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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
Security Awareness Training (2nd)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Learning Management Systems (LMS) (2nd)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 7.0%, up 2.9% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 3.0% mindshare, down 9.1% since last year.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Proofpoint’s ZenGuide7.0%
KnowBe417.7%
Mimecast Engage Awareness Training4.8%
Other70.5%
Security Awareness Training
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors Learning3.0%
Cornerstone Learn4.4%
Moodle4.0%
Other88.6%
Learning Management Systems (LMS)
 

Featured Reviews

EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.
ManujGupta - PeerSpot reviewer
Chief Executive Officer at Orane Consulting Pvt Ltd
User satisfaction grows with valuable features and excellent customer support
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest updates primarily on the mobile user experience side, reporting, dashboarding, and workflows. An AI version would definitely help significantly. Integrating SAP SuccessFactors Learning with HR systems through HR processes in my organization is very difficult.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"The analytics and reporting features are very helpful."
"The most valuable features are continuous performance, activities, achievements, objectives for performance appraisal, and development learning."
"The interface is really friendly, and the training embedded in it is very easy to use, explore, and search. The catalog is pretty strong."
"The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings."
"The product offers a lot of information which we can share with systems."
"The platform's most valuable feature is personalized learning recommendations."
"The solution's most valuable feature is tracking."
"Safety is the most robust aspect of this platform."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
"One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop."
"It's very difficult to do simple activities using the tool, like getting a report."
"The flexibility and user-friendliness of the user's front end can be improved."
"There is room for enhancement in their core HR system, Employee Central."
"SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility."
"What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features."
"There is no portal within the tool for collaboration."
"The technical support team has room for improvement."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"The solution is expensive, but it's a good product."
"Compared to Workday, SAP SuccessFactors Learning is not an expensive solution."
"I rate the price for SAP SuccessFactors Learning an eight out of ten, with ten being the highest."
"A company is required to pay annual licensing fees."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten."
"You need to procure licensing and it is expensive."
"My company does have to make yearly payments towards the licensing costs of the solution. My company considers the solution to be worth its price, but we don't consider it to be a cheap solution."
"The solution is really cheap."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise17
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest ...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Proofpoint, Huntress and others in Security Awareness Training. Updated: December 2025.
881,082 professionals have used our research since 2012.