ClickUp vs Jira comparison

ClickUp and Atlassian are both solutions in the Project Management Software category. ClickUp is ranked #13 with an average rating of 8.8, while Atlassian is ranked #1 with an average rating of 8.7. ClickUp holds a 1.0% mindshare in PMS, compared to Atlassian’s 3.6% mindshare. Additionally, 90% of ClickUp users are willing to recommend the solution, compared to 91% of Atlassian users who would recommend it.

ClickUp

Read 20 ClickUp reviews

2,254 Views
2,074 Comparison Views

90% willing to recommend

Jira

Read 284 Jira reviews

22,055 Views
6,175 Comparison Views

91% willing to recommend

ClickUp

Jira

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Jira and ClickUp are prominent tools in the project management and issue-tracking category. ClickUp seems to have an upper hand in terms of simplicity and user-friendliness, while Jira is preferred for its extensive integration capabilities and robust functionalities.

Features: Jira is known for its powerful bug and issue tracking, seamless API integration, and support for agile methodologies. It integrates extensively with Atlassian and other tools. ClickUp offers user-friendly task management with AI integration for automation, capturing intricate task details efficiently. It provides customizable workflows with a range of templates and maintains a simpler interface than Jira.

Room for Improvement: Jira's complex customization can challenge new users, and its search capabilities could improve. It often requires third-party plugins for full functionality. ClickUp needs better email automation, improved integration capabilities, and closer alignment with agile methodologies. It also lacks efficient role and permission customization.

Ease of Deployment and Customer Service: Jira offers versatile deployment options, including private, public, and hybrid clouds, and on-premises. It largely relies on community support and documentation, with mixed technical support reviews. ClickUp deploys primarily on public cloud, providing straightforward deployment but with a less developed support system compared to Jira's established channels.

Pricing and ROI: Jira's pricing is higher, particularly as user numbers increase, but it offers a solid ROI for large enterprises. It provides cost-effective options for smaller teams with complex licensing for cloud and on-premises. ClickUp presents a competitive pricing model, affordable for small to mid-sized businesses, with free and premium tiers for flexibility and positive ROI.

To learn more, read our detailed ClickUp vs. Jira Report (Updated: June 2026).

Buyer's Guide

ClickUp vs. Jira

June 2026

Download the complete report

Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

ClickUp improves efficiency and productivity, offering time savings without a team, though its value varies by company needs.

Sentiment score

6.8

Jira boosts productivity, efficiency, and ROI through centralized planning and tracking, despite occasional plugin and tracking challenges.

A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the ClickUp report

Overall, the ROI mainly came from improved team productivity, better project visibility, reduced coordination efforts, faster issue tracking, and more predictable delivery execution.

RituRaj

SDE 2 at Virtusa

A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.

Amar-Kumar

Technical Lead at a tech services company with 501-1,000 employees

For more quotes and insights, download the Jira report

Customer Service

Sentiment score

4.4

ClickUp's efficient customer service, knowledge base, and quick issue resolution contribute to high user satisfaction and reliability.

Sentiment score

6.7

Jira's customer service is helpful and responsive, but delays and complex issues require more personalized and faster resolutions.

No quotes available

For more quotes and insights, download the ClickUp report

Jira's customer support is one of the best I have ever dealt with because they respond quickly.

Nathan Akimoff

CEO at 2Help

They usually reach out within one to two business days and give specific answers.

Yervand Akelyan

Senior Technical Support Engineer I at Krisp

Atlassian's biggest strength is its self-service ecosystem: documentation, community discussions, and integrations.

RituRaj

SDE 2 at Virtusa

For more quotes and insights, download the Jira report

Scalability Issues

Sentiment score

7.1

ClickUp scales well for teams of all sizes, though some features and the free version have limitations.

Sentiment score

7.2

Jira scales well for large enterprises but faces challenges with workflow customization and integration affecting user experience.

I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.

Lakseth Ratnaika

Compliance manager at Collective legal

For more quotes and insights, download the ClickUp report

In our experience, Jira scales well across team size growth, multiple departments, larger project portfolios, and complex Agile environments.

