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Cofense Platform vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cofense Platform
Ranking in Security Awareness Training
27th
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Email Security (44th), Security Incident Response (13th), Threat Intelligence Platforms (TIP) (42nd)
Proofpoint’s ZenGuide
Ranking in Security Awareness Training
2nd
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Security Awareness Training category, the mindshare of Cofense Platform is 1.5%, up from 0.2% compared to the previous year. The mindshare of Proofpoint’s ZenGuide is 7.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Proofpoint’s ZenGuide7.0%
Cofense Platform1.5%
Other91.5%
Security Awareness Training
 

Featured Reviews

MohamedShaker - PeerSpot reviewer
Sales Team Leader at ITVikings
Secures the business for customers quickly and accurately
It secures the business for the customers. For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment.
EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment."
"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
 

Cons

"If they continue improving and enhancing this solution, it could be even faster and more accurate."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
 

Pricing and Cost Advice

Information not available
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
14%
Financial Services Firm
10%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
 

Also Known As

Cofense Intelligence, PhishMe Intelligence, Intelligence ThreatHQ, Cofense Triage, Cofense LMS
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

Jackson Health System
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about KnowBe4, Proofpoint, Huntress and others in Security Awareness Training. Updated: December 2025.
881,082 professionals have used our research since 2012.