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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Security Awareness Training (4th)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Learning Management Systems (LMS) (2nd)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 6.4%, up 2.6% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 7.4% mindshare, down 8.7% since last year.
Security Awareness Training
Learning Management Systems (LMS)
 

Featured Reviews

DM
Customizable features and seamless setup enhance security training
In my opinion, some of the most valuable features of Proofpoint's ZenGuide include the customization, allowing us to add our own branding and themes to the automated emails that are sent, as well as the training. The phishing simulations, from what I've seen so far, run pretty well. There's a significant amount of campaign options to choose from. I appreciate how customizable they are so that we can fine-tune it to specifically target things related to what we work on. The training content seems comparable based on what I've seen compared to other tools such as KnowBe4. The implementation of Proofpoint's ZenGuide has affected my IT team's workload regarding email security management, but not significantly. Most of these features seem fairly automated and easy to set up. For example, setting up a phishing campaign doesn't take too long, so it hasn't affected us substantially.
Manikandan Nair - PeerSpot reviewer
Enhancing employee education and powerful training features but has integration challenges
We have been using SAP SuccessFactors Learning to educate employees on various topics. It helps create content and review the number of employees who have completed training and their knowledge of those topics SAP SuccessFactors Learning has been used for business training, security learning, and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"One valuable aspect of SAP SuccessFactors Learning is its stability and established customer base, particularly evident in modules like Employee Central."
"The tool allows us to create content and review employee progress in their educational knowledge."
"Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires."
"The product offers a lot of information which we can share with systems."
"Safety is the most robust aspect of this platform."
"It is a very stable tool. It is the most stable security application."
"The solution is a user-friendly application for learning, designing, and setting up courses."
"The platform's most valuable feature is personalized learning recommendations."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation."
"The GUI and dashboards are areas in the solution with shortcomings where improvements are required."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"The product needs to improve its escalation system."
"The solution should have a more user-friendly dashboard because its current dashboard is not so great."
"The product must make the integrations more seamless."
"The only drawback of the tool is that it is dependent on its database."
"There is no portal within the tool for collaboration."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"My company does have to make yearly payments towards the licensing costs of the solution. My company considers the solution to be worth its price, but we don't consider it to be a cheap solution."
"The tool is cheap."
"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"You need to procure licensing and it is expensive."
"The solution is really cheap."
"Compared to Workday, SAP SuccessFactors Learning is not an expensive solution."
"The pricing changes and the license amount is quite costly."
"A company is required to pay annual licensing fees."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
12%
Computer Software Company
11%
Performing Arts
7%
Manufacturing Company
13%
Financial Services Firm
9%
Retailer
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
I do not have many recommendations for improvements for Proofpoint's ZenGuide right now. I am still fairly new to it, so I might find some recommendations as I use it more, but at the moment, I don...
What is your primary use case for Wombat Security Education Platform?
Our use cases for Proofpoint's ZenGuide involve training company-wide on security awareness, phishing, and running phishing simulations every quarter or so.
What advice do you have for others considering Wombat Security Education Platform?
I am not actually sure about the compliance enforcement capabilities of Proofpoint's ZenGuide, so I cannot comment on whether that has an impact. Based on my experience, I would rate Proofpoint's Z...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest ...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: August 2025.
865,295 professionals have used our research since 2012.