RituRaj

SDE 2 at Virtusa

Overall, Jira is highly scalable for both team size and project complexity.

reviewer2834961

student at a university with 51-200 employees

As the number of users, projects, and work items grows, Jira can scale effectively.

reviewer2650416

Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees

For more quotes and insights, download the Jira report

Stability Issues

Sentiment score

8.8

ClickUp is highly rated for stability, praised for reliable performance without glitches or downtime, often scoring nine or ten.

Sentiment score

7.6

Jira is generally stable and reliable but may face performance issues depending on customization, server setup, and user volume.

ClickUp is quite stable, and I don't see glitches or latency issues.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the ClickUp report

It handles team collaborations and large workloads consistently very well.

Ravi Raushan Kumar

Software Engineer at ValueMomentum

Downtime is very rare.

RituRaj

SDE 2 at Virtusa

In my experience, Jira is stable, with around 99% uptime.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

For more quotes and insights, download the Jira report

Room For Improvement

ClickUp needs UI, mobile app, AI integration, bug tracking, and documentation improvements to enhance user experience and customization.

Jira requires improvements in usability, integration, and training, with concerns in search, customization, workflows, and complex project management.

One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the ClickUp report

Focus more on improving API integration and automation tools, not just the design.

Nathan Akimoff

CEO at 2Help

One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

A simpler user experience for new users is necessary.

Vyas Shubham

Senior Quality Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Jira report

Setup Cost

ClickUp offers affordable, flexible pricing with competitive enterprise rates and free guest access, appealing to cost-conscious users.

Jira's pricing varies by user and features; enterprises appreciate its value despite rising costs with scale and plugins.

No quotes available

For more quotes and insights, download the ClickUp report

Even if only five people from your team use a financial plugin, you still pay for all 100 seats.

Nathan Akimoff

CEO at 2Help

Overall, Jira offers good value for an organization that actively uses its capabilities, but companies should plan carefully for long-term scaling costs, especially in large enterprise environments with many users and plugins.

RituRaj

SDE 2 at Virtusa

It is quite affordable, and the setup cost is low.

reviewer2834961

student at a university with 51-200 employees

For more quotes and insights, download the Jira report

Valuable Features

ClickUp streamlines team collaboration with a user-friendly interface, advanced task management, scheduling tools, and AI-enhanced automation features.

Jira offers customizable project management with bug tracking, agile support, robust integration, and collaboration features enhancing team productivity.

ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.

Lakseth Ratnaika

Compliance manager at Collective legal

For more quotes and insights, download the ClickUp report

You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.

Nathan Akimoff

CEO at 2Help

Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.

Vyas Shubham

Senior Quality Analyst at a consultancy with 51-200 employees

Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.

Yervand Akelyan

Senior Technical Support Engineer I at Krisp

For more quotes and insights, download the Jira report

Categories and Ranking

ClickUp

Ranking in Project Management Software

13th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Jira

Ranking in Project Management Software

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

284

Ranking in other categories

Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)

Mindshare comparison

As of June 2026, in the Project Management Software category, the mindshare of ClickUp is 1.0%, down from 1.9% compared to the previous year. The mindshare of Jira is 3.6%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software Mindshare Distribution
Product	Mindshare (%)
Jira	3.6%
ClickUp	1.0%
Other	95.4%

Project Management Software

Featured Reviews

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Has improved project tracking accuracy and simplified team collaboration through flexible task workflows

On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.

Read full review

RituRaj

SDE 2 at Virtusa

Centralized sprint boards have transformed our planning and now improve cross‑team visibility

While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Read full review

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Top Industries

By visitors reading reviews

Educational Organization

14%

Financial Services Firm

11%

Outsourcing Company

Construction Company

Manufacturing Company

17%

Financial Services Firm

13%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	109
Midsize Enterprise	60
Large Enterprise	152

Questions from the Community

What is your experience regarding pricing and costs for ClickUp?

I do not know about the experience with pricing, setup cost, and licensing for ClickUp because I was not the one who set up the pricing, so I really do not know as it was not done by me.

