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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Security Awareness Training (12th)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Learning Management Systems (LMS) (3rd)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 4.2%, up 2.8% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 8.7% mindshare, up 8.8% since last year.
Security Awareness Training
Learning Management Systems (LMS)
 

Featured Reviews

DM
Customizable features and seamless setup enhance security training
In my opinion, some of the most valuable features of Proofpoint's ZenGuide include the customization, allowing us to add our own branding and themes to the automated emails that are sent, as well as the training. The phishing simulations, from what I've seen so far, run pretty well. There's a significant amount of campaign options to choose from. I appreciate how customizable they are so that we can fine-tune it to specifically target things related to what we work on. The training content seems comparable based on what I've seen compared to other tools such as KnowBe4 ( /products/knowbe4-reviews ). The implementation of Proofpoint's ZenGuide has affected my IT team's workload regarding email security management, but not significantly. Most of these features seem fairly automated and easy to set up. For example, setting up a phishing campaign doesn't take too long, so it hasn't affected us substantially.
Manikandan Nair - PeerSpot reviewer
Enhancing employee education and powerful training features but has integration challenges
We have been using SAP SuccessFactors Learning to educate employees on various topics. It helps create content and review the number of employees who have completed training and their knowledge of those topics SAP SuccessFactors Learning has been used for business training, security learning, and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"The tool allows us to create content and review employee progress in their educational knowledge."
"The most valuable feature is the smooth integration."
"The best feature of SAP SuccessFactors Learning for me is the assignment profile. It's a rather specific feature, but this is what comes to mind."
"Reporting is very nice."
"The solution is a user-friendly application for learning, designing, and setting up courses."
"The solution's most valuable feature is tracking."
"The product offers a lot of information which we can share with systems."
"Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"The only drawback of the tool is that it is dependent on its database."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"There is no portal within the tool for collaboration."
"The GUI and dashboards are areas in the solution with shortcomings where improvements are required."
"The flexibility and user-friendliness of the user's front end can be improved."
"The product's configuration process needs improvement."
"SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility."
"The consultants implementing this solution could be more knowledgeable."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"I rate the price for SAP SuccessFactors Learning an eight out of ten, with ten being the highest."
"The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices."
"The additional costs in the solution are based on usage and in regard to the functionalities or services leveraged."
"The solution is expensive, but it's a good product."
"The solution is really cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten."
"The pricing changes and the license amount is quite costly."
"The tool is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Comms Service Provider
11%
Manufacturing Company
8%
Performing Arts
8%
Manufacturing Company
13%
Financial Services Firm
9%
Retailer
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
There are areas of improvement regarding interfaces, interconnections, and specific modules, such as fleet maintenance. We encounter challenges when connecting with external systems and moving from...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: April 2025.
851,604 professionals have used our research since 2012.