ConnectWise SIEM vs Rapid7 InsightIDR comparison

ConnectWise and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. ConnectWise is ranked #50 with an average rating of 6.0, while Rapid7 is ranked #15 with an average rating of 7.8. ConnectWise holds a 0.7% mindshare in SIEM, compared to Rapid7’s 2.2% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 96% of Rapid7 users who would recommend it.

ConnectWise SIEM

Read 3 ConnectWise SIEM reviews

1,661 Views
615 Comparison Views

66% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,636 Views
3,252 Comparison Views

96% willing to recommend

ConnectWise SIEM

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Rapid7 InsightIDR and ConnectWise SIEM are both robust solutions in the SIEM market, catering to enterprises looking for effective security incident and event management tools. InsightIDR appears to have the upper hand with superior features and customer satisfaction, while ConnectWise SIEM is favored for its advanced customization and integration capabilities.

Features: InsightIDR offers automation, comprehensive threat intelligence, and strong ease of use. ConnectWise SIEM provides advanced customization capabilities, integration with other tools, and adaptability.

Room for Improvement: InsightIDR needs better reporting, more competitive pricing, and enhanced analytics. ConnectWise SIEM requires improved user documentation, simpler initial setup, and better ease of use.

Ease of Deployment and Customer Service: InsightIDR is generally easier to deploy with straightforward setup and efficient customer support. ConnectWise SIEM can be more complex to deploy with a steeper learning curve, but both receive positive feedback for customer service.

Pricing and ROI: InsightIDR has a higher cost, with strong ROI reported due to advanced capabilities. ConnectWise SIEM often offers more competitive pricing, appealing to smaller organizations with good value from customization and integration strengths.

To learn more, read our detailed ConnectWise SIEM vs. Rapid7 InsightIDR Report (Updated: January 2026).

Buyer's Guide

ConnectWise SIEM vs. Rapid7 InsightIDR

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Security Information and Event Management (SIEM)

50th

Ranking in Endpoint Detection and Response (EDR)

54th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Secure Access Service Edge (SASE) (22nd), Managed Detection and Response (MDR) (25th)

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

15th

Ranking in Endpoint Detection and Response (EDR)

22nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (7th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ConnectWise SIEM is 0.7%, up from 0.2% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.2%
ConnectWise SIEM	0.7%
Other	97.1%

Security Information and Event Management (SIEM)

Featured Reviews

reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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SohailHyder

Head of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"Great coverage of all systems within our network from endpoint to firewall."

"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."

"The ability to ingest Office 365 log files, then process them into events and display them on a map."

"The alerting to drive investigations and remediation has been its most valuable feature."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

"The UI is very good."

"I like the tool's user analysis feature."

More Rapid7 InsightIDR pros

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"I feel it would greatly benefit from more supported log sources."

"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."

"They should add more configuration and security features to it."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"The solution is expensive."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

"The solution has a mid-range price point in the market"

"It is a reasonably priced solution."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"It is more reasonably priced than other vendors."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Comms Service Provider

Manufacturing Company

University

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

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What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Compared 6% of the time

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Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 4% of the time

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Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

January 2026

Download ConnectWise SIEM product report

Buyer's Guide

Rapid7 InsightIDR

January 2026

Download Rapid7 InsightIDR product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

InsightIDR

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

ConnectWise SIEM vs. Rapid7 InsightIDR

January 2026

Free Report: ConnectWise SIEM vs. Rapid7 InsightIDR

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