot think of any way ClickUp can be improved, probably because I have still been using it for a short while.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some notifications are very overwhelming. I also see a need for more tools to input d...
What is your primary use case for monday.com?
The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and continuing through the onboarding process. It helps keep our teams aligned and ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about ClickUp vs. monday.com and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.