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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
Security Awareness Training (3rd)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Learning Management Systems (LMS) (1st)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 6.3%, up 2.9% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 2.7% mindshare, down 9.1% since last year.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Proofpoint’s ZenGuide6.3%
KnowBe416.6%
Riot6.4%
Other70.69999999999999%
Security Awareness Training
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors Learning2.7%
Cornerstone Learn4.2%
Moodle3.9%
Other89.2%
Learning Management Systems (LMS)
 

Featured Reviews

EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.
Renelia Villanueva - PeerSpot reviewer
Vice President & Group Head People & Workplace Management at PLDT Enterprise
Integrated employee data has improved HR coordination but reporting and interface still need work
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done. I have already raised this request to the support team, and they mentioned that the same request has come from other companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"It is a stable solution...It is a scalable solution."
"The most valuable feature is the smooth integration."
"I like the product because it has logically synchronized modules."
"I find the user interface user-friendly compared to the initial application."
"SAP SuccessFactors Learning is very user-friendly."
"Cloud Solution enables accessing the system from the internet, with no need to be within the company network."
"It is a stable solution."
"The platform's most valuable feature is personalized learning recommendations."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
"I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it."
"One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop."
"The product's configuration process needs improvement."
"The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications."
"SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility."
"The only drawback of the tool is that it is dependent on its database."
"The GUI and dashboards are areas in the solution with shortcomings where improvements are required."
"The flexibility and user-friendliness of the user's front end can be improved."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"The additional costs in the solution are based on usage and in regard to the functionalities or services leveraged."
"You need to procure licensing and it is expensive."
"The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices."
"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"My company does have to make yearly payments towards the licensing costs of the solution. My company considers the solution to be worth its price, but we don't consider it to be a cheap solution."
"The solution is really cheap."
"The price of SAP SuccessFactors Learning could be better, it is expensive. There is an annual subscription. It's overpriced for small enterprises."
"SAP SuccessFactors Learning is an on-premise solution, there is a one-time fee, which will be given by a company during the implementation. Additionally, there are support fees, which are annual."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
14%
Retailer
8%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest ...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: January 2026.
881,733 professionals have used our research since 2012.