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Cofense Platform vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cofense Platform
Ranking in Email Security
41st
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Security Incident Response (13th), Threat Intelligence Platforms (TIP) (41st), Security Awareness Training (15th)
TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Cofense Platform is 1.0%, up from 0.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.2%
Cofense Platform1.0%
Other97.8%
Email Security
 

Featured Reviews

MohamedShaker - PeerSpot reviewer
Sales Team Leader at ITVikings
Secures the business for customers quickly and accurately
It secures the business for the customers. For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment."
"Overall, the intuitiveness of this product is pretty good."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"SpamTitan is extremely easy to learn and use."
"Their superior service comes at a very cost-effective price. This is the biggest part that really allows us to remain competitive. Their pricing for us has just been great. They have helped us to be where we need to be. They really do partner with us in that way so we can get more business. They provide the right pricing, which lets us remain competitive."
"The initial setup was relatively easy."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"[One of the] things that make[s] it really attractive to end-users... is their ability to manage their own spam queues via the reports that SpamTitan offers. It allows them to determine what is spam and what isn't."
"I like SpamTitan's email sandboxing. It is very effective and blocks almost 99% of spam. It also has zero-day threat protection."
 

Cons

"If they continue improving and enhancing this solution, it could be even faster and more accurate."
"The solution is very slow, it crashes and we have difficulties getting emails."
"There is no plugin for Outlook, which might be of an advantage so that you can just click on a link in Outlook that takes you right to your quarantine list. It doesn't have that at the moment."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker."
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
"I'm not 100% sure how well they scan certain attachments."
 

Pricing and Cost Advice

Information not available
"The pricing for this solution is fair, and comparable with other products."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"I have been really happy with them. For the price, I don't want to change."
"I pay $650 per year for 50 licenses."
"The pricing and licensing are acceptable. The licensing is somewhat different; TitanHQ gives us a peak cap of simultaneous users, which they calculate as the number of email addresses viewed through so many days or weeks. That's considered our number of users, but it isn't always a one-to-one relationship, making it harder to resell. We can't say precisely that the solution costs X per month per user, but that's how we present the price to potential customers, and we just ensure we receive more than we pay to TitanHQ. The licensing hasn't caused us any problems, but it would be better if the pricing were per-user. I know that's not easy to achieve on a technical level."
"We're satisfied with the pricing and licensing for SpamTitan."
"The price is good by today's standards. You actually get what you pay for."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
9%
Insurance Company
8%
Computer Software Company
15%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Cofense Intelligence, PhishMe Intelligence, Intelligence ThreatHQ, Cofense Triage, Cofense LMS
No data available
 

Overview

 

Sample Customers

Jackson Health System
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: January 2026.
881,757 professionals have used our research since 2012.