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CloudBees vs SolarWinds Network Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Microsoft Intune boosts ROI by reducing setup time, IT workload, third-party tool use, and infrastructure costs while enhancing security.
Sentiment score
6.7
CloudBees offers reliable support and automation, enhancing ROI and efficiency in deployments and security audits over Jenkins.
Sentiment score
7.2
SolarWinds Network Configuration Manager offers valuable automation and compliance features, enhancing ROI by reducing engineer reliance and improving issue resolution.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.7
Microsoft Intune support is slow and inconsistent, but premium users experience faster, more effective assistance from higher-level engineers.
Sentiment score
6.4
CloudBees offers responsive customer service and technical support, though some users report recurring issues and suggest prioritizing user needs.
Sentiment score
6.6
SolarWinds Network Configuration Manager's support is generally satisfactory, but users desire faster response times and better ticket prioritization.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Technical support is limited but generally acceptable as we possess skilled personnel, making us less dependent on SolarWinds.
Managed Services Engineer at Loop1 Systems
SolarWinds tech support is a strong point.
MD at Thembanet
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based management for multiple platforms, seamlessly accommodating diverse organizational sizes and growth needs.
Sentiment score
7.5
CloudBees efficiently scales across environments, supporting microservices and integrations, with users praising its operational flexibility and adaptability.
Sentiment score
7.6
SolarWinds Network Configuration Manager is highly scalable, supporting thousands of devices efficiently for varying enterprise sizes, despite past issues.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
The product is scalable as SolarWinds increased its licensing capacity from supporting 12,000 devices to 48,000 devices with stack licenses.
Managed Services Engineer at Loop1 Systems
 

Stability Issues

Sentiment score
7.1
Microsoft Intune is reliable for endpoint management despite occasional minor bugs and delays during policy deployments or updates.
Sentiment score
6.6
CloudBees stability is generally rated high, but setup, upgrades, and scaling present challenges affecting overall user satisfaction.
Sentiment score
7.6
Users praise SolarWinds NCM for stability and performance, but mention occasional issues from OS updates and system specifications.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
The deployment can take a couple of hours or a couple of minutes.
Senior Qe Lead at Cognizant
 

Room For Improvement

Microsoft Intune faces challenges with user interface, configuration, compatibility, integration, security, and customization, impacting efficiency.
CloudBees users seek improved error previews, faster resolutions, better UI, AI integration, and enhanced tool integration and performance.
SolarWinds requires improvements in report generation, compliance, AI features, integration, device support, interface, security, automation, and performance.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
If possible, we could sort the logs so we can get the exact error on one page.
Senior Qe Lead at Cognizant
Currently, there are limitations in performing tasks without logging into routers directly.
Managed Services Engineer at Loop1 Systems
I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager.
MD at Thembanet
 

Setup Cost

Microsoft Intune is cost-effective for enterprises using bundled licenses, though standalone pricing may be high for smaller businesses.
Enterprise users justify CloudBees' high pricing due to valuable benefits, appreciated licensing model, and core product features.
SolarWinds Network Configuration Manager offers reliable features with prices from $1,000-$30,000 yearly, despite initial setup challenges.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
MD at Thembanet
 

Valuable Features

Microsoft Intune offers efficient device management, security, and integration with Microsoft 365, enhancing operational efficiency and user experience.
CloudBees excels with user-friendly interface, strong integrations, scalability, security, and features, ideal for complex CI/CD management.
SolarWinds Network Configuration Manager automates backups, compliance, and upgrades while enhancing security and network performance with real-time insights.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us.
Senior Qe Lead at Cognizant
The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions.
MD at Thembanet
Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time configuration change monitoring are highly beneficial features of SolarWinds Network Configuration Manager.
Managed Services Engineer at Loop1 Systems
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
355
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Value Stream Management Software (2nd), DevSecOps (4th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (9th)
SolarWinds Network Configur...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Network Automation (4th)
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of CloudBees is 2.0%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Network Configuration Manager is 3.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
CloudBees2.0%
SolarWinds Network Configuration Manager3.0%
Other89.6%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
19%
Construction Company
15%
Manufacturing Company
9%
Computer Software Company
6%
Government
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business149
Midsize Enterprise60
Large Enterprise177
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise18
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error i...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can b...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, featu...
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automat...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) a...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
SolarWinds NCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about CloudBees vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.