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Control-M vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Workload Automation
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
183
Ranking in other categories
Process Automation (2nd), Managed File Transfer (MFT) (2nd), AI IT Support (1st)
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of Control-M is 15.2%, down from 25.9% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Control-M15.2%
JAMS2.6%
Dollar Universe Workload Automation1.8%
Other80.4%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The built-in triggers are great."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
"Control-M has improved application reliability and the SLAs in our company by quite a bit. You can see if problems are coming. If we have an SLA in a couple of hours, we know well before that couple hours if processing is behind, and it allows us to take some preventative action."
"The workflow is much easier compared to the ACS services we were using."
"It's a user-friendly tool."
"This solution has a vast amount of features and with every new release, there are lots of new features introduced. The application has high availability—we have multiple customers and it's highly available. On an application level, if something goes down with the primary, then the application goes over to the secondary, so it's very, very easy to do disaster recovery. From an application integration point of view, it has a lot of APIs, rich APIs. Every month, they are releasing new APIs and new updates, like Java, but more than that. Now they are introducing a couple more APIs, which you can use to integrate your controlling environment with any applications you want."
"The biggest return on investment for users of Control-M in the financial sector can be fairly straightforward: you can easily state how much performing tasks manually would cost in person-hours."
"I find Control-M for SAP and Control-M for Informatica good. You can connect to the Linux or Windows servers, and you can run multiple jobs."
"The product works very well with the modules. If you have MFT, Managed File Transfer, or the old AFT, you can link that to processing jobs."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"Some of the automation options are quite good."
 

Cons

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"The product does not allow the users to cut and paste the job names from the screen."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"We'd like it to be easier to maintain the administrative side."
"Some of the documentation could use some improvement, however, it gets you from point A to point B pretty quickly to get the solution in place."
"The biggest improvement they could have is better QA testing before releases come out the door."
"Personally, I'd like to see a little bit more color in the web interface, and in terms of its technical ability, the one thing I would be critical about is a bit more user-friendliness with the reports and the way we input information into it."
"They should have a proper integration method that clearly defines the workflow."
"Control-M should receive more notice when it releases new features. The user interface is also a bit complex, and the navigation should be streamlined."
"I think Control-M can be improved because we recently moved to Helix, the cloud control, and the latency of the application is substantial; the job is running in the background, but the UI side is very slow on the front end."
"The main area that could be improved would be documentation, just like every other software product out there!"
"There are some features that don't work as expected."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
 

Pricing and Cost Advice

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"The product is reasonably priced, and we don't have any add-ons."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The pricing is reasonable."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"It is not bad. The company can afford it, and it pays for itself. We have those jobs running automatically."
"It works on task-based licensing."
"We have account based licensing. There are two or three types of licensing. One of them is based on the number of jobs, so we a license close to 4,000 jobs per day. The cost is based on the different modules, which we buy from them. If we a buy a hardware module, which we are presently using and integrating, that is an additional cost, but I'm not sure of the amount. Each module comes with a different cost."
"Compare to other tools Pricing and licensing was more. It should be decrease."
"The cost is basically $100 a job, give or take."
"The license model is based on the number of tasks or jobs required. The price overall is expensive. In my country, we don't have any choice but to use them because no one can match their capability."
"In our environment, pricing depends on the total number of maximum jobs that can run, which is fine. Therefore, if the number of jobs increases, then the licensing fees will increase."
"BMC does NOT have a great licensing model from my perspective."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
27%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
7%
Financial Services Firm
26%
Manufacturing Company
11%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise23
Large Enterprise140
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you...
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Also Known As

No data available
Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
CA Automic Dollar Universe
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Control-M vs. Dollar Universe Workload Automation and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.