Commvault Cloud vs MSP360 Backup comparison

Commvault and MSP360 are both solutions in the Backup and Recovery category. Commvault is ranked #4 with an average rating of 8.4, while MSP360 is ranked #55. Commvault holds a 3.6% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

25,186 Views
14,860 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,903 Views
2,381 Comparison Views

100% willing to recommend

Commvault Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and MSP360 Backup compete in the backup solutions category. Users are generally happier with Commvault Cloud for its pricing and support, while MSP360 Backup is favored for its features and reliability, making it a more comprehensive choice for some users.

Features: Commvault Cloud provides robust data protection, scalability, and a broad feature set. MSP360 Backup offers flexibility, ease of use, and cloud integration. Its straightforward setup process and user-friendly nature are highlighted by users.

Room for Improvement: Commvault Cloud needs a more intuitive experience, faster support response times, and improved complexity management. MSP360 Backup requires better reporting tools, more customization options, and enhancements in certain areas highlighted by users.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, though its comprehensive capabilities are acknowledged. Customer service reviews are mixed, with some seeking quicker resolutions. MSP360 Backup's deployment is smoother, with positive feedback on its support and responsive, helpful service.

Pricing and ROI: Commvault Cloud generally has higher setup costs but offers substantial ROI for large-scale deployments. MSP360 Backup provides better cost efficiency, especially for smaller organizations. Users find its pricing more predictable and aligned with budget constraints.

To learn more, read our detailed Commvault Cloud vs. MSP360 Backup Report (Updated: April 2026).

Buyer's Guide

Commvault Cloud vs. MSP360 Backup

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in Backup and Recovery

4th

Ranking in Cloud Backup

4th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

eDiscovery (3rd), Disaster Recovery as a Service (4th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

45th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (6th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.6%, down from 7.5% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.6%
MSP360 Backup	1.1%
Other	95.3%

Backup and Recovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Commvault is very simple to use and it is automated."

"The most valuable feature of Metallic is its flexibility and user-friendly."

"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."

"I can leverage on cloud storage technologies as well and restore it with granularity level that I have not seen in any other data management tool."

"This solution gives me the full insight without having to use other products, metrics, or reporting tools."

"Commvault's Command Center is one of the best solutions out there, and you can rely on Commvault solutions for the most complex and most demanding environments."

"The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application."

"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."

More Commvault Cloud pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The UI is pretty good; it's very simple and very user-friendly."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

Cons

"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."

"The price could be lower."

"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."

"Commvault is too expensive."

"Its major disadvantage is it's expensive."

"I don't know much about the pricing and licensing, but I do know it is very expensive."

"They could work on the implementation of the features."

"When we send a query to Commvault, they take a long time to answer our questions."

More Commvault Cloud cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution's pricing is very high."

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

Pricing and Cost Advice

"The price could always be lower."

"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."

"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."

"The cost of an integrator license is moderate and its features cover most customers."

"The price is a little bit high."

"Compared to other competitors and vendors the pricing is fair."

"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."

"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."

More Commvault Cloud pricing and cost advice

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

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What needs improvement with ThreatWise?

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What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

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Comparisons

Rubrik vs Commvault Cloud

Compared 8% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Veeam Data Platform vs MSP360 Backup

Compared 4% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

NinjaOne vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Commvault Cloud

May 2026

Download Commvault Cloud product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Cloudberry Backup

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

StratX

Buyer's Guide

Commvault Cloud vs. MSP360 Backup

April 2026

Free Report: Commvault Cloud vs. MSP360 Backup

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