No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise RMM vs FortiMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Network Monitoring Software
60th
Ranking in IT Infrastructure Monitoring
49th
Ranking in IT Alerting and Incident Management
17th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Server Monitoring (22nd), Cloud Monitoring Software (35th), Remote Monitoring and Management (RMM) (7th), Patch Management (22nd), Unified Endpoint Management (UEM) (18th)
FortiMonitor
Ranking in Network Monitoring Software
37th
Ranking in IT Infrastructure Monitoring
39th
Ranking in IT Alerting and Incident Management
16th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. The mindshare of FortiMonitor is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
FortiMonitor0.7%
ConnectWise RMM0.6%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"We've seen a lot of MSPs who have grown by using Continuum."
"The most valuable feature is the patching solution."
"It enables us to respond to issues quickly and efficiently."
"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."
"The technical support has been fantastic."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"FortiMonitor's dashboard is very informative and user-friendly."
"The product's initial setup phase is easy."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"Overall, I would recommend FortiMonitor to others."
"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
 

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"The solution could improve by offering better overall management and dashboards."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"ConnectWise RMM sometimes has a lag, and the speed can be an issue."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"FortiMonitor needs to improve its alert system."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"The solution's initial setup process is time-consuming."
"For our type of country, it is always expensive, but it has competitive pricing."
 

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"There are additional costs needed for certain functionality, such as scalability."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"FortiMonitor's price is very high."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
906,960 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Performing Arts
8%
Comms Service Provider
8%
Construction Company
8%
Healthcare Company
8%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What advice do you have for others considering Continuum Command?
ConnectWise RMM seems to integrate with other tools, as they appear to be friendly when it comes to integration with a lot of tools. They integrate with other tools, such as Webroot, another antivi...
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
 

Also Known As

Continuum Command, Continuum RMM
Panopta
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about ConnectWise RMM vs. FortiMonitor and other solutions. Updated: June 2026.
906,960 professionals have used our research since 2012.