ConnectWise SIEM vs Rapid7 InsightIDR comparison

ConnectWise and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. ConnectWise is ranked #51 with an average rating of 6.0, while Rapid7 is ranked #21 with an average rating of 7.8. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 96% of Rapid7 users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Rapid7 InsightIDR and ConnectWise SIEM are both robust solutions in the SIEM market, catering to enterprises looking for effective security incident and event management tools. InsightIDR appears to have the upper hand with superior features and customer satisfaction, while ConnectWise SIEM is favored for its advanced customization and integration capabilities.

Features: InsightIDR offers automation, comprehensive threat intelligence, and strong ease of use. ConnectWise SIEM provides advanced customization capabilities, integration with other tools, and adaptability.

Room for Improvement: InsightIDR needs better reporting, more competitive pricing, and enhanced analytics. ConnectWise SIEM requires improved user documentation, simpler initial setup, and better ease of use.

Ease of Deployment and Customer Service: InsightIDR is generally easier to deploy with straightforward setup and efficient customer support. ConnectWise SIEM can be more complex to deploy with a steeper learning curve, but both receive positive feedback for customer service.

Pricing and ROI: InsightIDR has a higher cost, with strong ROI reported due to advanced capabilities. ConnectWise SIEM often offers more competitive pricing, appealing to smaller organizations with good value from customization and integration strengths.

To learn more, read our detailed ConnectWise SIEM vs. Rapid7 InsightIDR Report (Updated: March 2026).

Buyer's Guide

ConnectWise SIEM vs. Rapid7 InsightIDR

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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SohailHyder

Head Of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."

"The product has an intuitive dashboard."

"Has great threat detection capabilities."

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."

"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."

"The most valuable for us is the correlation feature."

"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."

More Cortex XDR by Palo Alto Networks pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"It gives all the advantages of a SIEM, however, using clever AI, it looks for patterns of behavior rather than just flooding me with all the alerts."

"The platform offers unlimited storage and agent-based solutions."

"User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."

"The alerting to drive investigations and remediation has been its most valuable feature, plus the ability to quickly search multiple logs makes investigations easier."

"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."

More Rapid7 InsightIDR pros

Cons

"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."

"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."

"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."

"If they had pulse rate detection, it would be better."

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."

"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."

"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."

"A little bit more automation would be nice."

More Cortex XDR by Palo Alto Networks cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."

"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."

"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

"Personally, I feel it would greatly benefit from more supported log sources."

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."

"Cortex XDR’s pricing is very reasonable."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."

"It has reasonable pricing for the use cases it provides to the company."

"I don't have any issues with the pricing. We are satisfied with the price."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The solution is expensive."

"The pricing and licensing are competitive."

"The pricing is good, and it is not very expensive."

"It is more reasonably priced than other vendors."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"It is a reasonably priced solution."

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

22%

Comms Service Provider

University

Financial Services Firm

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...

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What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, ...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 5% of the time

Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 4% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 3% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 3% of the time

Versa Unified Secure Access Service Edge (SASE) Platform vs ConnectWise SIEM

Compared 3% of the time

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Microsoft Sentinel vs Rapid7 InsightIDR

Compared 5% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 4% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 4% of the time

Darktrace vs Rapid7 InsightIDR

Compared 3% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

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Buyer's Guide

Security Information and Event Management (SIEM)

March 2026

Download ConnectWise SIEM product report

Buyer's Guide

Rapid7 InsightIDR

March 2026

Download Rapid7 InsightIDR product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

InsightIDR

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

CBI Health Group, University Honda, VakifBank

Techvera, Syrex, Clark Integrated Technologies

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

ConnectWise SIEM vs. Rapid7 InsightIDR

March 2026

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