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Conga Contract Lifecycle Management (CLM) vs HCL Digital Commerce comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Product Configuration and Quoting (6th), Contract Management Software (2nd)
HCL Digital Commerce
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
eCommerce Platforms (6th)
 

Mindshare comparison

Conga Contract Lifecycle Management (CLM) and HCL Digital Commerce aren’t in the same category and serve different purposes. Conga Contract Lifecycle Management (CLM) is designed for Contract Management Software and holds a mindshare of 3.8%, up 2.5% compared to last year.
HCL Digital Commerce, on the other hand, focuses on eCommerce Platforms, holds 3.0% mindshare, down 5.9% since last year.
Contract Management Software Market Share Distribution
ProductMarket Share (%)
Conga Contract Lifecycle Management (CLM)3.8%
DocuSign CLM8.2%
Agiloft Contract Lifecycle Managment (CLM)7.0%
Other81.0%
Contract Management Software
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
HCL Digital Commerce3.0%
Adobe Commerce6.8%
SAP Commerce Cloud6.1%
Other84.1%
eCommerce Platforms
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
NP
Software Engineer at a tech vendor with 1,001-5,000 employees
Unified complex B2B commerce has streamlined workflows and now supports faster global ordering
While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services. Additionally, an improvement in speed would be advantageous; for example, if orders could be processed within a minute instead of three to four minutes, we could boost selling time.Optimizing for sales productivity to minimize processing time while maximizing sales time would also be valuable. Regarding challenges, the complexity of the structure due to large product catalogs, complex pricing, multiple brands, and regional requirements does create challenges. Reducing these complexities through HCL Digital Commerce's features could streamline our operations, particularly regarding ERP, CRM, payments, security, performance, and scalability.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
13%
Financial Services Firm
7%
Educational Organization
6%
Retailer
17%
Manufacturing Company
16%
Computer Software Company
12%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Because it was all customer-driven, I am not even sure about the pricing and the setup cost. For licensing of Conga Contract Lifecycle Management (CLM), we had the Salesforce Ultimate subscription ...
What needs improvement with Conga Contract Lifecycle Management (CLM)?
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of temp...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) involves a customer who has around 10 different record types. We work on getting the contract through the end-to-end contract lifecycl...
What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
Regarding pricing, setup costs, and licensing, while I am not entirely certain of the specifics, I know that the setup and licensing costs are relatively cheaper compared to other systems.
What needs improvement with HCL Digital Commerce?
While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user...
 

Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
IBM Digital Commerce, IBM WebSphere Commerce
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt