No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise SIEM vs CrowdStrike Falcon comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ConnectWise SIEM
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (45th), Secure Access Service Edge (SASE) (21st), Managed Detection and Response (MDR) (24th)
CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd)
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of ConnectWise SIEM is 0.9%, up from 0.3% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.8%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.8%
Cortex XDR by Palo Alto Networks3.8%
ConnectWise SIEM0.9%
Other88.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"Monitoring is most valuable."
"Its ability to react to cyber data attacks is awesome."
"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The initial setup is very simple."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by changing the response time and reducing the number of employees needed for monitoring."
"CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats because instead of using telemetry recovered from multiple endpoints in different formats, we now have visibility across the entire network using only CrowdStrike telemetry."
"What sets CrowdStrike Falcon apart from other cybersecurity platforms I have used or evaluated is that it is more advanced and easier to use."
"The product's deployment phase is easy."
"CrowdStrike Falcon has been very low maintenance."
"The primary way that CrowdStrike has improved the way our organization functions is visibility, and when we do have an issue, the ability to see what was happening before, during, and after the issue on the target laptop or server is far better than what we were used to."
"In general, we feel more secure knowing that we are not relying on multiple different technologies to provide a different kind of protection."
 

Cons

"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"Dashboards do not allow everyone to see what's happening."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The solution lags to the real-time scenarios here and there."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."
"The solution isn't known in my market. The brand isn't as recognizable. Their shortcomings are more on the marketing side."
"I would like to see a little bit more in the offline scanning ability."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"Tighter integration around XDR could be included."
"The KDR solution is immature. They do not have much preemption in ITDR. Threat prevention should be their first priority, and false positive reductions are needed."
"CrowdStrike Falcon can be improved by continuing to adapt to everything that is going on with AI and other developments in the world."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"I don't like that they have different types of licenses."
"The tool's price is moderate."
"Cortex XDR’s pricing is very reasonable."
"The solution is expensive. It's pricing is on a yearly-basis."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The solution is expensive."
"When it comes to licensing, customers can choose a bundle or select licences based on the specific features they would like access to. This solution comes with premium pricing. It is approximately 20 to 30% more expensive than competing solutions."
"There is an annual license required to use this solution."
"The price is high in comparison to similar brands."
"This solution has a very competitive price."
"The solution isn't very costly; it's affordable."
"I do not have experience with the cost or licensing of the product."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
11%
Construction Company
11%
Computer Software Company
9%
Outsourcing Company
8%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise54
Large Enterprise103
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Techvera, Syrex, Clark Integrated Technologies
Information Not Available
Find out what your peers are saying about ConnectWise SIEM vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.