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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Security Awareness Training (4th)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Learning Management Systems (LMS) (2nd)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 7.3%, up 2.4% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 5.6% mindshare, down 9.4% since last year.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Proofpoint’s ZenGuide7.3%
KnowBe425.8%
Proofpoint Email Protection9.6%
Other57.3%
Security Awareness Training
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors Learning5.6%
Cornerstone Learn7.1%
Moodle7.0%
Other80.3%
Learning Management Systems (LMS)
 

Featured Reviews

DM
Customizable features and seamless setup enhance security training
In my opinion, some of the most valuable features of Proofpoint's ZenGuide include the customization, allowing us to add our own branding and themes to the automated emails that are sent, as well as the training. The phishing simulations, from what I've seen so far, run pretty well. There's a significant amount of campaign options to choose from. I appreciate how customizable they are so that we can fine-tune it to specifically target things related to what we work on. The training content seems comparable based on what I've seen compared to other tools such as KnowBe4. The implementation of Proofpoint's ZenGuide has affected my IT team's workload regarding email security management, but not significantly. Most of these features seem fairly automated and easy to set up. For example, setting up a phishing campaign doesn't take too long, so it hasn't affected us substantially.
ManujGupta - PeerSpot reviewer
User satisfaction grows with valuable features and excellent customer support
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest updates primarily on the mobile user experience side, reporting, dashboarding, and workflows. An AI version would definitely help significantly. Integrating SAP SuccessFactors Learning with HR systems through HR processes in my organization is very difficult.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires."
"The platform now offers an improved user interface with options like custom cards and banners that enhance the user experience."
"The analytics and reporting features are very helpful."
"The most valuable feature for us in SAP SuccessFactors is the Performance Management module."
"One valuable aspect of SAP SuccessFactors Learning is its stability and established customer base, particularly evident in modules like Employee Central."
"The learning features are great."
"The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings."
"SAP SuccessFactors Learning is highly scalable."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"The GUI and dashboards are areas in the solution with shortcomings where improvements are required."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"The consultants implementing this solution could be more knowledgeable."
"The technical support team has room for improvement."
"The only drawback of the tool is that it is dependent on its database."
"The solution should have a more user-friendly dashboard because its current dashboard is not so great."
"It's very difficult to do simple activities using the tool, like getting a report."
"We encounter challenges when connecting with external systems and moving from one platform to another within SAP."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"The price of SAP SuccessFactors Learning could be better, it is expensive. There is an annual subscription. It's overpriced for small enterprises."
"A company is required to pay annual licensing fees."
"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"The additional costs in the solution are based on usage and in regard to the functionalities or services leveraged."
"SAP SuccessFactors Learning is an on-premise solution, there is a one-time fee, which will be given by a company during the implementation. Additionally, there are support fees, which are annual."
"The pricing changes and the license amount is quite costly."
"The solution is expensive, but it's a good product."
"The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
13%
Computer Software Company
13%
Performing Arts
6%
Manufacturing Company
11%
Retailer
9%
Financial Services Firm
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise17
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
I do not have many recommendations for improvements for Proofpoint's ZenGuide right now. I am still fairly new to it, so I might find some recommendations as I use it more, but at the moment, I don...
What is your primary use case for Wombat Security Education Platform?
Our use cases for Proofpoint's ZenGuide involve training company-wide on security awareness, phishing, and running phishing simulations every quarter or so.
What advice do you have for others considering Wombat Security Education Platform?
I am not actually sure about the compliance enforcement capabilities of Proofpoint's ZenGuide, so I cannot comment on whether that has an impact. Based on my experience, I would rate Proofpoint's Z...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest ...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: September 2025.
868,759 professionals have used our research since 2012.