See all answers

What needs improvement with ClickUp?

I cannot think of any way ClickUp can be improved, probably because I have still been using it for a short while.

See all answers

What is your primary use case for ClickUp?

My main use case for ClickUp is communication and task management. I use ClickUp for communication to communicate within the team, and task management to ensure tasks are followed up and assigned t...

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

Which is better - Jira or Microsoft Azure DevOps?

Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...

See all answers

What is your experience regarding pricing and costs for Jira?

In terms of pricing and setup cost, my experience with the pricing and licensing of Jira was generally positive, especially compared to the operational value it provides for project management and ...

See all answers

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Product Reports

Buyer's Guide

ClickUp

June 2026

Download ClickUp product report

Buyer's Guide

Jira

June 2026

Download Jira product report

Also Known As

No data available

Jira Software

Overview

ClickUp offers efficient project and task management with a focus on collaboration and workflow automation, ideal for tracking timelines and assigning responsibilities.

ClickUp is designed to streamline team collaboration through its intuitive platform, leveraging AI, automation, and comprehensive task management features such as Gantt charts and timelines. Its customization capabilities support efficient resource planning and project tracking. Teams can easily adapt the platform to meet their needs, thanks to integration capabilities and templates. The inclusion of real-time chat and mobile apps enhances communication, and the audit trail feature adds accountability and transparency. While users appreciate ClickUp's robust offerings, improvements are sought in areas like better integration, automation, task management, and organized functionality, alongside enhanced email automation support and intuitive reporting to increase operational effectiveness.

What are ClickUp's Key Features?

Gantt Charts: Visualize projects with detailed timelines.
Automation: Automate repetitive tasks for increased efficiency.
Customization: Tailor workflows and dashboards to specific needs.
Real-Time Chat: Enhance team communication on projects.
Integrations: Connect seamlessly with multiple tools and platforms.

What Benefits or ROI Should Users Look For?

Improved Productivity: Optimize workflows and task management.
Enhanced Collaboration: Foster teamwork with integrated communication tools.
Accountability: Utilize audit trails for transparency in operations.
Versatile Customization: Adapt functionality to specific project requirements.

In industries like technology, marketing, and creative services, ClickUp facilitates project oversight by providing essential tools for tracking progress and assigning tasks. Teams utilize ClickUp for planning meetings, collaborating on documents, and managing customer relationships, ensuring efficiency and productivity through customizable statuses and fields.

ClickUp

Jira is a comprehensive tool favored by teams for its ability to streamline project management and enhance Agile workflows. Its versatile features, such as customization options and integration capabilities, enable efficient task management and collaboration.

Jira supports Agile methodologies through its adaptability and robust functionalities. Teams benefit from its customizable workflows, enabling seamless integration with third-party applications. Despite its complexity in customization and interface challenges, Jira is invaluable for sprint planning, backlog management, and issue tracking. It provides strong reporting tools, though some users highlight areas for improvement in documentation and stability. It's especially useful for IT, development, and marketing teams to maintain productivity and effective collaboration.

What are the key features of Jira?

Customization: Allows crafting specific workflows and processes tailored to team needs.
Agile Compatibility: Supports Scrum and Kanban boards for efficient Agile practices.
API Integration: Offers robust integration options with numerous plugins and tools.
Reporting Tools: Provides detailed analytics for informed sprint planning and tracking.

What benefits should users expect from Jira?

Enhanced Collaboration: Facilitates communication and teamwork across departments.
Improved Task Management: Streamlines tracking of tasks and issues for projects.
Flexibility: Adapts to diverse team requirements through customizable features.
Efficiency: Boosts productivity with support for Agile methodologies.

Jira's implementation in software development and project management sectors underscores its suitability for managing complex projects. Its use extends to QA and marketing for organizing workflows and ensuring effective task distribution. Despite some areas needing refinement, Jira remains integral for teams aiming to boost collaboration and maintain streamlined project processes.

Atlassian

Sample Customers

Information Not Available

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

Buyer's Guide

ClickUp vs. Jira

June 2026

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