

Monday.com and ClickUp are popular project management tools competing in the productivity software category. Based on functionality, ClickUp seems to have an edge due to its diverse view options and user-friendly interface.
Features: Monday.com offers visualization and workflow management tools, allowing customization in boards and automations that enhance productivity. Its comprehensive dashboards and project adaptability are valuable. ClickUp is favored for its real-time collaboration, task management boards, and multiple views like Gantt charts and dashboards, making it a versatile tool for various project tasks.
Room for Improvement: Monday.com users seek more customization within boards and better user administration options, alongside advanced integration features. Performance lags have been noted. ClickUp users desire enhanced UI/UX, better dashboard and reporting functionalities, and improved legacy software integrations. Streamlined interfaces and automation enhancements would benefit both platforms.
Ease of Deployment and Customer Service: Both monday.com and ClickUp offer straightforward deployment on the Public Cloud. Despite extensive training resources and support available, monday.com and ClickUp receive mixed reviews. While praised for setup ease, there are calls for better personalization in customer service responses.
Pricing and ROI: Pricing is a key differentiator, with monday.com being on the higher side due to its advanced features, which justify cost through significant ROI. ClickUp is more affordable with various pricing tiers and a free version, making it attractive to startups and small businesses. While some advanced features require extra payment, both platforms promise positive ROI when fully utilized.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
I would rate their customer service a ten.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
ClickUp is quite stable, and I don't see glitches or latency issues.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
| Product | Market Share (%) |
|---|---|
| monday.com | 4.3% |
| ClickUp | 1.2% |
| Other | 94.5% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 178 |
| Midsize Enterprise | 25 |
| Large Enterprise | 23 |
Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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