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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
14th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of May 2025, in the Project Management Software category, the mindshare of ClickUp is 2.0%, up from 1.4% compared to the previous year. The mindshare of Jira is 9.2%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives reminders for important project dates and when a particular task is about to close."
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"The product has an efficient design."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"We can update tasks and track projects."
"The tool is pretty intuitive."
"The simplicity of the tool is valuable because it has categories and subcategories."
"It is great for visualization and project task assignments to team members."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"Jira's most valuable features are ease of use, simple to understand, and highly flexible. Additionally, you can use kanban or scrum which is a benefit."
"The UI is good. It's simple and not very complicated. It's very good for tracking."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"I can use Jira Query Language (JQL) to write queries to see the stories that are there for the current sprint. I can also sort them by assignment. I also use Jira is for burndown charts, which give an indication of how efficiently the squad is performing. I also use the Active Sprints function and a feature called Planning Poker."
"The most valuable feature of Jira is the project package for development."
"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
 

Cons

"More automation features must be added."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"ClickUp's interface needs improvement."
"The product is not user-friendly."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"The tool is not user-friendly."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"They should explain better how costs and licensing are distributed."
"Jira's collaboration and integration with other apps and tools could be improved."
"The solution lacks integration with visualization tools like Power BI or Tableau, which would be beneficial for better insights."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"Based on the feedback from my admin, it is sometimes difficult to find some of the features. It is not a big deal, but its configuration interface can be improved to make it easy to find things."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface."
"Jira required a significant amount of system resources, particularly for larger organizations with extensive workflows and numerous projects."
 

Pricing and Cost Advice

"The product has good pricing."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"ClickUp’s pricing is better than Jira Align’s."
"I use the free version."
"The product is expensive."
"ClickUp is affordable."
"The product’s cost is high."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"We are on an annual license and could be less expensive."
"Worth the extra cost."
"The basic price of Jira is reasonable, but for each plugin, we have to keep paying more. When you add it all up, it can be expensive. The main problem we face is we are forced to purchases plugin licenses for users who are not going to use them. For example, we have Jira licenses for approximately 450 people but if we only want a purchase a plugin for few people it is mandatory to buy the license for the 450 people who have Jira licensees. This is a problem because sometimes we need plugins for the product manager or for people in charge of the report, not everyone. For us, it can be very expensive in the end, they should alter this policy to allow plugins for only a set number of licenses."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"The price of the solution could be less expensive. We pay annually for the solution."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
11%
Financial Services Firm
7%
Educational Organization
6%
Educational Organization
48%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What is your experience regarding pricing and costs for ClickUp?
I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.