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ConnectWise RMM vs HPE System Management Homepage comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Server Monitoring
22nd
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (62nd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)
HPE System Management Homepage
Ranking in Server Monitoring
16th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.2%, up from 0.2% compared to the previous year. The mindshare of HPE System Management Homepage is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
HPE System Management Homepage2.0%
ConnectWise RMM1.2%
Other96.8%
Server Monitoring
 

Featured Reviews

DH
Manager, Technical Team at Expert It Solutions Alberta
Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable
The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
JE
Consultant at Freelance
Offers reliability and helps with the virtualization part
The product integrates with our company's existing IT infrastructure, especially when it comes to MicroK8s and other on-premises servers. The tool also helps with the virtualization in the ecosystem of our company, where there are other tools from HPE. Performance and network optimization are some of the beneficial areas in terms of server management. Speaking about how the remote management ability of the product impacted our company's IT operations, I would say that my organization has dealt with areas like RDP, DDI, and DMC, depending on the requirements of our final customers. In my experience, the product has contributed four hours in terms of reliability and to ensure the uptime of our servers. When it comes to the day-to-day use of HPE System Management's interface, I would say that it connects with some of the best tools and Hyper-V console with the help of Microsoft. I recommended the solution to those who plan to use it. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the patching solution."
"At this point, this product does everything that I want."
"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"It enables us to respond to issues quickly and efficiently."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"The managing and monitoring are the solution's most valuable features, and they are something I find quite helpful in my work."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"The interface is in continuous development and improves version by version."
"This is a good product and I recommend it."
"I think it's stable, scalable, and flexible."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"It is a smart system management tool that enables businesses to manage their operations more effectively."
 

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"The solution could improve by offering better overall management and dashboards."
"Good system management is costly."
"Our customers would like to see the price lowered."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"The quality of service and support for this solution needs to be improved."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"Our customers would like to see the price lowered."
"The agents don't always connect and communicate very well with the server."
"The return on investment report is too difficult to understand."
 

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"My company has invested 30,00,000 USD in the product."
"The support is yearly-based and the license is permanent."
"The price of this product is fair."
"The license was included when we purchased the server."
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Top Industries

By visitors reading reviews
Performing Arts
12%
Comms Service Provider
10%
Outsourcing Company
9%
Educational Organization
7%
Computer Software Company
15%
Retailer
11%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
Ask a question
Earn 20 points
 

Also Known As

Continuum Command, Continuum RMM
HP System Management
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Infotec
Find out what your peers are saying about ConnectWise RMM vs. HPE System Management Homepage and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.