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Comodo MDR vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comodo MDR
Ranking in Managed Detection and Response (MDR)
38th
Average Rating
10.0
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Managed Detection and Response (MDR)
31st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (19th), Security Information and Event Management (SIEM) (48th), SOC as a Service (7th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of Comodo MDR is 0.9%, up from 0.3% compared to the previous year. The mindshare of Netsurion is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Netsurion1.2%
Comodo MDR0.9%
Other97.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Navin Mohinani - PeerSpot reviewer
CEO at Forte IT Solutions
Have faced integration challenges but continue to benefit from strong security and proactive response features
The biggest advantage of the product, as I see it as a reseller, is its security and reporting. The automated incident response feature in Comodo MDR works fantastic. When customers install custom tailor-made software which is not recognized by Comodo MDR endpoint detection response tool, it runs in an isolated environment, virtual environment, sandbox environment. If it determines that this software is not secure, not verified, or not approved by system admin, it blocks the software immediately. The software will not run, and it sends a report to the admin email instantly. If there is any issue with the software or if any incident such as a malware attack or ransomware attack is happening, or something is trying to make changes to the system files, it immediately blocks the software tool and reports back to the admin. As a reseller partner and secondary admin for the customers, my team and I directly receive a mail, and we take control of that machine. It even blocks complete network access to that machine. On the hardware side, if there is a hard disk full or RAM 90% usage or CPU 90% usage or any of these incidents, we set up an alert notification option for it. The moment these incidents occur, it sends an alert so we can recommend customers upgrade their hardware or check if there is any malfunctioning software consuming too much RAM and CPU. This incident response use case helps us keep customer machines' performance to the maximum. The 24/7 monitoring capability supports a lot in contributing to our cybersecurity strategy. It is very much compatible with our goal.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is its around-the-clock, 365-day-a-year online technical support."
"The product is fairly new compared to others like Trend Micro or Symantec. However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers. It can prevent malicious operations from spreading to other applications or the network. This feature is particularly effective because it operates at the IO level, unlike behavior or signature analysis used by other products. It contains threats and alerts administrators about whether they are false positives or real threats that need immediate action or support recommendations."
"However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers."
"The automated incident response feature in Comodo MDR works fantastic; when customers install custom tailor-made software which is not recognized by Comodo MDR, it runs in an isolated environment, and if it determines the software is not secure, it blocks it immediately and sends a report to the admin."
"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"Expediting incident response is really great."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
 

Cons

"I think having a higher level of MDR would be beneficial, although it's quite expensive."
"They should consider adopting the desktop version as a solution."
"I think having a higher level of MDR would be beneficial, although it's quite expensive. This would involve not just monitoring the network but also taking actions to stop and detect threats. We haven't implemented this yet, but we're considering it for our organization's plans."
"Users pay $60 per user per year, and in case there is an issue, support tickets take nearly three days or sometimes even more for a clear resolution or an answer."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
 

Pricing and Cost Advice

"The pricing falls within the moderate range."
"The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide discounts to enterprises."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Outsourcing Company
13%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What needs improvement with Comodo MDR?
Areas for improvement are mainly on the software side. They are trying to integrate some functionalities, but their API integration with some CRM and invoicing tools is not appropriate or 100% comp...
What is your primary use case for Comodo MDR?
The major use case for the product is mainly for endpoint security and endpoint management.
What advice do you have for others considering Comodo MDR?
The real-time threat analysis aspect of the product helps minimize downtime. If there is an issue, there is an issue. The moment it detects a removable issue, it removes it in the background. One o...
Ask a question
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Also Known As

Comodo Managed Detection and Response
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Comodo MDR vs. Netsurion and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.